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“Whomever was working the drive-thru on 11/27 right before 4:30pm should be given recognition for their customer service skills. It's a tough day to be working in the first place. I can remember having to do it in the past. So it was nice to see an upbeat employee not disgruntled for working a holiday and also delivering quality customer service on top of the fact.
And hats off to the rest of the staff that I didn't get to see. My food was on point!
Edit: Found my receipt and the cashier was Alan E and the time was 4:20:31pm“
“Our family went to eat at Carls today, Christmas Day. Jorge was the cashier who served us. Great customer service despite being super busy with a 2 person team and training someone new! Super friendly, kind, and even wore his Santa hat & mask to say hello to our daughter! We appreciate this kind of service and this will continue to be our go to place!“
“Had a coupon for 50% off of a nice burger. Added a small side of fried zucchini. Still came to almost $12. I know all the reasons for high fast food prices in CA, I just don't understand how most of them stay in business. Anyway the burger was pretty good when I got it home. The lady at the counter was nice, the place was empty, the drive-thru had a couple of cars.“