This was my first time visiting this establishment. I really had my heart set on donuts and coffee this wonderful Saturday morning. I walked in and was greeted by a lady who asked if she could help. I asked for a cinnamon roll and turned to my daughter to ask what she wanted. The server slammed my cinnamon roll down into the counter and made us feel like we were taking to much of her time. On top of it all the donuts didn't taste fresh and were hard.
Atmosphere: 1
Food: 1
Service: 1
Martin King
Very nice fresh doughnuts, polite pleasant staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Michelle Sierra
Bought a cereal donut and was charged more than any other donut on the menu!!! I asked where it states the cost and the lady shrugged and said that was we always charge and walked away. She was rude and I don’t appreciate being charged whatever they feel like charging when they want. I’ll never go there again. Watch your wallet!!!!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Doughnut
Juan Antonio Diaz Hernandez
Wonderful place
Jonelle Murphy
Been going here since we moved to the area 3 years ago. Love their donuts! Best around! HOWEVER, their prices have been going up, which I understand to an extent but $14 for 6 donuts is a bit crazy to me. And now donuts with regular sprinkles (not the super fancy donuts) are now considered "specialty" donuts and cost more. ALSO, their hours posted are not correct. They state they open at 5:30 AM and my husband has attempted to get donuts before he goes to work on multiple occasions for them just to be closed still...
Edna Corral
I felt like I having a apple critter ,so I seen the donut factory on Demaree and Riggins in Visalia California. I ordered a apple critter and the lady asked me if I wanted blueberry or apple and I told her apple, I also ordered a cream cheese croissant and I ordered some coffee and I wasn’t done yet so I was trying to fix my coffee and customers came in and she said can you play now ,which I thought was very rude, because I was not done. So as I was scamming through my cards to find the one I was going to pay with, the young girl started to. Tap on the counter. I thought that was rude as well. Then My sister and I Proceeded to go to our car and eat our donuts and drink my coffee, then my sisters cream cheese and croissant had no cream cheese in it so she went back in there to tell the Young girl who looked so sweet and kind, She told my sister there was cream cheese in there and you can plainly see there was none . needless to say she did not exchange it or even add any more cream cheese. So I’m ready to eat my Apple critter and it’s blueberry so for her being so rude to my sister I had to go in there and waited until all the store was empty so that I didn’t make her look bad in front of her customers and I told her that I ordered an apple critter and she argued with me saying, that I said blue Barry, then she said I’ll just give you another apple critter. I told her I wasn’t there to exchange it I just wanted to let her know that she should make sure there was Cream cheese in her croissant she got pushed out of shape I said wait a minute I’m the customer, this is not good customer service skills. I proceeded to tell her that I was 62 years old and worked many customer services job and if anybody ever talk to a customer the way she was treating me, she would’ve been fired!!!! I think this generation should be taught customer service skills I hope you don’t have this kind of experience if you ever go there,Maybe she was never was taught Customer service, because it’s just about the money.
Yerie Han
The service was outstanding...I really liked the owner... she was really nice...
Luis A. Carrillo
The best donuts ? and the cleanest, organized place in Visalia no doubt ⭐️⭐️⭐️⭐️⭐️
Dyshay Smagacz
Everything was delicious ! Got 2 donuts and a sandwhich. Donuts aren't over powering with sweetness like at Dunkin. This would be my go to place to get some donuts.
Everything was delicious ! Got 2 donuts and a sandwhich. Donuts aren't over powering with sweetness like at Dunkin. This would be my go to place to get some donuts.
Steve B.
Donut Factory no longer honors the 15% checkin Discount that they still promote On their website. They no longer have the coffee flavored creamers. Which was a nice treat.
Rasi Rasi
They open too late. 2x's I've shown up at 6am to get donuts and they've been closed. It's a bummer since they are one of the only donut shops on the north side of town.
Jenn R.
Definitely under new management I only came because my coworker raves about a breakfast sandwich she had yesterday and a blueberry fritter. I walked in to a lady who was not happy to be at work asked her the breakfast sandwich she proceeded to tell me they don't make any only have ham and cheese croissants ok? I moved on asked for the blueberry fritter she said they don't make those I either walked into the wrong donut shop or she was just not trying to sell any donuts or breakfast today.... Disappointed for sure
This was my first time visiting this establishment. I really had my heart set on donuts and coffee this wonderful Saturday morning. I walked in and was greeted by a lady who asked if she could help. I asked for a cinnamon roll and turned to my daughter to ask what she wanted. The server slammed my cinnamon roll down into the counter and made us feel like we were taking to much of her time. On top of it all the donuts didn't taste fresh and were hard.
Atmosphere: 1
Food: 1
Service: 1
Very nice fresh doughnuts, polite pleasant staff.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut
Bought a cereal donut and was charged more than any other donut on the menu!!! I asked where it states the cost and the lady shrugged and said that was we always charge and walked away. She was rude and I don’t appreciate being charged whatever they feel like charging when they want. I’ll never go there again. Watch your wallet!!!!
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Doughnut
Wonderful place
Been going here since we moved to the area 3 years ago. Love their donuts! Best around! HOWEVER, their prices have been going up, which I understand to an extent but $14 for 6 donuts is a bit crazy to me. And now donuts with regular sprinkles (not the super fancy donuts) are now considered "specialty" donuts and cost more. ALSO, their hours posted are not correct. They state they open at 5:30 AM and my husband has attempted to get donuts before he goes to work on multiple occasions for them just to be closed still...
I felt like I having a apple critter ,so I seen the donut factory on Demaree and Riggins in Visalia California. I ordered a apple critter and the lady asked me if I wanted blueberry or apple and I told her apple, I also ordered a cream cheese croissant and I ordered some coffee and I wasn’t done yet so I was trying to fix my coffee and customers came in and she said can you play now ,which I thought was very rude, because I was not done. So as I was scamming through my cards to find the one I was going to pay with, the young girl started to. Tap on the counter. I thought that was rude as well. Then My sister and I Proceeded to go to our car and eat our donuts and drink my coffee, then my sisters cream cheese and croissant had no cream cheese in it so she went back in there to tell the Young girl who looked so sweet and kind, She told my sister there was cream cheese in there and you can plainly see there was none . needless to say she did not exchange it or even add any more cream cheese. So I’m ready to eat my Apple critter and it’s blueberry so for her being so rude to my sister I had to go in there and waited until all the store was empty so that I didn’t make her look bad in front of her customers and I told her that I ordered an apple critter and she argued with me saying, that I said blue Barry, then she said I’ll just give you another apple critter. I told her I wasn’t there to exchange it I just wanted to let her know that she should make sure there was Cream cheese in her croissant she got pushed out of shape I said wait a minute I’m the customer, this is not good customer service skills. I proceeded to tell her that I was 62 years old and worked many customer services job and if anybody ever talk to a customer the way she was treating me, she would’ve been fired!!!! I think this generation should be taught customer service skills I hope you don’t have this kind of experience if you ever go there,Maybe she was never was taught Customer service, because it’s just about the money.
The service was outstanding...I really liked the owner... she was really nice...
The best donuts ? and the cleanest, organized place in Visalia no doubt ⭐️⭐️⭐️⭐️⭐️
Everything was delicious ! Got 2 donuts and a sandwhich. Donuts aren't over powering with sweetness like at Dunkin. This would be my go to place to get some donuts.
Great donuts and service
Restaurantji Recommends
Everything was delicious ! Got 2 donuts and a sandwhich. Donuts aren't over powering with sweetness like at Dunkin. This would be my go to place to get some donuts.
Donut Factory no longer honors the 15% checkin Discount that they still promote On their website. They no longer have the coffee flavored creamers. Which was a nice treat.
They open too late. 2x's I've shown up at 6am to get donuts and they've been closed. It's a bummer since they are one of the only donut shops on the north side of town.
Definitely under new management I only came because my coworker raves about a breakfast sandwich she had yesterday and a blueberry fritter. I walked in to a lady who was not happy to be at work asked her the breakfast sandwich she proceeded to tell me they don't make any only have ham and cheese croissants ok? I moved on asked for the blueberry fritter she said they don't make those I either walked into the wrong donut shop or she was just not trying to sell any donuts or breakfast today.... Disappointed for sure
Great doughnuts ? and friendly service.