Karina's Cake House
13521 Sherman Way # A, Van Nuys
(818) 616-3002
Recent Reviews
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Beautiful place, cozy atmosphere, delicious cake and cookies. I love it. I recommend you visit this tasty cake house
Atmosphere: 5
Food: 5
Service: 5
Huge selection of desserts and tea.
Atmosphere: 5
Food: 4
Service: 5
I was really looking forward to visiting the new Karina’s Cake location in the San Fernando Valley, especially since I’ve had consistently good experiences at their Glendale store. Unfortunately, my recent visit on Friday, July 18 was unsettling and disappointing.
We stopped by to pick up a cake for a co-worker, and while the cakes looked great as usual, the customer service was not what I expected. The woman who assisted us came off as standoffish and disengaged. What made it more uncomfortable was witnessing her demeanor shift noticeably when assisting another customer—who was lighter-skinned and spoke the same language. She was suddenly much more friendly and attentive, which was hard to ignore.
To add to the experience, while the cake looked beautiful, the taste was underwhelming. It had a somewhat chemical aftertaste, which was unexpected given the usually high quality from their Glendale location.
I really wanted to support the new store and was excited about the convenience, but unfortunately, the customer service and taste did not meet the standard I’ve come to associate with Karina’s Cake. I hope things improve with time, because I know they’re capable of better.
How did I not know there was a location in the valley?!?. I have gone to the Glendale location for the kievsky cake which is a Ukrainian cake comprised of layers of crisp meringue and buttercream. It’s delicious and beautiful inside and out. Unfortunately, they don’t sell this cake by the slice, but they have so many other desserts to choose from if you don’t want a whole cake. The cake is light without being overly sweet and love the fruit decorations. If I only get little treats I do love the beze slice and the bird milk slice.
Atmosphere: 5
Food: 5
Service: 5
Bad customer service and their cake is very old and dry. I am so disappointed.
The best cakes, a super clean place, and reasonable prices.
Thank you, Marianna. Had a few of the treats they were delicious... I will be returning for my special occasion cakes.
The place looks so modern 😍 I love the atmosphere.
Was planning for a 60th birthday. I placed the order for 3 cakes a week in advance to make sure everything is done correctly. The first issue was that they gave me the wrong flavored cakes. No apology for the mistake, the manager very rudely said, "just give them the cake and let them leave." The second issue was that we paid extra money for a larger cake, but the large cake was the same size as the smaller ones. Would not recommend this place to anyone due to their customer service.
Atmosphere: 1
Food: 1
Service: 1
I love this place! My family and I always try out the different cake slices they have.
Atmosphere: 5
Food: 5
Service: 5
I love this place so much! It’s close to my house so I walk to this place often with my boyfriend and friends. They are always so kind, and patient! Which I appreciate because they have soooooo many great options it makes it so hard to choose! But I love coming back to try what I missed out on the last time! The food is great too!! Definitely a must try if you are in the area and have a sweet tooth and want a great snack!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tiramisu Cake, Cake
Restaurantji Recommends
Really delicious desserts and Armenian style coffee (very strong), will come back again.
Atmosphere: 5
Food: 5
Service: 5
Excellent cakes and desserts.
Old pastry and old strawberries inside
Cakes are dry
Very nice and good service
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