Wendy's
17684 Sherman Way, Van Nuys
(818) 342-3975
Recent Reviews
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Double check your orders. I mean open them up make sure its cooked.
This Wendy's is an absolute standout! The service was excellent, and the cleanliness of the establishment, especially the restroom, was highly impressive. I always judge a restaurant's overall hygiene by its facilities—if the restrooms are spotless, I know the kitchen is too. A huge bravo to the dedicated team for keeping this location so clean and presentable. The food is good and hot too!
Atmosphere: 5
Food: 5
Service: 5
this location has become a disaster. my oder is wrong 100% of the time and i have to argue with the older lady to get what i paid for.
Atmosphere: 1
Food: 2
Service: 1
I haven't been to Wendy's in a long time. The food was good. The hamburger actually tasted like a hamburger and had more meat in it than McDonald's. I guess that's meat. The chili is really tasty and the fries were amazing. Everybody was very nice. It was a very clean store. A very nice Wendy's good experience
Atmosphere: 3
Food: 5
Service: 5
Sandwiches are good here but the fries are always sad and soggy. The drive through window could use a little better attitude and customer service.
Atmosphere: 1
Food: 3
Service: 1
You have to pick your mail up from the post office.
The guy at the drive-thru got my order wrong then when I told him nicely he was rude and had an attitude won't be coming to this location again
From the beginning you could tell the manager didn't want to be at work that day. She was rude,out oder whish was simple and all the same was missing items. Every bag which was 3 had something missing. The she forgot about a drink i ordered and when I went to ask she rolled her eyes and went to make it. I personally I don't like Wendy's ever since they changed their fries so I don't really go there but they had the meal of misfortune so we went. Bad experience, parking was horrible since they share it with a body shop. I have no desire to ever go back. If you like Wendy's go to a different location this one is all bad. If go through drive thru check yiug bags to make sure you have all your food. This frosty was the best v thing there
Atmosphere: 2
Food: 2
Service: 1
Y'all need to try their shakes. It's their hidden gem, better than the competition for sure hands down.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dave’S Triple Cheeseburger
Worst Wendy’s I’ve ever been to. Guy at the drive-through speaker was very rude and rushing my order. Paid $15 just to get a nasty dry burger that had a bug smushed on the bun touching the meat and cold old fries that tasted like they were cooked in old oil. WON’T be coming back
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We love to go there because the employees are very nice and the place it's always extremely clean
Atmosphere: 5
Food: 5
Service: 5
Everything was great inside the restaurant. The other buildings on the same property take away from the overall atmosphere. However, inside the restaurant, the atmosphere rates 5 stars.
Everything was great inside the restaurant. The other buildings on the same property take away from the overall atmosphere. However, inside the restaurant, the atmosphere rates 5 stars.
Atmosphere: 4
Food: 5
Service: 5
I don’t usually leave reviews, but this Wendy’s was a disappointment from start to finish. The service was incredibly slow, even though there weren’t many customers inside. I waited nearly 20 minutes for a simple order, only to find out it was wrong when I got it. The burger was cold, the fries were soggy, and they completely forgot the drink.
To make things worse, the staff didn’t seem to care, no apology, no urgency, just blank stares. The restaurant itself wasn’t clean either, tables were sticky, and the soda machine area looked like it hadn’t been wiped down all day. Honestly, it felt like no one was really managing the place. Definitely not coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Went to this wendy’s late night, went through drive thru, nobody took my order, so i went inside and they were all talking and laughing in the back. i had to call out really loud to get their attention. so when i finally ordered i got my food. my bun on my burger was extremely wet and unappetizing, when i went back to say something, they refused service to me and told me to get out. Worst wendy’s i’ve ever been too. they need to hire other people.
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