McDonald's

6830 Balboa Blvd, Van Nuys
(818) 782-1857

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Recent Reviews

Dear Macdonald's Management,
I'm writing to express my gratitude and to praise your manager, Miriam. My family and I visited the restaurant today, and we were absolutely blown away by her exceptional service. Miriam treated us with the kind of hospitality you'd expect at a five-star hotel. She was incredibly friendly, eager to help, and made sure our visit was perfect.
We live near another McDonald's, but Miriam's outstanding service...
The food was good. However I ordered a double bacon cheeseburger and when I took a bite there was no bacon in it. I was confused, went over to the counter and asked the them if they can put bacon in it, the guy took my burger and said they will remake it. But when I took a bite from the 2nd burger there was still no bacon in it 🤣
This McDonald's basically forces you to use the kiosk even when there was nobody in line which I did not like because it made my order take twice as long to put in. Also, a lot of the staff was just standing around when they could have been helping or asking at least if I needed help and didn't. I have patience but standing at a counter for over 10 minutes when there is nobody else waiting is unacceptable.

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