I love my server, Alicia. She's the best!! 10/10!! I ordered socal French toast, great price for the servings/options you choose!!! Been a norms customer for over 4 years cus the food is sooo yummy:]!!🥹
Atmosphere: 5
Food: 5
Service: 5
Nancy O'Campo
Juan was our server and he was very attentive and efficient. The food was delicious and the price were reasonable especially because our meal included a half sandwich, soup, salad and fountain drink. Sign up for the reward program to earn free food. My bill for 3 people was around $55 and I redeemed my points and my bill came down to $38. I love these discounts! Great food, great service and great prices here at the Norms in Van Nuys!
Atmosphere: 5
Food: 5
Service: 5
Jeff Arab
Love this place also the girls are nice the front and the food is good
Atmosphere: 5
Food: 5
Service: 5
Precious Elgee Sanchez Mendoza
The fact that this may be the only Norms in the San Fernando Valley may be the reason that this Norms stays so busy.
Atmosphere: 5
Food: 5
Service: 5
Heather Latu
Diantha is the sweetest and most attentive person they have on staff. She was an excellent waitress!
Atmosphere: 5
Food: 5
Service: 5
Roy Cohen
Usually this place is alright. I stopped on the way from work. Ordered steak and potatoes TO GO. waited 45 minutes.... I watched my order sit on the counter for 15 minutes before someone decided to pay attention. Ever since the renovation, they went straight downhill. THE AUDACITY TO SERVE COLD STEAK.
I ended up leaving hungry. They didn't even offer to heat it up or fire it again. Cancelled and Cold. Horrible experience.
Atmosphere: 3
Food: 1
Service: 1
Andres Reyes
The best place to eat ever best hamburgers
Atmosphere: 5
Food: 5
Service: 5
Awesome Brown
1st time at Norms it was real homey Ms Aynne was great . Very polite smiled and although it was slightly busy she made sure my brother and I had everything we needed to be satisfied for our meal and time spent at Norms
Atmosphere: 5
Food: 5
Service: 5
Deanna Williams
The server was amazing as well the food was great too.
Atmosphere: 5
Food: 5
Service: 5
SUSY Q.
From the minute we walked in, the service was great. Everyone was friendly. This is the first NORMS I’ve been to where every single employee looks happy to be there. I absolutely love that the Manager is on the floor working from the ground level with his team. He was also very friendly. The whole staff came to sing happy birthday to my sister. They were all so enthusiastic. This is the first time in over 15 years that my family has been together after years and I mean years of addiction today was the first time we have all been sober and together for breakfast. Norms made it the best experience ever. We drove 2.5 hours from up north to eat at a NORMS because when we lived in LA we loved NORMS. My parents and sisters still live in LA so we decided on this one. Best choice we could have made. NORMS is really where life happens ❤️
Had an amazing experience at NORMS! The food was exactly what you want from a classic spot like this — fresh, hot, comforting, and absolutely hit the spot. Everything came out quickly, portions were generous, and the quality was way better than expected.
But the real standout of the night was ALICIA, our server. She was genuinely incredible — friendly, attentive, upbeat, and made us feel welcomed from the moment we sat down. She checked on us at just the right times, had a great attitude, and honestly elevated the entire experience. You can tell she really cares about her job and her customers.
Because of Alicia, this wasn’t just a good meal — it was a great experience. Huge shoutout to her and the whole NORMS team. We’ll absolutely be back and will be asking for Alicia again! 🙌🍽️
Atmosphere: 5
Food: 5
Service: 5
Raymond De La Rosa
Nancy is amazing
Atmosphere: 5
Food: 5
Service: 5
Claudia Var
Nancy was our host and she was amazing. Extremely polite and attentive to our needs. Food was reasonably priced and portions were big. Definitely a great place to eat with your family!
Atmosphere: 5
Food: 5
Service: 5
Yaretzi Liera
Nacy was an amazing waitress. She was sweet and kept seeing if we needed anything.
Atmosphere: 5
Food: 5
Service: 5
Saida Salmeron
Nancy was an amazing waitress and was very attentive. GREAT SERVICE!!!!!!
I love my server, Alicia. She's the best!! 10/10!! I ordered socal French toast, great price for the servings/options you choose!!! Been a norms customer for over 4 years cus the food is sooo yummy:]!!🥹
Atmosphere: 5
Food: 5
Service: 5
Juan was our server and he was very attentive and efficient. The food was delicious and the price were reasonable especially because our meal included a half sandwich, soup, salad and fountain drink. Sign up for the reward program to earn free food. My bill for 3 people was around $55 and I redeemed my points and my bill came down to $38. I love these discounts! Great food, great service and great prices here at the Norms in Van Nuys!
Atmosphere: 5
Food: 5
Service: 5
Love this place also the girls are nice the front and the food is good
Atmosphere: 5
Food: 5
Service: 5
The fact that this may be the only Norms in the San Fernando Valley may be the reason that this Norms stays so busy.
Atmosphere: 5
Food: 5
Service: 5
Diantha is the sweetest and most attentive person they have on staff. She was an excellent waitress!
Atmosphere: 5
Food: 5
Service: 5
Usually this place is alright. I stopped on the way from work. Ordered steak and potatoes TO GO. waited 45 minutes.... I watched my order sit on the counter for 15 minutes before someone decided to pay attention. Ever since the renovation, they went straight downhill. THE AUDACITY TO SERVE COLD STEAK.
I ended up leaving hungry. They didn't even offer to heat it up or fire it again. Cancelled and Cold. Horrible experience.
Atmosphere: 3
Food: 1
Service: 1
The best place to eat ever best hamburgers
Atmosphere: 5
Food: 5
Service: 5
1st time at Norms it was real homey Ms Aynne was great . Very polite smiled and although it was slightly busy she made sure my brother and I had everything we needed to be satisfied for our meal and time spent at Norms
Atmosphere: 5
Food: 5
Service: 5
The server was amazing as well the food was great too.
Atmosphere: 5
Food: 5
Service: 5
From the minute we walked in, the service was great. Everyone was friendly. This is the first NORMS I’ve been to where every single employee looks happy to be there. I absolutely love that the Manager is on the floor working from the ground level with his team. He was also very friendly. The whole staff came to sing happy birthday to my sister. They were all so enthusiastic. This is the first time in over 15 years that my family has been together after years and I mean years of addiction today was the first time we have all been sober and together for breakfast. Norms made it the best experience ever. We drove 2.5 hours from up north to eat at a NORMS because when we lived in LA we loved NORMS. My parents and sisters still live in LA so we decided on this one. Best choice we could have made. NORMS is really where life happens ❤️
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Had an amazing experience at NORMS! The food was exactly what you want from a classic spot like this — fresh, hot, comforting, and absolutely hit the spot. Everything came out quickly, portions were generous, and the quality was way better than expected.
But the real standout of the night was ALICIA, our server. She was genuinely incredible — friendly, attentive, upbeat, and made us feel welcomed from the moment we sat down. She checked on us at just the right times, had a great attitude, and honestly elevated the entire experience. You can tell she really cares about her job and her customers.
Because of Alicia, this wasn’t just a good meal — it was a great experience. Huge shoutout to her and the whole NORMS team. We’ll absolutely be back and will be asking for Alicia again! 🙌🍽️
Atmosphere: 5
Food: 5
Service: 5
Nancy is amazing
Atmosphere: 5
Food: 5
Service: 5
Nancy was our host and she was amazing. Extremely polite and attentive to our needs. Food was reasonably priced and portions were big. Definitely a great place to eat with your family!
Atmosphere: 5
Food: 5
Service: 5
Nacy was an amazing waitress. She was sweet and kept seeing if we needed anything.
Atmosphere: 5
Food: 5
Service: 5
Nancy was an amazing waitress and was very attentive. GREAT SERVICE!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Loading...