Starbucks
16926 Roscoe Blvd, Van Nuys
(818) 881-8053
Recent Reviews
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Connor helped me out this morning with my order. He was professional, nice, and time efficient with assisting me and other customers. He was very friendly sincere with his small talk. I go to this location often in the morning before work and the team is always nice, but Connor really made my morning today!
Atmosphere: 5
Food: 5
Service: 5
Expensive!!
Atmosphere: 3
Food: 2
Service: 4
Every thing is Great but parking sucks. Just dearly enough parking for employees to use all parking.
Atmosphere: 5
Food: 5
Service: 5
I had an absolutely wonderful experience at Starbucks recently, and I just had to share how impressed I was. From the moment I walked in, the atmosphere was so warm and inviting — the music was relaxing, the lighting was cozy, and the smell of fresh coffee instantly lifted my mood.
What really made my visit stand out was the amazing customer service, especially from the girl at the register. I didn’t catch her name, but she had such a kind smile and a genuinely positive attitude. She greeted me so warmly and made me feel like a valued customer right away. She was super patient while I decided on my order (because, let’s be honest, choosing between all those delicious drinks isn’t easy!), and even gave me a great recommendation based on what I told her I liked.
I ended up trying a drink I wouldn’t have thought to order on my own — and it was perfect! Rich, flavorful, and just the right temperature. She even wrote a little smiley face on my cup, which was such a small touch, but it really brightened my day.
Atmosphere: 5
Food: 5
Service: 5
You're family when you are here.
Atmosphere: 5
Food: 5
Service: 5
SB drink recently improved across locations and I get to visit more often. This location's staff has issue letting me and my buddy know when drinks are ready. Taking longer time is understandable. When I walked to table TWICE where I expected drinks to be, they did NOT tell me I'm at the wrong location. Right location was blocked by wooden structure. I had very similar experience on a previous visit when staff didn't call us by name. Went to pick up twice as well. Staff could pay a bit of attention unless ones are regular visitors. On a side note, inside is huge, but not making the best of it.
Atmosphere: 2
Food: 4
Service: 2
Friendly staff but service-wise go somewhere else.
I stopped by this Starbucks location to get a plain bagel and iced water. I used the drive thru since I came in the early morning and didn't experience any issue. The customer service was great and I enjoyed my bagel. Parking is very limited here.
Starbucks in general acting cheap, they covered every single plugs
Bad customer service
Restaurantji Recommends
Every time I visit this Starbucks, they absolutely make my day. Not only do they get my order perfect every single time, but they also go the extra mile by leaving the sweetest, most uplifting messages on my cup. It's such a small gesture, but it always puts a smile on my face. Thank you to the amazing team here—you guys truly make coffee runs something to look forward to!
I just want to start by saying the partners are very very sweet people and friendly. However every single time i visit there is always something wrong with my order. Missing ingredients, wrong measurements. Its always something. Its unfortunate because this is the most convenient location for me and they are sweet people but i dont want to order from here much.
Superb customer service all the baristas had smiles on their face you could tell that everyone enjoyed working for Starbucks great job team
No outlet. What kind of Starbucks doesn't provide a power outlet?
Evening drive thru always makes the drinks wrong 😐
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