Jannette is awesome she took care of our order for us with amazing customer service and the food was ?
Atmosphere: 5
Food: 5
Service: 5
Valerie Werner
I went to eat lunch with my family for the first time and it was horrible!!! After I placed 3 orders they told me they were out of chicken and it was a 20 minute wait. Then when I did place my order and received my food it was the wrong order. The chips were dry. They didn't give me any salsa that I asked for. Our food was cold and bland. My grandaughter and grandson did not eat there food because it was cold and not appealing. Thank goodness they didn't because My whole family got sick that night. They kept getting everyone's order wrong. 3 people brought there food back. A man brought back his burrito and the girl gave him another one but after he stepped a way the girl put it back in the warmer. I'll never return. I do not recommend!!! Very Dissapointed.
erick lopez
Lazy workers, never get your order right and the manager acts ghetto
Atmosphere: 2
Food: 1
Service: 1
Efrain Benitez
This Vien bad the service does not have much food
Atmosphere: 1
Food: 2
Service: 1
Roberto Palomo
Chicken was burnt.. I ordered a double chicken avocado bull and I don't know if this particular location is trying to save profits it was 8:30 in the evening or what but I would have to say this is my first terrible experience at el pollo loco
Food: 1
Jose Benavides
Friendly service, minimal wait, and the food was delicious! ? I recommend the chipotle chicken burrito ?
Atmosphere: 5
Food: 5
Service: 5
2m5 1
A very nice set of quesadillas for lunch today from here.
Atmosphere: 5
Food: 5
Service: 5
Alex Flores
Highly recommend to new customers.
Atmosphere: 5
Food: 5
Service: 5
Chris Murillo
This is what's my first time dining in in this location of El Pollo loco definitely recommend this location I love the chicken way better than the other location that got here in Visalia I give it a 5 out of 5 rating
- I arrived at this place on a Sunday around 5:00 p.m. and it was very calm. There were only 2 diners.
-I ordered leg and thigh pieces, pot beans, coleslaw, and steamed broccoli.
- As for the taste of the food, I will tell you that the chicken was juicy and the beans had a good flavor, I didn't like the coleslaw, the broccoli and the tortillas.
- It's a family place.
- Suitable for children.
- They have wifi, however, the signal is very low.
- There are indoor and outdoor tables with umbrellas.
- Some credit and debit cards are accepted as an additional payment method to cash.
- If you have reduced mobility and/or are in a wheelchair, I tell you that access and mobility within the place is of medium difficulty.
Customer service is horrible place was empty at the moment but the seem annoyed I got the wrong side I asked if I could switch it out and the refused side had not been touched
Service: 1
Dulce Rico
The staff working here are extremely rude if you don’t like to work in customer service get another job
Service: 1
Erick Ave
Cilantro sauce alone is worth the trip.
Atmosphere: 5
Food: 5
Service: 5
HS 007
The menu has changed , no more black beans ,their chicken is not marinated the same . Won't be back for a long long time
Atmosphere: 3
Food: 3
Service: 4
Miss Ara
this pollo loco location is so good!!! i love the friendly staff and the girl that makes my bowls in the morning is amazing!!! will be coming back for more ♥︎
Vegetarian options: the side options are vegetarian except the mashed potatoes because of the gravy and the burritos you can ask for it without meat
Jannette is awesome she took care of our order for us with amazing customer service and the food was ?
Atmosphere: 5
Food: 5
Service: 5
I went to eat lunch with my family for the first time and it was horrible!!! After I placed 3 orders they told me they were out of chicken and it was a 20 minute wait. Then when I did place my order and received my food it was the wrong order. The chips were dry. They didn't give me any salsa that I asked for. Our food was cold and bland. My grandaughter and grandson did not eat there food because it was cold and not appealing. Thank goodness they didn't because My whole family got sick that night. They kept getting everyone's order wrong. 3 people brought there food back. A man brought back his burrito and the girl gave him another one but after he stepped a
way the girl put it back in the warmer. I'll never return. I do not recommend!!! Very Dissapointed.
Lazy workers, never get your order right and the manager acts ghetto
Atmosphere: 2
Food: 1
Service: 1
This Vien bad the service does not have much food
Atmosphere: 1
Food: 2
Service: 1
Chicken was burnt.. I ordered a double chicken avocado bull and I don't know if this particular location is trying to save profits it was 8:30 in the evening or what but I would have to say this is my first terrible experience at el pollo loco
Food: 1
Friendly service, minimal wait, and the food was delicious! ? I recommend the chipotle chicken burrito ?
Atmosphere: 5
Food: 5
Service: 5
A very nice set of quesadillas for lunch today from here.
Atmosphere: 5
Food: 5
Service: 5
Highly recommend to new customers.
Atmosphere: 5
Food: 5
Service: 5
This is what's my first time dining in in this location of El Pollo loco definitely recommend this location I love the chicken way better than the other location that got here in Visalia I give it a 5 out of 5 rating
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pico De Gallo Medium, Avocado Salsa Hot, Pinto Beans, Whole Chicken
- I arrived at this place on a Sunday around 5:00 p.m. and it was very calm. There were only 2 diners.
-I ordered leg and thigh pieces, pot beans, coleslaw, and steamed broccoli.
- As for the taste of the food, I will tell you that the chicken was juicy and the beans had a good flavor, I didn't like the coleslaw, the broccoli and the tortillas.
- It's a family place.
- Suitable for children.
- They have wifi, however, the signal is very low.
- There are indoor and outdoor tables with umbrellas.
- Some credit and debit cards are accepted as an additional payment method to cash.
- If you have reduced mobility and/or are in a wheelchair, I tell you that access and mobility within the place is of medium difficulty.
- The place lacked cleanliness in the table area.
- The attention was good.
- The service was fast.
- Parking is large and free.
Atmosphere: 2
Food: 2
Service: 3
Restaurantji Recommends
Customer service is horrible place was empty at the moment but the seem annoyed I got the wrong side I asked if I could switch it out and the refused side had not been touched
Service: 1
The staff working here are extremely rude if you don’t like to work in customer service get another job
Service: 1
Cilantro sauce alone is worth the trip.
Atmosphere: 5
Food: 5
Service: 5
The menu has changed , no more black beans ,their chicken is not marinated the same . Won't be back for a long long time
Atmosphere: 3
Food: 3
Service: 4
this pollo loco location is so good!!! i love the friendly staff and the girl that makes my bowls in the morning is amazing!!! will be coming back for more ♥︎
Vegetarian options: the side options are vegetarian except the mashed potatoes because of the gravy and the burritos you can ask for it without meat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Avocado Salad, Original Pollo Bowl, Chips, Macaroni & Cheese, Double Chicken Tostada Salad, Pinto Beans
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