Mountain Mike's Pizza

Bruh I was gonna leave a review to warn people about coming here and turns out there's a bunch of one star reviews about this place too!! 🤦‍♀️ me, my mom and siblings used to go here all the time but never again! Recently we went here and as we were eating I noticed a shiny black spot on the pizza that was reflecting from the light and commented about it to my mom, she slowly pulls it out and it's a huge fat roach that was embedded in the cheese. Felt chills in my whole body. So disgusting, we went up to tell the guy about it and he immediately tried to gaslight us and say that there was no proof that it was in the pizza because my mom pulled it out before he could see, ??? Who would lie about that??? 😭 Then one of the guys from the back takes a picture of it and the manager comes in and she says that we can't get a refund because the money is already in the register. Girl what?? I don't know if that's true or not but we left without a refund. I'm so sick to my stomach, to this day I don't even eat pizza at restaurants anymore because of this place. I already filed a report to the health inspection but I'm not sure if they ever came to check it out. The management of this place I think is all family so maybe they all probably lied or something but yeah, eat at any other Mountain Mike's but this place. 🫠

If I could give this place a zero stars I would. This place went downhill. Empty napkins at all of the dispensers and our whole soccer team and parents had to use paper towels from the restroom, no lids for the cups. Employee said they were all out. No more salad. Tables were dirty. The women's restroom was out of service and the men's was filthy. No excuse for this. Now ownership will give a generic reply of apology but that won't cut it. They need to sell this business to someone who knows how to run it.

Not going back to this place anymore. The price for a large pizza was $25.00 plus tax. Came out to be $28.00. The pepperoni was burned. Definitely not worth the price. If you can avoid going here, probably a good idea.

We just left from the buffet. As soon as we walked in, the building was ice cold. We stood at the register for a long time and nobody ever came to help us. We had to yell loud to get someone to help us. We ordered the buffet. There was 2 dry old pizzas sitting. Ww asked if they were bringing any other pizzas out, and we were told no. We asked again a little later if we could atleast get a fresh pepperoni pizza to the buffet. And we again were told no. The salad bar also was very old. The salad was brown. We just drank a soda and left. There was three of us. We pretty much lost our money. What happened to this location. The old owners used to always do a great job. These new owners ruined this place.

Horrible customer service. I know pizzas are greasy but damn we had to place a plastic bag under the pizza box of how oily it was. Plus they got my order all wrong and had to wait another 30 minutes. Do not recommend this place at all!

The pizza was really good. That being said everything else was terrible.
Nobody there when we got there yet tables were dirty, salad bar was bare, and workers were sitting around on their phones.
I love mountain mikes pizza, one of my favorites, but this location is very bad. I will not be returning to this location again, i would rather drive a little bit farther to another location.

Not worth the 1☆
Very dirty and underwhelming.
Cashier was sitting down as we came in didn't greet us. Only one clean table and dirty floor. Empty salad bar. Cashier messed up coupon order. Rang their bell for Very slow customer service. Drink machine needed refills on drinks. Also inappropriate music when children were present.

best place the manager mk was so calm when a supposedly drunk girl wwww being crazy to her 10/10 pizza place

I LOVE the pizza, it never disappoints but the only reason I'm not giving it 5 stars is due to the wait times. 1st time I ordered a pizza for delivery and in the app it said 45 minutes it actually took 1 hr 15min. They apologized and even gave us a free pizza. Fine. 2nd time around today ordered on app for pickup to avoid the last issue and it said 10 minutes, i even got a confirmation thinking it would be a better experience....WRONG! I'm writing this in the parking lot as I wait, it's been over 30 minutes. NOT OK, DO BETTER
I'm editing my post because the WORST IS YET TO COME...I get home and my pizza is not even cooked through...it's raw at the center and the cheese isn't even fully melted😠

Atmosphere: 3

Food: 5

Service: 2

Been there for lunch buffet. Only cheese bread. I tried using my coupon and they denied it. They said they don’t do that. Pizza cold. They have headphones on while I’m there ordering too.

Atmosphere: 1

Food: 1

Service: 1

Owner is rude and dishonest. They do not stick to their own policies and discounts. Bad customer service. I would rethink before going to this location.

Atmosphere: 1

Food: 1

Service: 1

Placed an order with an estimated delivery of 4:52pm and it got pushed out to 5:49pm almost an hour later than the estimated delivery. I understand it's an estimate but that is a large difference.

Service: 1

Always good food. The games could use an upgrade. But we always have a good time here.

Dietary restrictions: Offer gluten free pizza

Kid-friendliness: Yes. Has games for kids

Wheelchair accessibility: Yes

Atmosphere: 4

Food: 4

Service: 3

Recommended dishes: Mozzarella Sticks, Hawaiian Pizza, Chicken Wings

Just as good as when I was a kid !

Atmosphere: 5

Food: 5

Service: 5

customer services is very slow and staff is very lazy and waiting time one hour and onwer check camera every time

Atmosphere: 1

Food: 1

Service: 1