In details, I ordered a salad with no tomatoes because of allergies. They scooped it out a salad they put it in instead of remaking it, and I had a reaction to the juices, so never again for me.
Gina L
I was yesterday at the one on saticoy Street in Van nuys the Taco I ordered was disgusting!! The she'll was so greasy no chicken more cheese instead and the table was not clean
Atmosphere: 1
Food: 1
Service: 1
Alan Granillo
Pure Bones, No Chicken. The Chicken Seemed Like Yesterday Batch. The Chips Super Stale.
Atmosphere: 5
Food: 1
Service: 1
ACAB
Another white washed restaurant, lacks flavor. Just a soulless chain, funny enough I know about how Pollo loco can only be the Mexican spot on that plaza. Pass on this.
Atmosphere: 1
Food: 1
Service: 1
Amparo Rivera
Very good food, clean and good service!
Atmosphere: 4
Food: 5
Service: 5
Franco S
Bad costumer service bad attitude from The drive-through Workers they don’t even give you the receipt the employees from this pollo loco need to be re-trained to achieve a better customer service 1p/18/25 Friday 5:55pm
Atmosphere: 4
Food: 5
Service: 1
Irene Sandoval
Worker on drive thru window so rude with no courtesy skills..
Francisco Sagastume
Nice food, but not a really good service. We have to understand those employees, but best if they keep personal things away from their job.
Atmosphere: 1
Food: 5
Service: 2
Alexa Cortes
The chicken was super dry, the pieces were small, so the mashed potatoes were tasteless an the pasta was so watery it looked like yellow milk 🤮🤢👎👎👎
Atmosphere: 1
Food: 1
Service: 1
elizabeth ayala
Joana was really sweet in taking my order and did an amazing job accommodating my order
In details, I ordered a salad with no tomatoes because of allergies. They scooped it out a salad they put it in instead of remaking it, and I had a reaction to the juices, so never again for me.
I was yesterday at the one on saticoy Street in Van nuys the Taco I ordered was disgusting!! The she'll was so greasy no chicken more cheese instead and the table was not clean
Atmosphere: 1
Food: 1
Service: 1
Pure Bones, No Chicken. The Chicken Seemed Like Yesterday Batch. The Chips Super Stale.
Atmosphere: 5
Food: 1
Service: 1
Another white washed restaurant, lacks flavor. Just a soulless chain, funny enough I know about how Pollo loco can only be the Mexican spot on that plaza. Pass on this.
Atmosphere: 1
Food: 1
Service: 1
Very good food, clean and good service!
Atmosphere: 4
Food: 5
Service: 5
Bad costumer service bad attitude from The drive-through Workers they don’t even give you the receipt the employees from this pollo loco need to be re-trained to achieve a better customer service 1p/18/25 Friday 5:55pm
Atmosphere: 4
Food: 5
Service: 1
Worker on drive thru window so rude with no courtesy skills..
Nice food, but not a really good service. We have to understand those employees, but best if they keep personal things away from their job.
Atmosphere: 1
Food: 5
Service: 2
The chicken was super dry, the pieces were small, so the mashed potatoes were tasteless an the pasta was so watery it looked like yellow milk 🤮🤢👎👎👎
Atmosphere: 1
Food: 1
Service: 1
Joana was really sweet in taking my order and did an amazing job accommodating my order
Restaurantji Recommends
I like food but I don't like how employee treat using drive through.
Atmosphere: 3
Food: 4
Service: 3
Food was just Meh. It's nothing special. Didn't talk to anyone, everything ordered on a kiosk.
Atmosphere: 2
Food: 2
Service: 2
Sometimes they don’t give me the order complete and sometimes they missing napkins plates
Atmosphere: 3
Food: 4
Service: 3
This review if for RODRIGO ..my order was perfect!
he went above and beyond to get it correct
Thanks!
Atmosphere: 5
Food: 5
Service: 5
Employee are very friendly at this location, don't say I didn't warn you
Atmosphere: 5
Food: 4
Service: 5
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