Starbucks

13641 Sherman Way, Van Nuys
(818) 786-0969

Recent Reviews

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Nicole McDowell

Always perfect and special when I go there I feel lucky!

Atmosphere: 5

Food: 5

Service: 5

Marine Arabajyan

Amazing!!!! I have no words!!! The Russian guy the served us was sooooooo kind!!!!!

Atmosphere: 5

Food: 5

Service: 5

Karen Ordoles

it's amazing

Elizabeth Arkin

The grilled cheese sandwich 🥪 was delicious and so was the Caramel Brule

Atmosphere: 5

Food: 5

Service: 5

goplad1

I've been a customer to this Starbucks since it opened. Lately I am becoming more and more disappointed in this location. I was there at 4:35 this morning to get my daily frap. I drove up to to place my order. Nobody responded so I went up to the window. There was one person there but they ignored me. After several minutes I left. This happened a couple of weeks ago where nobody took my order. When I got to the window the girl said they were closed! This was close to 5:00 am. Why didn't they post a notice at the menu board? This has happened many times over the years. I'm getting tired of being disappointed in the this Starbucks. I end up going to the Van Nuys Blvd. location. They are always open. I'm at my wits end with your Starbucks. Changes need to be made. Customers deserve better then this.

Atmosphere: 4

Food: 5

Service: 2

HEATHER

Lately I noticed that some of my online orders are being sent to this location when I receive them from doordash there's very little ice and I like to know what is up with the free gift cards that you're giving away and it says there's no value to them so how are we supposed to use them

Maria Sanchez

Closed 4 hours early with 4 workers inside the store 7pm, 11/16/25

The girls were soo rude.

Makes me want to threaten the workers

Like dont they know how personally people take rudeness,

Atmosphere: 1

Food: 1

Service: 1

Michael Marquez

T they always get my order right.And service is always with a smile.

Atmosphere: 5

Food: 5

Service: 5

Peter Xaymountry

I stopped by this Starbucks location last night to pick up my mobile order. I got the Venti Mango Dragonfruit and Venti Peach Green Tea. I arrived early to get my order which said dine in pickup but when I arrived they were already closed in. I had to go to the drive thru and the line was packed. We didn't move for like ten minutes. Since I got stuck in the traffic, I got my order twenty minutes after the pickup time. This location is also not in the safest or best area.

Atmosphere: 1

Food: 4

Service: 1

Sam

Dirty tables
Loud music and barely can hear myself

Atmosphere: 1

Service: 5

E Cruz

I always come to this Starbucks never have had a problem. I just wanna say Angie is very rude. I felt rushed in the driveway and she just doesn’t have customer service. Please work on that.My drink was very very hot which caused me to burn my tongue and she didn’t like that I complained about it.

Atmosphere: 3

Food: 1

Service: 1

Aram Grigoryan

Everything about this place is just perfect, it’s peaceful and calm and not dirty. And the order is exactly what you asked for. Literally just heaven.

Atmosphere: 5

Food: 5

Service: 5

NICKJAYYY35KK

I ask for 4 Sriracha sauces because I order two sandwiches and this lady that worked there only gave me one Sriracha sauce. When I asked for the sauce she gave me this nasty attitude,The people that work here are rude and unprofessional.

Atmosphere: 1

Food: 1

Service: 1

Zvart Karavaeva

I love starbucks but i paid for my drinks in drive thru and they forgot one of my drinks, i went to go through the front door to get the drink they forgot and it was locked. We knocked on the door and the workers just stared at us and completely ignored us. We had to go back through the drive thru and one of the workers said we had to wait in the PACKED line in the drive thru to get our missing drink that THEY forgot. This hasn’t happened only once, ITS HAPPENED TWICE. But the drinks were 10/10. The costumer service ehh…

Atmosphere: 5

Food: 5

Service: 1

autumn colamonico

Ordered my drink and still waiting inside and it’s been 28 minutes. I’ve never had it take this long and it’s only 10:30 in the morning. They said someone maybe took it when I asked but I’ve been sitting inside the whole time waiting so I’m not sure what happened.

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