Love the location-- despise the parking lot. There is always a HUGE line for the drivethru hanging out into Burbank and its is SO hard to find a spot in the lot!! Coffee is good though :)
Atmosphere: 3
Food: 4
Service: 4
Bernie Sirelson
It's Starbucks. Coffee's pretty good. The drive through service was... drive through. They do move a long line fairly quickly.
Food: 4
Service: 5
Daniel Villa
Just your typical Starbucks, all outdoor with drive thru, only thing bad is that their quality on drinks is iffy, ordered vanilla sweet cream cold foam and just gave me vanilla cold brew with no
Atmosphere: 3
Food: 3
Service: 4
J McDonald
Ordered ahead in app, by the time I got to the drive thru pick-up window my "hot coffee" was so cooled I was able to guzzle it from the first sip... the drive thru line took way too long and really should only have access from one designated point of entry, it really was a *hi* show.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Gouda & Egg Sandwich
Robert Nunn
I did a preorder online and the drive thru service was
Atmosphere: 5
Service: 5
Kathryn Ramirez
The line is always out to the street, but it goes fast. The staff are very friendly. My dogs love the pup cups. Only outdoor seating.
Atmosphere: 2
Food: 5
Service: 5
Irina Goldman
Rude stuff. Didn't answer the drive through window. Didn't even apologize for that. Didn't want to accept a drive through order at the window, telling that we need to go to the walkin pickup. We left without purchase and completely unsatisfied.
Atmosphere: 1
Service: 1
Emily A.
Nice location with a drive thru close to the freeway entrance. The person taking my order at the window was super friendly. I will definitely be back when I'm in the area.
Ron S.
Like many other reviewer's comments... I've been to this location many times as it is on the way to my office. It has always been hit and miss with the consistency of the drink taste.Yesterday (Friday) was a mess. I queued up for the drive-thru and then ended up trapped for 25 minutes. We all sat in line without moving an inch for over 12 minutes... taking just over 25 minutes to get to the window.I asked why it took so long and the young gal said... "Starbucks does not staff us properly." I could see at least four people working and all they need to do is make coffee. Certainly not what a customer wants to hear as the reason.I was handed my drink and I drove off... until I tasted my mocha frappachino which was a combination of milk and ice with a bit of color. It was disgusting bad. I suspect they were purposefully stalling the line and delivering bad drinks on purpose.I suggest avoiding this particular location.
Yuriy Anisimov
Starbucks - during the mornings ETAs are not correct if you are ordering through the
Extremely rude young man with glasses working the outside window…He was rude initially and he was rude when I had to return to the window to clarify something….Great Service but he needs to learn how to communicate with people…When I called him out on it, another worker aggravated the situation but I walked away…These were my old stomping grounds and boy have they changed for the worse.. I won’t go back there… it’s ironic how others have left comments about being treated with rudely at this location..
Atmosphere: 4
Food: 5
Service: 5
ELIZABETH Fisher
Friendliest staff of any Starbucks in the area. Nicki is the best! Orders are always made right, and no matter how crowded the drive-thru is, it moves fast!
Food: 4
Service: 5
SEVEN D
I WAS TREATED LIKE A 3rd Class Citizen Here THEY'RE NOT FRIENDLY HERE WHICH SHOULD COME WITH WORKING AT A COMPANY/JOB LIKE STARBUCKS PLUS THE COFFEE WASNT THAT GREAT TASTED VERY RUSHED SMH AND CHRIS HAS A NASTY ATTITUDE IN THE
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frappuccino
Seven H.
the guy that works here usually in the morning has the worst attitude in the world there is one girl who is nice but yeah, the staff here are non friendly at all plus the coffee here is questionable especially when its made in rush and why is this location dirty
Jacqueline S Murphy
Speedy fast friendly if they don't get your drink right away they're still nice about it attitude ever from a Starbucks.Kid-friendliness: Very speedy fast and friendly
Love the location-- despise the parking lot. There is always a HUGE line for the drivethru hanging out into Burbank and its is SO hard to find a spot in the lot!! Coffee is good though :)
Atmosphere: 3
Food: 4
Service: 4
It's Starbucks. Coffee's pretty good. The drive through service was... drive through. They do move a long line fairly quickly.
Food: 4
Service: 5
Just your typical Starbucks, all outdoor with drive thru, only thing bad is that their quality on drinks is iffy, ordered vanilla sweet cream cold foam and just gave me vanilla cold brew with no
Atmosphere: 3
Food: 3
Service: 4
Ordered ahead in app, by the time I got to the drive thru pick-up window my "hot coffee" was so cooled I was able to guzzle it from the first sip... the drive thru line took way too long and really should only have access from one designated point of entry, it really was a *hi* show.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Gouda & Egg Sandwich
I did a preorder online and the drive thru service was
Atmosphere: 5
Service: 5
The line is always out to the street, but it goes fast. The staff are very friendly. My dogs love the pup cups. Only outdoor seating.
Atmosphere: 2
Food: 5
Service: 5
Rude stuff. Didn't answer the drive through window. Didn't even apologize for that. Didn't want to accept a drive through order at the window, telling that we need to go to the walkin pickup. We left without purchase and completely unsatisfied.
Atmosphere: 1
Service: 1
Nice location with a drive thru close to the freeway entrance. The person taking my order at the window was super friendly. I will definitely be back when I'm in the area.
Like many other reviewer's comments... I've been to this location many times as it is on the way to my office. It has always been hit and miss with the consistency of the drink taste.Yesterday (Friday) was a mess. I queued up for the drive-thru and then ended up trapped for 25 minutes. We all sat in line without moving an inch for over 12 minutes... taking just over 25 minutes to get to the window.I asked why it took so long and the young gal said... "Starbucks does not staff us properly." I could see at least four people working and all they need to do is make coffee. Certainly not what a customer wants to hear as the reason.I was handed my drink and I drove off... until I tasted my mocha frappachino which was a combination of milk and ice with a bit of color. It was disgusting bad. I suspect they were purposefully stalling the line and delivering bad drinks on purpose.I suggest avoiding this particular location.
Starbucks - during the mornings ETAs are not correct if you are ordering through the
Atmosphere: 4
Service: 3
Restaurantji Recommends
Extremely rude young man with glasses working the outside window…He was rude initially and he was rude when I had to return to the window to clarify something….Great Service but he needs to learn how to communicate with people…When I called him out on it, another worker aggravated the situation but I walked away…These were my old stomping grounds and boy have they changed for the worse.. I won’t go back there… it’s ironic how others have left comments about being treated with rudely at this location..
Atmosphere: 4
Food: 5
Service: 5
Friendliest staff of any Starbucks in the area. Nicki is the best! Orders are always made right, and no matter how crowded the drive-thru is, it moves fast!
Food: 4
Service: 5
I WAS TREATED LIKE A 3rd Class Citizen Here THEY'RE NOT FRIENDLY HERE WHICH SHOULD COME WITH WORKING AT A COMPANY/JOB LIKE STARBUCKS PLUS THE COFFEE WASNT THAT GREAT TASTED VERY RUSHED SMH AND CHRIS HAS A NASTY ATTITUDE IN THE
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Frappuccino
the guy that works here usually in the morning has the worst attitude in the world there is one girl who is nice but yeah, the staff here are non friendly at all plus the coffee here is questionable especially when its made in rush and why is this location dirty
Speedy fast friendly if they don't get your drink right away they're still nice about it attitude ever from a Starbucks.Kid-friendliness: Very speedy fast and friendly
Atmosphere: 5
Food: 5
Service: 5