I’m not complaining about the food we all know what we are paying for in regards to food quality when we go to a fast food establishment. This poor review is more so aimed towards a specific employee named J*#€ who took it upon himself to give me poor service, and create a poor atmosphere for whatever reason, despite my pleasant demeanor, there was a gal making me my food who was very nice and he came over and interrupted her from giving me lettuce, because apparently let us did not come on that item after I said, OK, I asked for a water cup being defined the way I am poured myself a little lemonade and that gave him the justification to tell me what he thought about me, and people like me well, I say boo to you, sir, when life gives you lemons make lemonade obviously there’s always two sides to every story but what happened to customer service? I mean it seems that every employee seems entitled to take out their frustrations on customers. I mean you can’t go out of your way and let me have a bite of lettuce if I’m already paying full price for an item and on top of that you’re gonna give me an attitude.
Atmosphere: 1
Food: 3
Service: 1
K J
Excellent Subway, Service was wonderful.
Atmosphere: 5
Food: 5
Service: 5
Mark Anthony
The subway at this location really just sets the bar high. You can see by the picture they make the sandwiches pure bangers. Doesn’t matter which employee they just seem to do it right.
Atmosphere: 5
Food: 5
Service: 5
B Jones
Very friendly staff and this location is always very clean. I also like that they're open late most days. I've eaten at this location several times and it's always a good experience. Best Subway location in Ventura.
Atmosphere: 5
Food: 5
Service: 5
Gregory Boverson
The food and the service was outstanding. 4/25/24
Jack Young
The staff at the Telephone location are wonderful. If you are ordering at the counter, 5 stars for sure.The problem is with online orders and how Subway handles their ridiculous mistakes. If you want to place an online order, you go to the Subway website, and if location services is on, it will show you the closest store in large letters (see image). You click 'ORDER PICK UP', don't change location, and you should be fine, right? NO!!! If you log in after this step, even though you've chosen a location and started your order, it will change the store location without telling you. This is repeatable. It is not user error. It is one of the stupidest mistakes a company can make with an online order system, and they won't take responsibility or fix the problem.When I arrived to pick up my order at the store I thought I had ordered from, it was of course not there. I dug into the email confirmation and saw that my order had gone to another city - the last location I ordered from. I told the folks behind the counter, and they said "this happens all the time". I contacted Subway with my problem, and they responded but avoided answering my question about a refund (since I had to reorder and wait for the sandwich to be assembled). I responded to their response asking for the rest of my answer and got crickets. They are knowingly stealing my money.Subway's online team is either so incompetent, they can't make their system work as well as ALL the other online order systems out there (I tested some competitors' sites, and this doesn't happen elsewhere), or they are intentionally double-charging customers or charging customers who don't get their food. This is abusive, criminal behavior and needs to be corrected immediately.If you want to get lunch from Subway via on online order, I would strongly advise checking your order every time you click on something. Better yet, don't order from them online. Go into the store. Or if you can't wait, like many of us with limited lunch time, go to another restaurant where they actually make an effort NOT to steal your money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Tabitha Hernandez
Clean place, food was visibly fresh , go early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie, Sliced Avo Turkey Cali Club Footlong Pro Double Protein
Alicia Scott
Clean place, food was visibly fresh , go early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie, Sliced Avo Turkey Cali Club Footlong Pro Double Protein
Lea
Love it here 24 if it's the one on the avenue there awesome open 24/7 and they deliver all night. It's great!
Parking: Lots of parking Always!
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Duh it's on flat ground idk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Tuna, 1 Cookie, Spicy Italian, Tuna 6 Inch Regular Sub, All-American Club 6 Inch Regular Sub, All-American Club, Spicy Italian Chopped Salad Combo, Subway Club Footlong Pro Double Protein, Oven Roasted Turkey & Ham 6 Inch Regular Sub, Coca-Cola Classic, The Sliced Avo Mexicali 6 Inch Regular Sub, Sliced Avo Turkey Cali Club Footlong Pro Double Protein, The Boss Footlong Regular Sub, Steak & Cheese Melt 6 Inch Melt, The Boss, Sliced Avo Turkey Cali Club
Lea Cline
Love it here 24 if it's the one on the avenue there awesome open 24/7 and they deliver all night. It's great!
Parking: Lots of parking Always!
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Duh it's on flat ground idk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, 1 Cookie, Spicy Italian, Tuna 6 Inch Regular Sub, All-American Club 6 Inch Regular Sub, Spicy Italian Chopped Salad Combo, Subway Club Footlong Pro Double Protein, Oven Roasted Turkey & Ham 6 Inch Regular Sub, The Sliced Avo Mexicali 6 Inch Regular Sub, Sliced Avo Turkey Cali Club Footlong Pro Double Protein, The Boss Footlong Regular Sub, Steak & Cheese Melt 6 Inch Melt
The lady that works in the evening makes the bomb sandwiches. She is super nice, this place is clean and the toppings are fresh.
Atmosphere: 5
Food: 5
Service: 5
Taleia Mueller
Diana was so nice!!! This place is insanely clean. Huge difference from other subways in the area. Felt safe eating here in multiple ways. Definitely a huge difference. Love the food too!!
Atmosphere: 5
Food: 5
Service: 5
Kisha Hughes
Vegetarian options: Veggie delight....made how you would like
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie
Alexandra Luxton
Best sandwiches.
Vegetarian options: Very diverse.
Dietary restrictions: Totally comply if you have a dietary restriction.
I’m not complaining about the food we all know what we are paying for in regards to food quality when we go to a fast food establishment. This poor review is more so aimed towards a specific employee named J*#€ who took it upon himself to give me poor service, and create a poor atmosphere for whatever reason, despite my pleasant demeanor, there was a gal making me my food who was very nice and he came over and interrupted her from giving me lettuce, because apparently let us did not come on that item after I said, OK, I asked for a water cup being defined the way I am poured myself a little lemonade and that gave him the justification to tell me what he thought about me, and people like me well, I say boo to you, sir, when life gives you lemons make lemonade obviously there’s always two sides to every story but what happened to customer service? I mean it seems that every employee seems entitled to take out their frustrations on customers. I mean you can’t go out of your way and let me have a bite of lettuce if I’m already paying full price for an item and on top of that you’re gonna give me an attitude.
Atmosphere: 1
Food: 3
Service: 1
Excellent Subway, Service was wonderful.
Atmosphere: 5
Food: 5
Service: 5
The subway at this location really just sets the bar high. You can see by the picture they make the sandwiches pure bangers. Doesn’t matter which employee they just seem to do it right.
Atmosphere: 5
Food: 5
Service: 5
Very friendly staff and this location is always very clean. I also like that they're open late most days. I've eaten at this location several times and it's always a good experience. Best Subway location in Ventura.
Atmosphere: 5
Food: 5
Service: 5
The food and the service was outstanding. 4/25/24
The staff at the Telephone location are wonderful. If you are ordering at the counter, 5 stars for sure.The problem is with online orders and how Subway handles their ridiculous mistakes. If you want to place an online order, you go to the Subway website, and if location services is on, it will show you the closest store in large letters (see image). You click 'ORDER PICK UP', don't change location, and you should be fine, right? NO!!! If you log in after this step, even though you've chosen a location and started your order, it will change the store location without telling you. This is repeatable. It is not user error. It is one of the stupidest mistakes a company can make with an online order system, and they won't take responsibility or fix the problem.When I arrived to pick up my order at the store I thought I had ordered from, it was of course not there. I dug into the email confirmation and saw that my order had gone to another city - the last location I ordered from. I told the folks behind the counter, and they said "this happens all the time". I contacted Subway with my problem, and they responded but avoided answering my question about a refund (since I had to reorder and wait for the sandwich to be assembled). I responded to their response asking for the rest of my answer and got crickets. They are knowingly stealing my money.Subway's online team is either so incompetent, they can't make their system work as well as ALL the other online order systems out there (I tested some competitors' sites, and this doesn't happen elsewhere), or they are intentionally double-charging customers or charging customers who don't get their food. This is abusive, criminal behavior and needs to be corrected immediately.If you want to get lunch from Subway via on online order, I would strongly advise checking your order every time you click on something. Better yet, don't order from them online. Go into the store. Or if you can't wait, like many of us with limited lunch time, go to another restaurant where they actually make an effort NOT to steal your money.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Subway Club
Clean place, food was visibly fresh , go early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie, Sliced Avo Turkey Cali Club Footlong Pro Double Protein
Clean place, food was visibly fresh , go early!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie, Sliced Avo Turkey Cali Club Footlong Pro Double Protein
Love it here 24 if it's the one on the avenue there awesome open 24/7 and they deliver all night. It's great!
Parking: Lots of parking Always!
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Duh it's on flat ground idk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Tuna, 1 Cookie, Spicy Italian, Tuna 6 Inch Regular Sub, All-American Club 6 Inch Regular Sub, All-American Club, Spicy Italian Chopped Salad Combo, Subway Club Footlong Pro Double Protein, Oven Roasted Turkey & Ham 6 Inch Regular Sub, Coca-Cola Classic, The Sliced Avo Mexicali 6 Inch Regular Sub, Sliced Avo Turkey Cali Club Footlong Pro Double Protein, The Boss Footlong Regular Sub, Steak & Cheese Melt 6 Inch Melt, The Boss, Sliced Avo Turkey Cali Club
Love it here 24 if it's the one on the avenue there awesome open 24/7 and they deliver all night. It's great!
Parking: Lots of parking Always!
Kid-friendliness: They have a kids menu
Wheelchair accessibility: Duh it's on flat ground idk
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, 1 Cookie, Spicy Italian, Tuna 6 Inch Regular Sub, All-American Club 6 Inch Regular Sub, Spicy Italian Chopped Salad Combo, Subway Club Footlong Pro Double Protein, Oven Roasted Turkey & Ham 6 Inch Regular Sub, The Sliced Avo Mexicali 6 Inch Regular Sub, Sliced Avo Turkey Cali Club Footlong Pro Double Protein, The Boss Footlong Regular Sub, Steak & Cheese Melt 6 Inch Melt
Restaurantji Recommends
The lady that works in the evening makes the bomb sandwiches. She is super nice, this place is clean and the toppings are fresh.
Atmosphere: 5
Food: 5
Service: 5
Diana was so nice!!! This place is insanely clean. Huge difference from other subways in the area. Felt safe eating here in multiple ways. Definitely a huge difference. Love the food too!!
Atmosphere: 5
Food: 5
Service: 5
Vegetarian options: Veggie delight....made how you would like
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Cookie
Best sandwiches.
Vegetarian options: Very diverse.
Dietary restrictions: Totally comply if you have a dietary restriction.
Parking: Big open spaces
Wheelchair accessibility: Wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Great foods the best
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