McDonald's
14850 Victory Blvd, Van Nuys
(818) 997-8120
Recent Reviews
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These people are making millions by paying because we like McDonald's. They should check out this restaurant. The coffee was bitter. They gave me one. I ordered it via Uber. The food was wet, and the conditions were terrible.
This morning, I stopped to get a breakfast sandwich, but I needed to use the restroom too, when I approached the counter and asked if I could use the restroom, the cashier said that I must order first! I really needed to go, and I let her know this. When I was done, I placed my order, and after 15 minutes, my order was not ready. I approached the counter and asked about my order, and the cashier said that they were still working on it, that they were having problems in the kitchen. I asked for a refund, but instead, I had to wait for someone to finish getting the order ready. When I grabbed my order, I did let the person handing the bag to me, that instead of policing the bathroom, they should focus more on fixing the problems they were having in the kitchen. The bathroom was dirty on top of that. Avoid this place if you can.
I had a very disappointing experience with a drive-thru worker today (a tall Hispanic female). I felt I was treated unfairly as a fellow Hispanic. She instructed me to park on the side, saying they would bring my coffee out to me. After waiting for 30 minutes, no one came with my order. I had to go through the drive-thru again to address the issue.
Atmosphere: 1
Food: 2
Service: 1
Scottie is a breath of fresh air. I have never met someone more personable and genuine. This location is a little out of the way for me, but I will come back just to see her. Give her the keys to this restaurant!
Atmosphere: 3
Food: 4
Service: 5
Slow. Busy!
Restroom not in service
Atmosphere: 1
Service: 1
Good customer service
Atmosphere: 5
Food: 5
Service: 5
No soda what kind of restaurant has no soda I order 3 plain cheese burgers and they want me to go and park are you serious every time you go and park the order is wrong they got my order wrong while I’m right there waiting for my food you are trying to make the restaurant look productive but in reality all you have is a parking lot full of people waiting for the food and 99 percent of the time is wrong someone really needs to step in to the plate and make it happen
Atmosphere: 1
Food: 1
Service: 1
This is legit the worst location in the whole country. Never have I ever gotten the food at the window, they always make you park and wait 10-20 minutes.
Needs major maintenance
Atmosphere: 1
Food: 3
Service: 3
Restaurantji Recommends
McDonald's is supposed to be a place for kids and there is no play area.
Kid-friendliness: There are no games
Good service
Atmosphere: 5
Food: 5
Service: 5
Overcooked fries and hamburger
Atmosphere: 1
Food: 1
Service: 1
👌🏻
Atmosphere: 5
Food: 5
Service: 5
Horrible location... push you through drive through just to have you waiting 15 minutes in a parking spot while they bring out orders at random.. happens everytime... and this is the last time. Save time.. go down the street
Atmosphere: 1
Service: 1
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