Jersey Mike's Subs

14441 Burbank Blvd, Van Nuys
(818) 778-6599

Recent Reviews

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John Martin

Great crew, the young man that made my wife's veggie sandwich was VERY conscious about wiping down the slicer. It was next level. While he was doing that he greeted everyone in line and started their order while the crew backfilled behind him. It was like watching a clock run, every part working hard. Ill be back for sure. The secret here is to park out back

Atmosphere: 4

Food: 5

Service: 5

Ariel Bastida

Just stopped in here with my mom for two subs. I specified I have celiac disease and it was taken EXTREMELY seriously. Incredible protocol for handling my allergy, above and beyond cleaning of even the slicer for cross contamination. All of the employees were incredibly kind and engaging and actually seemed interested in knowing about my day and carrying on a conversation. I’m honestly shocked- didn’t know a chain could be so friendly. Will definitely be using this as a gold standard to compare other experiences too. We tipped over 25%! Bravo to who ever hired these incredible people! (Shoutout to yall who worked Friday afternoon)

Atmosphere: 5

Food: 5

Service: 5

Emily Y.

This jersey mikes location is a JOKE! Orders are never ready at the assigned time or anywhere near it. I waited 15 mins to even be acknowledged and my order is now 25 mins behind schedule. These kids need some training or help because they can not handle the workload.

Atmosphere: 1

Food: 5

Service: 1

tom derosa

I been eating here 3 years with 5 stars. Today I went there and because of medical issues I needed to order on gluten free bun. Being tested for celiac. But an GF bun was $2.30 WHAT! I know there is an extra charge but this was crazy high. The GF bread was good(not great) but can’t understand why such high price? I happen to be a train chef with a few years as a pastry chef. Also been around bagels and breads. With Gluten free normally first ingredient is water, after fallow 2-3 starches which are way cheaper than bread flours. There not much difference between GF and regular bread when reading ingredients on label. So is this a way to make extra money from someone who has a medical condition?

Jason Wesley

I think this is the best sub place. Second, probably the nicest and friendliest people I’ve ever met. Specially the workers. If your having a bad day, they will make sure you leave having a good one.

Atmosphere: 5

Food: 5

Service: 5

Kat

I usually enjoy Jersey Mike’s, but today’s visit was disappointing. It was busy, which is understandable, but most of the staff seemed annoyed and forgot they were in a customer-facing role. The only bright spot was the associate with the big, brown hair who was friendly and professional.

The girls at the front register, however, were rude and unprofessional. It’s frustrating to see this at a place people genuinely love. Jersey Mike’s needs to do better with hiring and training their staff.

Atmosphere: 1

Food: 3

Service: 1

J. Lopez

Watched the guy cooking my mushrooms drop a pan and some papers on my food, he picked the things out and proceeded to drop them again, after picking everything out the second time he continued to cook the mushrooms like nothing happened, totally disgusting shop, there's other jersey Mike's

Atmosphere: 2

Food: 1

Service: 1

Drew Schneider

Brings me back to the New Jersey shore when I was a child. Going to Mike's Subs, eating while keeping one eye on the sandwich and the other on the circling seagulls.

Atmosphere: 5

Food: 5

Service: 5

Jonathan B

Superb business

A. Anderson

Tonight my family and I came into the restaurant and got 3 giant subs. When we were greated with enthusiasm from all the workers, but Sol was soo kind and thorough with us. We enjoyed his energy and the food tasted amazing. Great Job, Guys!

Jacob Walters

The workers are kind and it’s obvious they’re doing their best so this is no shade to them, but rather to how the store is run as a whole. It’s just NEVER able to handle a lunch rush. It becomes backed up and the service is incredibly slow even without a rush. There must be some better way to run the place, a better system. Idk what it is but just wanted to put it out there in the hopes that the workers stop getting screamed at

WhackTrash LA

Gave me the wrong order multiple times and wasted almost and hour and a half.

Rodolfo Sandoval

Pretty busy during lunch hour.

Lovgun7

1st and foremost i want to apologize for walking into the shop at 8:53pm when it closes at 9pm, all your workers were great and professional except for 1, i know his name i asked his coworker but i WILL NOT name HIM, i walked in and he had a bit of a snarky / sarcastic attitude , again i apologize i walked in 7 min before closing but no one asked me to leave so i ordered

your staff pretty much ignored this persons attitude and sarcastic facial expressions and comments... at 8:57pm two more people walked in and this individual gave the same attitude...again it was more sarcastic because the crew was cleaning but customers walked in right before closing, customers dont need to see that, listen i get it you close at 9pm and were cleaning but oh well...

the rest of the staff was great , they knew who they are...and they are the reason why you're getting 5 stars... but this individual cost the staff their tip

Atmosphere: 5

Food: 5

Service: 5

Alex Imamov

Been here like 6 times , not ones I got my order right or in time . Extremely incompetent staff . Get ready to wait 30 min for your order .

Atmosphere: 3

Food: 4

Service: 1

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