7-Eleven

16056 Sherman Way, Van Nuys
(818) 786-9709

Recent Reviews

Crystal Sambona

I hate to give negative reviews to so many places, but I feel obligated to be 100% honest with you. This 7 eleven would have been just fine know better than or know worse then, you know your find-em every 2-4 blocks thru-out Los Angeles city/county. But I cant do that because when I got my merchandise and tried to pay for it, the total was $8.27 and I payed with a twenty. Pretty straightforward I thought until I received my $1.73 for change? Wait a minute, wait a minute, excuse me my fine sir , I gave you a twenty this change is not correct, I want my correct change please.... Excuse me ma'am can you get your stuff and get out of the way the more customers behind you and your done so move it. Well 1st off, don't ever ma'am me, and don't ever, ever, ever tell me what to do and where to go, cause if you're not careful I'mma tell you you where to go and there's kids here so just leave me alone and mine your own business and let me get my change. Then I turned back to the cashier who just 15 sec. Ago was talking American NFL football with the gentleman in front of me in perfect everyday English, with( if I was pressed ) I think it sounded like a Texas accent or drawl if you will, and I explained once again about the twenty, the one seventy three, the not eleven seventy three($11.73) and my problem and remedy with that, and you know what that honest cashier from Sherman way 7-11 said to me and everyone else standing there, well 2 things really. 1) You lie you give me 10 dollars only (with his Texas twang),then 2) when I explained I didn't have any tens cause I just went to the ATM right next to the counter and they only give out not $10's so he was the lier not I, well that Texan by way of Pakistan said I don't speak know English. Well I guess u see why I only gave 1 star.

m buller

They finally have the fountain drink mixture pretty close to correct. If they can just leave it alone. Not the cleanest looking place inside or out but its a convenience store not a restaurant. I like that most everything is self serve. The drinks. The hot dogs. All the take out food. This 7 eleven does seem to be higher priced then the others in the area. Is why no 5th star. I avoid this location just for the higher prices and they do nothing to deter the panhandling. Not even a sign. A double gulp is priced 75 cents higher then a 7 eleven a half mile away. The store is stocked not to good at putting prices on anything.

Jorge Sotelo

Bad service and give order wrong

John W.

I went to 7-Eleven to check if it carried the ginger shots. Unfortunately, not. I saw the ad for free big gulp with a purchase of chicken sandwich for $3.49 prior to going and saw the last sandwich on the shelf. I grabbed it and got a big gulp and proceeded to the checkout. The meal turns out to cost $6.31. I told them about the big bill on the storefront. The clerk told me it was not for the double big gulp to which he then pointed out the small print next to the word Big. It is a cleverly placed and deceptive label. I told him I will change my order and he said I already got the drink and have to pay for it. I then told him I would use my points. I had over 2000 points. I entered my phone number and I would save $2. I need to confirm with my zip code and it did not match. I've always had the zip code of my address. I gave them my driver license to verify my information. And they can't do anything to help and offered no consideration and this is from the corner store that I have been going to for the last 4 years I have lived in this neighborhood. They told me to call 7-Eleven as if they were not 7-Eleven to me. I set up my account at a store and they cannot update any information on my account. I am baffled with all that has happened. I wrote to 7-Eleven this same feedback as there is no phone number available. I hope 7-Eleven and/or the person it is assigning to handle this situation help me at least access my points. It definitely will affirm that a big chain is not so far removed from being personable to its loyal customers. I tried to enjoy the sandwich that was sitting atop my car in the cold while I was writing my feedback. The chicken is halfway decent if the bottom half of the bread was not hard as a rock stale.

Lauralie Nelson

Fantastic fun place to shop!

Mayra Iraheta

This 7 eleven has opera music playing 24/7 super loud at night. I tried calling and the number is disconnected. I don’t understand the point of the opera music. They don’t even have that playing inside the store it’s only outside and it’s so irritating when it’s time for bed. I could hear it from my bedroom window with the window closed. It’s unnecessary

Richard B.

I been going to this 7-11 for years. After work I be came a regular. Became friends with the people that work there. The people that work there are very friendly. It's clean 7-11. They have in stock everything. Food area is nice clean and the big gulps as well. They do have a Amazon, locker in side the store. So you don't have to worry about someone trying rob you. It has a gas station there as well. With the 7-11 rewards it's nice combo. You can buy stuff earn points to get free stuff plus get stacks for cheap. It's nice stop you in the area. Keep look out on the snacks food next to the cashier. They have signs with good food deals keep look out for those.

Marolyn Haggai

Been going here for a while and have had good customer service

M J.

Be aware of what you get from this 7/11, price increased but doesn't update the prices on the shelves.

G1RAISED

Price gouging bananas! $1 each. I paid nearly $5 for a medium coffee and 2 bananas. Crazy! 7 Eleven on Hayvenhurst had 3 bananas for $1 ?‍♂️

David li

Warm service

Norma StMichel

They don’t answer phones. No way to talk with them. I ordered coke slurpee and was delivered cherry. Dasher told them it was wrong but clerk said I ordered cherry. Dasher showed her his phone but she just said that her computer shows cherry. How could it when mine and dasher showed Coke? Doordash wouldn’t give my money back so. I cancelled my membership. Horrible service at 7-11. No phones?

Alex Brion

Been to locations on both coasts and some along a x-country roadtrip. This is one of the better ones anywhere. In LA?! oh man this looks like a different chain entirely compared to the rest in the city

Mike Taitz

New Coffee Machine. Its quite excellent

Mare “MMH” HA

Been going here for a while and have had good customer service

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