Jack in the Box

16860 Vanowen St, Van Nuys
(818) 779-1350

Recent Reviews

Sort by
Omar Bautista

The manager here is a lady but she's terrible, I asked her a few questions about my order and she refuse to answer like If I was asking her personal questions. She was just in a really bad mood I guess she had a bad day. However you don't treat a costumer like that just because youre not having it.

sandra

Today I had a bad service I always pass here but today everything bad I forgot to give me a burger and the rest everything cold. I came back and a worker who was sitting inside didn't want to open the door. I feel like I'm leaving

Eddie G Mendoza

When I asked for my Ultimate Cheeseburger to be made, there was no hesitation from the cook (Roxana) fantastically made. As far as customer service from Valentina, she made sure that I was satisfied. As the store manager Claudia, she runs a tight shift. Very satisfied with his workers 🤩🤩🤩🤩🤩

Atmosphere: 5

Food: 5

Service: 5

Jose Moreno

Not the first time it's happened, I always order 23 with extra sausage and a orange juice. They give me a 24 and start arguing with me. I've never ordered a 24 in my life. They are all caught up in the gossip and don't pay attention! That's what happens when you put 2 females to work together. Nothing gets done right!Ruined my morning again!

Atmosphere: 1

Food: 2

Service: 1

Ray Baden

Great value with co

Juan Ruvalcaba

Never been

Michael Zullo

It's a jack in the box world 🌎

Zareh Tacheji

I mean you can’t really mess up an order how hard is it to put patties and buns but when I placed an order online and it doesn’t let me customize or add sauces I figured to call. After 2 attempts they picked up the phone said sorry can’t help you without me even getting a word out and hung up on me. Shitty night shift workers

James

Just got drive through here on a Sunday morning at like 1:30ish after a long ass Saturday at work. This was by far, hands down, bar none the best freshest hottest; quickest I might add, I’ve ever had fast food this late. Great job guys. The shake is even on point. Thank you. Keep it up.

Mysterious Stranger

I won't be coming back to Jack in the box in general anymore. They have now cut all the drink sizes to a smaller sizes and the price remains the same with no real warning. They are stingy with sauces but the price keeps going up and up while the food quality is inconsistent at best. A lot of places are giving less and making you pay more. Congratulations you saved 50 cents but lost 1000s in the future from a frequent customer. This place is now on my boycott list. This is for corporate more than this individual store. You might have record breaking profit now but the lines are getting shorter and less people want to waste money on less valuable food/products. I wouldn't recommend using such drastic measures to try to get profits up. Keep the soda sizes the same. You would of been better off raising the price another 25 cents because now it just comes off as a lesser value in which people are not going to want to spend money on at all.

Ĝ Ð

DO NOT GO HERE THEY HAVE ROACHES!!
MANAGERS ARE HORRIBLE
THEY ARE ALL RUDE AND DO NOT GET ORDERS CORRECT.

Joy Neeya

I always ordered the breakfast place for 6 years at the location since my kids love it. Recently, during the past 6 months, food quality worst. French toasts were over cook and hard. Today just got it in the morning 8:30am jumbo platter, French toast was hard like a dog bone, can’t even bite. This happened many times already. May be it’s time to stop buy at this location if they still make foods low quality. Also, last few times, some items were missing when I ordered many kinds of foods, so i have to checked the bag. This make me uncomfortable to buy foods from this location.

Adrian Petrencu

Your waiting time is considerable after you place your order.

Aaron Hernandez

Fast service and good customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Sandwich

young mayhem 5150

Ryde employees I placed an order for a cluck sandwich to day appx 630am and wanted to use the coupon and the employee said I already charged you regular price and I told her to refund it and do it again with the discount. She refused to do another transaction and gave me a hard time . So I canceled the order

Loading...