Ono Hawaiian BBQ
7948 Van Nuys Blvd, Panorama City
(818) 988-1888
Recent Reviews
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Heavyset lady at the front needs an attitude adjustment. Or basic lessons and customer service skills. She was rude abrupt and tried to hurry up and get me out of there. Secondly my food was mediocre warm. Thirdly my portion size is horrible they gave me a ton of rice a ton of cabbage a tiny little scoop of the macaroni salad and four pieces of shrimp and a little tiny piece of chicken that they cut up to make it look bigger and I paid almost $16 I'm really pissed off right now. Dissatisfied disappointed will not be going back to this location I don't know what it is with all the panorama City but you guys need a serious attitude adjustment when it comes to your customer service as well as charging high prices and giving very little food.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Chicken Katsu
On a 70-degree day, the A/C was blasting. When asked, the rude employee stated the ambient temp must be at 72. The place is definitely at 68 max. Wonder where the thermostat is… over the flat top??
Atmosphere: 2
Food: 4
Service: 2
I asked for my order and the boy who took my order yelled at me..please be a little nice
Atmosphere: 4
Food: 4
Service: 2
I request fresh made beef and chicken combo, he looked at me and said yes, I get home and find out it’s cold beef and reheated dry chicken, please do better
Atmosphere: 4
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Craving for meat or hawaiian food. This is the place. Quick service. Affordable. Good salad too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hawaiian BBQ Chicken Combo
Very good
I ordered two beef teriyaki bowls and instead of telling me they don't have beef bowls she gave me chicken bowls. I was also charged more than what the menu prices were. I won't be going back to this location based on the service. The food was good though, although I'm so confused by the macaroni. Because I had to switch to mini meals to get the beef, it came with a side of macaroni. It's not cheesy like hot Mac and cheese, but it's put in with hot rice and veggies so it's warm, not cold like macaroni salad. I don't understand it, but it was tasty. Will definitely be going to other locations.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Hawaiian BBQ Mix
It was great food and sometimes order mistake but good
Atmosphere: 5
Food: 5
Service: 5
Always delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Katsu, Hawaiian BBQ Mix, Mixed Meat Plate
Restaurantji Recommends
I loved the food! But my order took a while to be ready.
Kid-friendliness: They offer a kid's menu.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Hawaiian BBQ Chicken Combo
Great spot and great food
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: BBQ Chicken
Wow , really good food , amazing service, nice people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Aloha Plate with Spicy Korean Style Chicken, Kalua Pork, Crispy Shrimp, Hawaiian Sun, BBQ Beef, BBQ Chicken, Chicken Katsu Keiki Meal, Chicken Combo, Chicken Katsu Mini Meal, Crab Rangoon, Kalbi Short Ribs Combo, Chicken Katsu, Hawaiian BBQ Mix, Pulled Pork, Crispy Shrimp Keiki Meal, Hawaiian BBQ Chicken Combo, Teriyaki Chicken, Mixed Meat Plate, Steamed Vegetables and Rice
I think this place is just a little overrated. The food is okay. The service was good, the staff Is nice. And the atmosphere is just a fast food restaurant feel.
Atmosphere: 2
Food: 3
Service: 5
Delicious
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