Wendy's

17684 Sherman Way, Van Nuys
(818) 342-3975

Recent Reviews

Sort by
Purplecookie

The guy at the drive-thru got my order wrong then when I told him nicely he was rude and had an attitude won't be coming to this location again

Steven Solis

From the beginning you could tell the manager didn't want to be at work that day. She was rude,out oder whish was simple and all the same was missing items. Every bag which was 3 had something missing. The she forgot about a drink i ordered and when I went to ask she rolled her eyes and went to make it. I personally I don't like Wendy's ever since they changed their fries so I don't really go there but they had the meal of misfortune so we went. Bad experience, parking was horrible since they share it with a body shop. I have no desire to ever go back. If you like Wendy's go to a different location this one is all bad. If go through drive thru check yiug bags to make sure you have all your food. This frosty was the best v thing there

Atmosphere: 2

Food: 2

Service: 1

Hamid Zandieh

Y'all need to try their shakes. It's their hidden gem, better than the competition for sure hands down.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dave’S Triple Cheeseburger

Stephanie Campfield

Worst Wendy’s I’ve ever been to. Guy at the drive-through speaker was very rude and rushing my order. Paid $15 just to get a nasty dry burger that had a bug smushed on the bun touching the meat and cold old fries that tasted like they were cooked in old oil. WON’T be coming back

Atmosphere: 1

Food: 1

Service: 1

Sandra Palmer

We love to go there because the employees are very nice and the place it's always extremely clean

Atmosphere: 5

Food: 5

Service: 5

MET MAIN ACCT

Everything was great inside the restaurant. The other buildings on the same property take away from the overall atmosphere. However, inside the restaurant, the atmosphere rates 5 stars.

MET

Everything was great inside the restaurant. The other buildings on the same property take away from the overall atmosphere. However, inside the restaurant, the atmosphere rates 5 stars.

Atmosphere: 4

Food: 5

Service: 5

Ivan Menjivar Palma

I don’t usually leave reviews, but this Wendy’s was a disappointment from start to finish. The service was incredibly slow, even though there weren’t many customers inside. I waited nearly 20 minutes for a simple order, only to find out it was wrong when I got it. The burger was cold, the fries were soggy, and they completely forgot the drink.
To make things worse, the staff didn’t seem to care, no apology, no urgency, just blank stares. The restaurant itself wasn’t clean either, tables were sticky, and the soda machine area looked like it hadn’t been wiped down all day. Honestly, it felt like no one was really managing the place. Definitely not coming back to this location.

Atmosphere: 1

Food: 1

Service: 1

George Ruballos

Went to this wendy’s late night, went through drive thru, nobody took my order, so i went inside and they were all talking and laughing in the back. i had to call out really loud to get their attention. so when i finally ordered i got my food. my bun on my burger was extremely wet and unappetizing, when i went back to say something, they refused service to me and told me to get out. Worst wendy’s i’ve ever been too. they need to hire other people.

pumpkin pie

went thru the drive thru, the girl taking it asked what i wanted, then went silent for five minutes . i pulled up to the window incase the speaker broke. heard them taking somebody else’s order behind me . Full of incompetent workers, just left and went to the next nearest wendy’s.

Michael Zullo

Always been a good deal and I love the breakfast. Also would like to point out that there are two gals named Vanessa that work there, and they are definitely customer service oriented. VERY nice job, thanks ladies.

hitesh h

Burgers and chicken tendies are awesome!!!

Ef “F” Martnez

Understaffed

Arnold Serafin

As fast food goes it's above average but their service is top notch, kind and courteous.

Garo Boyadjian

Meat tastes raw. Need to season the patties!

Loading...