I recently had the pleasure of attending an event at Vatican Banquet Hall, and it was truly impressive! The venue boasts a stunning and spacious design, complemented by elegant lighting. The staff were exceptionally attentive and made the planning process seamless. The food was exquisite, with a variety of options that our guests thoroughly enjoyed. If you're considering a venue for a special occasion, Vatican Banquet Hall is definitely worth checking out!
Ryan
Avoid This Venue - Terrible Experience!
I attended a wedding banquet here, and it was a complete disaster. My friend and his wife had high hopes for their special day, but this venue failed them in every way possible.
1) Inappropriate TV Display - While looking at the seating chart on the TV, a violent horror murder movie was playing. It was completely unprofessional and disturbing for a family-friend wedding setting.
2) Unorganized Food Service - The food was served late, and some tables didn't even receive certain dishes. Guests were left waiting, and the service was chaotic.
3) Rude Staff & Allergy Concerns - The guests asked about the wedding cake ingredients due to allergies, and the server rudely kept repeating, "It's white." That's unacceptable when dealing with food allergies!
4) Indoor Venue with a Leaking Ceiling - My head suddenly felt wet, and when I looked up, I saw a leak from the ceiling above the dance floor--INSIDE the venue. When I informed the manager, he dismissively said, "What do you expect? It's raining."
5) Unapproved Photographer Scamming Guests - A venue photographer, who was not hired by the bride and groom, was taking pictures of guests and charging them $20 each. The groom complained to the manager, but nothing was done to stop it.
6) Late Cake Service - The wedding cake was served an hour late, leaving guests waiting for no reason.
7) Manager Complained About Guest Count - Despite the couple reserving the venue for 180 guests (with about 160 actually attending), the manager and staff complained that it was "too many people."
Overall, the lack of professionalism, poor service, and attitude of the management made this an unpleasant experience. I feel so bad for my friend and his wife :(
The venue's advertisement is misleading, and I would not recommend it to anyone planning a special event. Do yourself a favor and AVOID this place!
Sosann Haider
Just attended a wedding here last night and although the venue is beautiful the food and service was terrible. They were so stingy with the food and skipped an entire dish. A lot of people at our table didn’t even get any pieces of the bbq. I’ve been to so many of these venues and they pile on the food. This was embarrassing.
Suzy Melkonyan
We celebrated our wedding at Vatican Banquet Hall, and it was amazing. The staff there were so kind and professional, the food was just delicious, and they even gave us some candles we forgot. I totally recommend celebrating parties there.
Victoria Genin
What can we say? Vatican is another GORGEOUS Banquet Hall situated in Van Nuys, CA. As a vendor, bringing Annnd...Action! Photo Booth, LLC there for a November masquerade party, we had a realtively easy load in and load out. The staff was nice and helpful- to the extent that the person we actually needed to speak to wasn't around for the load in part- which we typically find very helpful with large events. You know, to review floor plans, approve moving or removing items as needed, but the staff that were there helped us figure it all out. The room is spacious with a beautiful dance floor and elevated stage. Pretty chandaliers and sweeping staircase to the upper mezzanine. The restrooms are situated on either side of the entrance. ADA ramp for access from front/ main entrance. The sound system was good and all the guests looked happy with the service and their meals. Security Team was top notch and ready for anything. The only 'miss' here was the valet. They were expensive and the lead guy wasn't particularly nice or helpful. Despite having a HUGE parking lot that wasn't even half full, he demanded payment and was soooo strict with us parking just to move our stuff in (when no one was there yet!). At many halls, we typically find valets to be a little more accomodating with the vendors coming in - there are a few who are just terrible to us. And he wasnt terrible, but wasn't really friendly or accomodating at all. In fact, we ended up parking on the street and had to ask him to please move his OWN vehicle as he was taking up two street parking spaces with his giant truck... pushing us further away from the venue (kinda rude considering he doesn't have to carry anything and it was raining!) Anyway, in the end, he did move his truck back to one spot and was a little less gruff. In the end, he might have actually smiled too. Despite all the outside nonsense, the inside makes for a lovely space for any event requiring a glamourous hall with easy access in the SFV. Annnd...Action! Photo Booth, LLC gives Vatican Banquet Hall Van Nuys a: A. Recommend.
Nadia Murillo
Very good experience! We celebrated my daughter’s 15th birthday and all the staff was super helpful and nice. Perfect food. Wonderful service overall!!
Norma Moreno
I am totally delighted with Vatican Venue. very good service in all aspects, super delicious and quality food, super friendly waiters. The manager is super attentive in everything. a spectacular place. We were delighted with all the service
Javier Sanchez
I always try to be fair. customer service is very important. Can that be improved, yes but over all this place stepped up to a good service.
Jack George
Excellent all around
Iliana Alpirez
We had our daughter’s Quinceañera at Vatican. The place is beautiful, elegant, clean. Aren the manager was absolutely wonderful he knows how to take care of his clients, all the staff was so professional and friendly. Our event was a success ! Thank you Vatican !
Severs were really nice, food was amazingArea is horrible . It’s really expensive but still have to pay for parking. Kicked everyone out at 1am saying everyone has to go !! Don’t recommend
Tarifah Lodin
The process of booking this venue and the experience of my event date were perfect. Aren, the general manager, did a great time of making sure we were well taken care of. Always attentive and responsive when I had questions during the planning process.Day of the event - absolutely amazing service. my guests we all pleased. Especially with the quality of food. So tasty.I would recommend this venue to everyone!! Such a beautiful place.
Elizabeth Fernandez
I recently had my event for my birthday at this banquet and I couldn’t be happier. The place is perfect beautiful clean and well maintained.The food was out of this world delicious the service and care to my guests was incredible. I had the most beautiful birthday and I have to thank the awesome manager Aren for this his kindness and hospitality was amazing he was very helpful extremely knowledgeable and made an impact in making that night more than I can ever dream Thankyou everyone you’re the best !!! Definitely need more places with people like you ❤️
John Mason
10 star all the way this is the best Banquet I have visited incredible architectural work and the food is Heavenly good
Montejo Dominguez
Excellent Venue and Service for Quinceañera.We did a catering service for a quinceañera on this venue, and we were impressed how professional they are.This venue was perfect for a quinceañera! It was spacious, clean, and had a luxurious feel. The bar service was excellent, and the servers were attentive and professional. Overall, it was a great experience.
I recently had the pleasure of attending an event at Vatican Banquet Hall, and it was truly impressive! The venue boasts a stunning and spacious design, complemented by elegant lighting. The staff were exceptionally attentive and made the planning process seamless. The food was exquisite, with a variety of options that our guests thoroughly enjoyed. If you're considering a venue for a special occasion, Vatican Banquet Hall is definitely worth checking out!
Avoid This Venue - Terrible Experience!
I attended a wedding banquet here, and it was a complete disaster. My friend and his wife had high hopes for their special day, but this venue failed them in every way possible.
1) Inappropriate TV Display - While looking at the seating chart on the TV, a violent horror murder movie was playing. It was completely unprofessional and disturbing for a family-friend wedding setting.
2) Unorganized Food Service - The food was served late, and some tables didn't even receive certain dishes. Guests were left waiting, and the service was chaotic.
3) Rude Staff & Allergy Concerns - The guests asked about the wedding cake ingredients due to allergies, and the server rudely kept repeating, "It's white." That's unacceptable when dealing with food allergies!
4) Indoor Venue with a Leaking Ceiling - My head suddenly felt wet, and when I looked up, I saw a leak from the ceiling above the dance floor--INSIDE the venue. When I informed the manager, he dismissively said, "What do you expect? It's raining."
5) Unapproved Photographer Scamming Guests - A venue photographer, who was not hired by the bride and groom, was taking pictures of guests and charging them $20 each. The groom complained to the manager, but nothing was done to stop it.
6) Late Cake Service - The wedding cake was served an hour late, leaving guests waiting for no reason.
7) Manager Complained About Guest Count - Despite the couple reserving the venue for 180 guests (with about 160 actually attending), the manager and staff complained that it was "too many people."
Overall, the lack of professionalism, poor service, and attitude of the management made this an unpleasant experience. I feel so bad for my friend and his wife :(
The venue's advertisement is misleading, and I would not recommend it to anyone planning a special event. Do yourself a favor and AVOID this place!
Just attended a wedding here last night and although the venue is beautiful the food and service was terrible. They were so stingy with the food and skipped an entire dish. A lot of people at our table didn’t even get any pieces of the bbq. I’ve been to so many of these venues and they pile on the food. This was embarrassing.
We celebrated our wedding at Vatican Banquet Hall, and it was amazing. The staff there were so kind and professional, the food was just delicious, and they even gave us some candles we forgot. I totally recommend celebrating parties there.
What can we say? Vatican is another GORGEOUS Banquet Hall situated in Van Nuys, CA. As a vendor, bringing Annnd...Action! Photo Booth, LLC there for a November masquerade party, we had a realtively easy load in and load out. The staff was nice and helpful- to the extent that the person we actually needed to speak to wasn't around for the load in part- which we typically find very helpful with large events. You know, to review floor plans, approve moving or removing items as needed, but the staff that were there helped us figure it all out. The room is spacious with a beautiful dance floor and elevated stage. Pretty chandaliers and sweeping staircase to the upper mezzanine. The restrooms are situated on either side of the entrance. ADA ramp for access from front/ main entrance. The sound system was good and all the guests looked happy with the service and their meals. Security Team was top notch and ready for anything. The only 'miss' here was the valet. They were expensive and the lead guy wasn't particularly nice or helpful. Despite having a HUGE parking lot that wasn't even half full, he demanded payment and was soooo strict with us parking just to move our stuff in (when no one was there yet!). At many halls, we typically find valets to be a little more accomodating with the vendors coming in - there are a few who are just terrible to us. And he wasnt terrible, but wasn't really friendly or accomodating at all. In fact, we ended up parking on the street and had to ask him to please move his OWN vehicle as he was taking up two street parking spaces with his giant truck... pushing us further away from the venue (kinda rude considering he doesn't have to carry anything and it was raining!) Anyway, in the end, he did move his truck back to one spot and was a little less gruff. In the end, he might have actually smiled too. Despite all the outside nonsense, the inside makes for a lovely space for any event requiring a glamourous hall with easy access in the SFV. Annnd...Action! Photo Booth, LLC gives Vatican Banquet Hall Van Nuys a: A. Recommend.
Very good experience!
We celebrated my daughter’s 15th birthday and all the staff was super helpful and nice. Perfect food. Wonderful service overall!!
I am totally delighted with Vatican Venue. very good service in all aspects, super delicious and quality food, super friendly waiters. The manager is super attentive in everything. a spectacular place. We were delighted with all the service
I always try to be fair. customer service is very important. Can that be improved, yes but over all this place stepped up to a good service.
Excellent all around
We had our daughter’s Quinceañera at Vatican. The place is beautiful, elegant, clean. Aren the manager was absolutely wonderful he knows how to take care of his clients, all the staff was so professional and friendly. Our event was a success ! Thank you Vatican !
Restaurantji Recommends
Severs were really nice, food was amazingArea is horrible . It’s really expensive but still have to pay for parking. Kicked everyone out at 1am saying everyone has to go !! Don’t recommend
The process of booking this venue and the experience of my event date were perfect. Aren, the general manager, did a great time of making sure we were well taken care of. Always attentive and responsive when I had questions during the planning process.Day of the event - absolutely amazing service. my guests we all pleased. Especially with the quality of food. So tasty.I would recommend this venue to everyone!! Such a beautiful place.
I recently had my event for my birthday at this banquet and I couldn’t be happier. The place is perfect beautiful clean and well maintained.The food was out of this world delicious the service and care to my guests was incredible. I had the most beautiful birthday and I have to thank the awesome manager Aren for this his kindness and hospitality was amazing he was very helpful extremely knowledgeable and made an impact in making that night more than I can ever dream Thankyou everyone you’re the best !!! Definitely need more places with people like you ❤️
10 star all the way this is the best Banquet I have visited incredible architectural work and the food is Heavenly good
Excellent Venue and Service for Quinceañera.We did a catering service for a quinceañera on this venue, and we were impressed how professional they are.This venue was perfect for a quinceañera! It was spacious, clean, and had a luxurious feel. The bar service was excellent, and the servers were attentive and professional. Overall, it was a great experience.
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