I had ordered a couple things without onions or pickles and it’s like they added extra on all of them:/
Karin nunez
The spicy chicken and the jumbo jack was great
D M F
Jack was on point and tasty and freah and friendly for my mid-day breakfast meal.
Ollie W. Holland
I had a really pleasant experience here. I drive a moped, so I always dine inside, and the dining area was clean and well-kept. The woman at the front counter—I believe her name was Esther—was professional, welcoming, and incredibly helpful. Even with the drive-thru being slammed, she kept a positive attitude and handled everything like a pro. The food was also surprisingly good—definitely better than the Jack in the Box near my house. Overall, a great experience for a fast food spot.
Michael “Louie” Lewis
I know homeless people probably make messes in the bathrooms so I kinda get not wanting them in there. But some compassion goes a long way. This guy came in and really respectfully asked to use the bathroom and the cashier was just mean to him telling him no. So I bought him a burger so she had to let him use the bathroom. I understand where both parties are coming from, but human decency and being kind are something everyone should practice in my mind. To me she seemed like a bully. The food was okay, but my bun was like torn in half on top and just looked sloppily made. Definitely not the best jack in the box Ive been to. More like....meh 😑
Keren Bazan Morales
The food is always cold, special the fríes and hard they give you another burger that you didn't order they could improve on their service, and the cleaning of the place and bathroom.
Love Is
Dear owner, I am a regular customer at this location and am always pleased with the drive through customer service, today I drove by and ordered the southwest chicken salad and the cashier asked if I wanted my chicken hot or cold, she then let me know there was a $2.00 dollar charge to heat up the chicken which was unusual since there was never a charge. I questioned it and a gentleman (not the cashier) responded saying it was a new policy, I suggested they should let that be known on the menu sign so that customers are aware of the change and he responded with “so do you want it or not?!” In a really rude manner, I would understand maybe if I was holding up a line but there was no line I was the only car at the moment, I asked him who he was and he said he was the person in charge, I than asked for his name and he said Salomon, I called him an idiot for being so inconsiderate instead of understanding that customers are not gonna know this information if it’s a new policy and it doesn’t say it on the menu. Salomon thanked me for calling him an idiot, I then drove away and didn’t purchase anything. That was not okay and it’s upsetting because your location is closest to my job and I never had a problem like this before, I would have bought the salad even with the extra charge but the way he replied to my suggestion was just so rude and uncalled for please speak to him about his customer service ethic. Thank you for your time.
B01
I never went to Jack-in-the-Box
Jonathan Cordero
I wasn't sure what to order, so I decided to trust my instincts and went with my gut
I am a AAA driver, I asked to SENAIDA her to please give me a combo because my truck is very big and does not fit and the rude woman sent me to eat cold food at the market working 12 hours helping people, no respect or consideration in giving us a combo
jose magana
Horrible senaida refuse to sell me food because my tow truck doesn’t fit in the drive true
Oracio Xavier (Ori)
4 years ago, i gave this place a 5 star. Things change when new management/employees take over. Don't server your friends as soon as they walk in first while ignoring that I have been waiting for service for some time.
Paula M. Rosen
****CLEAN RESTROOM***
Atmosphere: 5
Food: 5
Service: 5
Jeff Castleburge
Lights were on, as well as a giant light that said "open" the doors were locked. On the door it said they were open till midnight. The drive through was blocked off. I called them they answered and said they are closed and hung up on me, then never answered again. It was 1115. So rude never going back, Happy Thanksgiving.
Good food!
I had ordered a couple things without onions or pickles and it’s like they added extra on all of them:/
The spicy chicken and the jumbo jack was great
Jack was on point and tasty and freah and friendly for my mid-day breakfast meal.
I had a really pleasant experience here. I drive a moped, so I always dine inside, and the dining area was clean and well-kept. The woman at the front counter—I believe her name was Esther—was professional, welcoming, and incredibly helpful. Even with the drive-thru being slammed, she kept a positive attitude and handled everything like a pro. The food was also surprisingly good—definitely better than the Jack in the Box near my house. Overall, a great experience for a fast food spot.
I know homeless people probably make messes in the bathrooms so I kinda get not wanting them in there. But some compassion goes a long way. This guy came in and really respectfully asked to use the bathroom and the cashier was just mean to him telling him no. So I bought him a burger so she had to let him use the bathroom. I understand where both parties are coming from, but human decency and being kind are something everyone should practice in my mind. To me she seemed like a bully. The food was okay, but my bun was like torn in half on top and just looked sloppily made. Definitely not the best jack in the box Ive been to. More like....meh 😑
The food is always cold, special the fríes and hard they give you another burger that you didn't order they could improve on their service, and the cleaning of the place and bathroom.
Dear owner, I am a regular customer at this location and am always pleased with the drive through customer service, today I drove by and ordered the southwest chicken salad and the cashier asked if I wanted my chicken hot or cold, she then let me know there was a $2.00 dollar charge to heat up the chicken which was unusual since there was never a charge. I questioned it and a gentleman (not the cashier) responded saying it was a new policy, I suggested they should let that be known on the menu sign so that customers are aware of the change and he responded with “so do you want it or not?!” In a really rude manner, I would understand maybe if I was holding up a line but there was no line I was the only car at the moment, I asked him who he was and he said he was the person in charge, I than asked for his name and he said Salomon, I called him an idiot for being so inconsiderate instead of understanding that customers are not gonna know this information if it’s a new policy and it doesn’t say it on the menu. Salomon thanked me for calling him an idiot, I then drove away and didn’t purchase anything. That was not okay and it’s upsetting because your location is closest to my job and I never had a problem like this before, I would have bought the salad even with the extra charge but the way he replied to my suggestion was just so rude and uncalled for please speak to him about his customer service ethic. Thank you for your time.
I never went to Jack-in-the-Box
I wasn't sure what to order, so I decided to trust my instincts and went with my gut
Restaurantji Recommends
I am a AAA driver, I asked to SENAIDA her to please give me a combo because my truck is very big and does not fit and the rude woman sent me to eat cold food at the market working 12 hours helping people, no respect or consideration in giving us a combo
Horrible senaida refuse to sell me food because my tow truck doesn’t fit in the drive true
4 years ago, i gave this place a 5 star. Things change when new management/employees take over. Don't server your friends as soon as they walk in first while ignoring that I have been waiting for service for some time.
****CLEAN RESTROOM***
Atmosphere: 5
Food: 5
Service: 5
Lights were on, as well as a giant light that said "open" the doors were locked. On the door it said they were open till midnight. The drive through was blocked off. I called them they answered and said they are closed and hung up on me, then never answered again. It was 1115. So rude never going back, Happy Thanksgiving.
Service: 1
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