Unfortunately this location don’t have more available options on ice cream not sugar add. And the only two flavors the lady on the store told me they don’t can serve one because is to hard take the scoop. And the second option is not my favorite. Hopefully they can offer more options for the people don’t can eat sugar. And provide best service
Jeanette Groves
Excellent. Got my favorite ice cteam: Black Walnut
Ilene G.
Baskin-Robbins on walnut and demaree is disgusting. Went there today and will never go back. First, the lady employee did not wash her hands after touching money to serve my ice cream. Second, she couldn't understand my simple request, she broke my waffle cone will trying to serve ice cream in a waffle cone that was already flipped over in a cup. It's simple, put the ice cream in the cone first and then flip it over in a cup. Third, the MAIN REASON I will never go back, I saw a LIVE roach crawling on the counter. So I said there's a roach on your counter. The lady employee tried to flick it off with her finger nail!! Surprisingly she washed her hands after that while a second employee got a paper towel and smushed it. I said that's effing disgusting. Should have just walked out but I didn't. Not once were they surprised. Not once did they apologized. They had the nerve to still charge full price. I threw out my ice cream because I was thoroughly disgusted! The owner should invest in pest control, because you have a problem.
Veronica
Good cakes but prices are insane and the worst part is not only the prices, that sizes of the cake are insane too. Not worth it if you are making a party with 16 to 24 people believe me the cake 8x12 wont be enough for the number of people. Too price like $60 and if you want to at a picture to the cake is $11 dollars more. Too much.
Yesenia Reyes
I love how the cake decorators do an amazing job!! Employees are friendly and good customer service.
Robert Barreras
Great experience with the fam, the guy Daniel always helpful and patience with the kids for sure be back next weekend
Robert B.
Went in with family today had a great experience scoops a big expensive now but the guy helping me was very generous and great customer service need more workers like him that's why I'll give them 5 stars
Nancy D.
So disappointed! Ordered a birthday cake by phone for my dad's 90th birthday on New Years Day. Asked if they had a New Years cake that we could make and add birthday wishes. Was told they didn't. Then I asked if they could make something festive. The girl said yes and asked if I wanted any carmel drizzle since it was pralines and cream ice cream. I said yes. Went to pick it up and when they showed me the cake, I nearly cried. It was awful. No where on the ticket did the girl write festive, only carmel drizzle. It looked like a Thanksgiving cake they had taken from the freezer and had a 10 year old write on it. The worker called the manager and she told them to just give me the cake. I took it because I needed it that evening and was told their decorator had car trouble and couldn't come in. Such an embarrassment to put in front of the guests. It did taste good, but I really couldn't enjoy it because of how it looked to guests.
Cynthia Covis
The ice cream is really good but the employees are rude ??♀️
Joan Stewart
Found out this Baskin Robbins charges more than any other baskin robbins because it's under new ownership. Just an FYI during these tough times. I'll be taking my business to Goshen where it's the price I'm familiar with.
Small scoops every time. Never again. Mooney or Goshen ave baskins from now on.
Kim T.
My husband is very loyal to his Baskin Robbins but they've gone down hill in recent months. For $3 a scoop! We would expect to get more then a measly tiny scoop. This has been ongoing for awhile now. Start training your employees to scoop consist scoops. That's ALOT of money for little product. How they stay open is beyond me.
John D
Jusy went to get an ice cream with the kids sign said open and the doors were open sign said closes at 10 it was 9:40 and wer were told sorry we are closed. All ice cream was still out. Going to yogurt land since they actually want to serve customers
Rob Garcla
Two kids r usually at your mercy and I swear at this location above and beyond casual.. yeah. wayz peace be with you and your loved ones
Unfortunately this location don’t have more available options on ice cream not sugar add. And the only two flavors the lady on the store told me they don’t can serve one because is to hard take the scoop. And the second option is not my favorite. Hopefully they can offer more options for the people don’t can eat sugar. And provide best service
Excellent. Got my favorite ice cteam: Black Walnut
Baskin-Robbins on walnut and demaree is disgusting. Went there today and will never go back. First, the lady employee did not wash her hands after touching money to serve my ice cream. Second, she couldn't understand my simple request, she broke my waffle cone will trying to serve ice cream in a waffle cone that was already flipped over in a cup. It's simple, put the ice cream in the cone first and then flip it over in a cup. Third, the MAIN REASON I will never go back, I saw a LIVE roach crawling on the counter. So I said there's a roach on your counter. The lady employee tried to flick it off with her finger nail!! Surprisingly she washed her hands after that while a second employee got a paper towel and smushed it. I said that's effing disgusting. Should have just walked out but I didn't. Not once were they surprised. Not once did they apologized. They had the nerve to still charge full price. I threw out my ice cream because I was thoroughly disgusted! The owner should invest in pest control, because you have a problem.
Good cakes but prices are insane and the worst part is not only the prices, that sizes of the cake are insane too. Not worth it if you are making a party with 16 to 24 people believe me the cake 8x12 wont be enough for the number of people. Too price like $60 and if you want to at a picture to the cake is $11 dollars more. Too much.
I love how the cake decorators do an amazing job!! Employees are friendly and good customer service.
Great experience with the fam, the guy Daniel always helpful and patience with the kids for sure be back next weekend
Went in with family today had a great experience scoops a big expensive now but the guy helping me was very generous and great customer service need more workers like him that's why I'll give them 5 stars
So disappointed! Ordered a birthday cake by phone for my dad's 90th birthday on New Years Day. Asked if they had a New Years cake that we could make and add birthday wishes. Was told they didn't. Then I asked if they could make something festive. The girl said yes and asked if I wanted any carmel drizzle since it was pralines and cream ice cream. I said yes. Went to pick it up and when they showed me the cake, I nearly cried. It was awful. No where on the ticket did the girl write festive, only carmel drizzle. It looked like a Thanksgiving cake they had taken from the freezer and had a 10 year old write on it. The worker called the manager and she told them to just give me the cake. I took it because I needed it that evening and was told their decorator had car trouble and couldn't come in. Such an embarrassment to put in front of the guests. It did taste good, but I really couldn't enjoy it because of how it looked to guests.
The ice cream is really good but the employees are rude ??♀️
Found out this Baskin Robbins charges more than any other baskin robbins because it's under new ownership. Just an FYI during these tough times. I'll be taking my business to Goshen where it's the price I'm familiar with.
Restaurantji Recommends
Standard Baskin Robbins. Good customer service.
Small scoops every time. Never again. Mooney or Goshen ave baskins from now on.
My husband is very loyal to his Baskin Robbins but they've gone down hill in recent months. For $3 a scoop! We would expect to get more then a measly tiny scoop. This has been ongoing for awhile now. Start training your employees to scoop consist scoops. That's ALOT of money for little product. How they stay open is beyond me.
Jusy went to get an ice cream with the kids sign said open and the doors were open sign said closes at 10 it was 9:40 and wer were told sorry we are closed. All ice cream was still out. Going to yogurt land since they actually want to serve customers
Two kids r usually at your mercy and I swear at this location above and beyond casual.. yeah. wayz peace be with you and your loved ones