McDonald's

13700 Sherman Way, Van Nuys
(818) 442-9790

Recent Reviews

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Braksigmog C

Never buy from this wack place. Mcmarro franchise is the worst especially when it comes to they can never get your order right,no free refills, no sauces the atmosphere is so wack you feel like you have to pay even for the napkins. In my opinion I will always stay away from mcdonald's that say mcmarro.

Robert Godinez (Robgod)

All I have to say is if your gonna charge so much for your shitty food at least make the service worth it instead it feels like a jail in there and the workers suck like they have too much attitude and don't even like to take our orders and do their job their hired to do they just refer u to the leak and the machine give us more respect then the people do I think the kiosk is just ruining the whole experience in fact I won't even eat at McDonald's anymore because of the kiosk and the price but I'm sure a lot of people feel the same way and what's worse is that I'm almost sure that they change anything.

Michael Arif

Carla provided such amazing customer service from helping with the order to making the coffee just right and then offering salsa or other condiment to make the sandwich taste better. So thankful for young and courteous people like her.

Heath Gunn

Staff was friendly. The food was hot and fresh. The spicy chicken sandwich with cheese and bacon was tasty.

Tiff Cardenas

I just ordered a Oreo McFlurry and used my rewards to get 40%off. Which helps a lot .

Marissa Veloz

We only ordered two large fries through the drive through. When we received the fries they were filled half way. We asked if they could please fill the fries. It seems like they would walk away with them and come back without filling. So the second time I see that there the same. I looked confused and asked and showed the fries and again asked if they can fill the fies? Gave them back along the bag, so they can see there are no fallin fries in the bag. the 3rd time the manager gave back and she either gave back the same half filled fries or she filled them back half way. At that point we just said thank you and left but we will not go back to this location! Just fill the fries. You would think it's that simple but people don't or don't want to provide good costumer service. We paid for a large not a medium. We were not asking for extra. Just what we paid for. Ps. Fries are not cheap and cant expect people be passive about it and just fill what we paid. But ok, not going to this location again.

Someone

Still waiting for one cup of coffee

Michael Perez

They close 30 minutes early and the ice cream machine is never working ridiculous

J r

Food is good, the service was nice, and the atmosphere is nice too. Once I was done eating I ordered a mc flurry or the ice cream cone. They said it was broken so they gave me 3 cookies. Talk about well compensated. Funny too because it was me, my dad, and my brother. So we all got one. The cookies are pretty tasty too!! (Would come again)

ana flores

Got my coffees to go and food fast service and cashier was efficient food was nice and hot ❤️

jocelyn tovar

Hate the fact that they don’t give hot sauce packet because just at this location they give it for only breakfast

Jared De Leon

Worst McDonald's ever manager can't help with app errors and basically says too bad so sad and won't let you get your food

anna villatoro

Faster drive thru online other McDonalds

Kelvin Ramirez

Good service . Thanks to the guy in the cashier for be so nice

Elaine Mat3lL

They are giving the orders online very late, too much waiting time and then they give them the wrong ones and the worst thing is that it is not full and they are talking and very slow to get the orders

Atmosphere: 5

Food: 5

Service: 1

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