They were understaffed. Waited almost half hour for my 2 piece meal. I go to collect my meal and they did not have any salsa to go with it. The kitchen dude acted like it was just any other day. I won't be going back to this one. I tried it a couple years ago it obviously hasn't changed.
Victor Gonzalez
It's 4pm they dont have chicken! They told me we have to wait 30-40 mins! On top of that the soda machine doesn't work and they tell you once you paid that that soda fountain doesn't work! And there's a huge line and are not helping people there's at least 5 people . The restaurant is super dirty too
Mr Perez
There’s a shrimp place nearby. Pollo loco workers here aren’t in shape as I hoped. They also write on the cups WITHOUT GLOVES.
SlenderWoman Creepypasta
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
Alexander1980
Angie the manager she es super! She took the time to help me with this new automatic touch screen system to place your oder she was amazing so sweet and nice no rush no bad attitude thank you so much for being so nice Angie! Need more people like you. 5 stars to her!
Miguel Angel Quiñonez
Good place to go to eat, it's good and fast
Jodie Ruiz-Price
Infinitely glorious on the buds. Best of the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Mini Pollo Bowl, Guacamole
Sirkristian Robinson
Good customer service no long waiting for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Mini Pollo Bowl, 12pc Family Meal, Guacamole, Green Sauce, 24 Piece Meal
Enrique Méndez
Good flavor
Atmosphere: 5
Food: 5
Service: 5
Rene Ramirez
I ordered a double shrimp salad and came wit 5 shrimps so, regular salad come with 2 and half shrimp?
They were understaffed. Waited almost half hour for my 2 piece meal. I go to collect my meal and they did not have any salsa to go with it. The kitchen dude acted like it was just any other day. I won't be going back to this one. I tried it a couple years ago it obviously hasn't changed.
It's 4pm they dont have chicken! They told me we have to wait 30-40 mins! On top of that the soda machine doesn't work and they tell you once you paid that that soda fountain doesn't work! And there's a huge line and are not helping people there's at least 5 people . The restaurant is super dirty too
There’s a shrimp place nearby. Pollo loco workers here aren’t in shape as I hoped. They also write on the cups WITHOUT GLOVES.
Excellent food and service
Atmosphere: 5
Food: 5
Service: 5
Angie the manager she es super! She took the time to help me with this new automatic touch screen system to place your oder she was amazing so sweet and nice no rush no bad attitude thank you so much for being so nice Angie! Need more people like you. 5 stars to her!
Good place to go to eat, it's good and fast
Infinitely glorious on the buds. Best of the best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Mini Pollo Bowl, Guacamole
Good customer service no long waiting for food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Guacamole, Mini Pollo Bowl, 12pc Family Meal, Guacamole, Green Sauce, 24 Piece Meal
Good flavor
Atmosphere: 5
Food: 5
Service: 5
I ordered a double shrimp salad and came wit 5 shrimps so, regular salad come with 2 and half shrimp?
Atmosphere: 2
Restaurantji Recommends
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Family Meal
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Family Meal
Girl at the counter honored my online coupon even though it was saying I redeemed it already, which I didn’t. She was very nice
Atmosphere: 2
Food: 5
Service: 5
The food is consistent. The grilled chicken could use a little citrus seasoning or offer the option of barbecue sauce on more than a seasonal basis.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: 12pc Family Meal
The restaurant overall has improved drastically since im a regular here. Great staffing ! Customer service is super friendly.
Atmosphere: 5
Food: 5
Service: 5
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