McDonald's

13700 Sherman Way, Van Nuys
(818) 442-9790

Recent Reviews

Jesus Rodriguez

I was waiting for 20 minutes for my food and never Call my number And when I went to ask him, they didn't knew what was my order.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Apple, French Fries, Happy Meal, Chicken Mcnuggets

Luisa Perez

Esmeralda attended to us. Very good service.The place very clean. 100% recommended.Kid-friendliness: Maybe there are several. I didn't notice. I ordered a happy meal for my grandson. The only thing they couldn't give me was an oreo frape because the machine didn't work. But the attention, perfect.

Atmosphere: 5

Food: 5

Service: 5

Fernando P Vazquez

I didn't know how come some Mac Donald's are great and excellent food but some are like they cooked to fast and don't taste the same

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Breakfast Sandwich, Chicken Mcnuggets

Norma Gonzalez

The breakfasts, and their coffee is the best,

Atmosphere: 5

Food: 5

Service: 5

Will Antilles

Terrible service the kiosks do not work and workers can careless. food extremely sloppy prestation.

Kody Davidson

This McDonald’s is constantly closed early and it’s super annoying. Change the hours on Google at least so I stop showing up to an empty store in the middle of the night.

Atmosphere: 2

Food: 4

Service: 1

Jim Alvarez

Come here all the time for a quick bite. Emanuel at the drive through was really clear and able to explain my order and what each item comes with. Really appreciate advising when orders come with onions

Atmosphere: 4

Food: 4

Service: 5

King Mr. Marty

I ordered a double cheese burger and small fries. I paid $9.23. The small fries were $4.19, and the double cheesburger was a little more than the fries. Not even a soda with it. I ask myself, " Why did I even go there?" NEVER AGAIN!

Atmosphere: 2

Food: 1

Service: 3

Madeline Pammit

It's more than a little infuriating to be told to order on the kiosk when it can't even process payment. Saw it happen over and over while we were eating-- why do the cashiers insist on sending people in circles? Are they entertained by the struggle? Also this place stopped offering coffee refills.

Atmosphere: 1

Food: 2

Service: 1

B Jones

It's always been weird and cheap tasting, I didn't raise my kids on fast food, especially this Chain. All of them are grown, healthy and slim. My daughter wanted a smoothie but we were hungry and weren't going home for a while, so we got burgers for the 1st time in years. I don't like ketchup, they put it automatically, I forgot about that. The smoothie was decent, and they do have good coffee & breakfast items!

Atmosphere: 2

Food: 1

Service: 3

Recommended dishes: Sausage Egg Sandwich, Big Breakfast with Hotcakes

Palm Tree

Lies about being open only the drive through is open.

Julia B

They tried to charge me for sauce and didn’t even tell me in advance. Not coming

Atmosphere: 1

Food: 1

Service: 1

Billy Cost

I waited in line at the register and after 10 minutes I asked for help. They don't use the register here.

Atmosphere: 1

Food: 1

Service: 1

Bruce King

Forced to use this ridiculously tedious Kiosk to place order! Insanely inconvenient! Workers will not take your order at register! No longer giving refills on soft drinks. Won't accept bills with anything over a $20 bill! Only one table eating inside. This is only a shell of the company they used to be and how they cared about customers.

Atmosphere: 2

Food: 2

Service: 2

Luis Golx

Worst service. 20 min waiting for my coffee and hey served it cold and wrongly prepared. Servers more interested in leaving than helping customers.

Atmosphere: 1

Food: 1

Service: 1

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