absolutely horrible service, told them i’d pay for whatever i needed to to get my dogs pup cups in tall size cups because they are both 80 lbs and the only reason i came to starbucks was for them and they told me they “couldn’t do it” even the manager said that. i have been purchasing larger pup cups for my dogs for almost five years, this is the first starbucks that wouldn’t do it. have probably been to 30 locations and have always accommodated my dogs. HORRIBLE HORRIBLE CUSTOMER SERVICE!!! disgusting way to start my dogs bday fr. BOOOOOOOO
Darrell Hart
Helpful baristas,
Atmosphere: 5
Food: 5
Service: 5
Tyson Kilbreath
Friendly staff, quick service, good indoor and outdoor seating
Atmosphere: 5
Food: 5
Service: 5
Anon Xmdz
Pay to use restroom is crazy
Atmosphere: 1
Food: 1
Service: 1
shredshredder
Great tasting drinks.
Atmosphere: 5
Service: 5
Aaliyah swafford
Second time coming here and not sure if they have new management but worst experience both times. The worker named Micheal is VERY rude and the girl worker at window rolled her eyes multiple times and acted like my question was bothering her.
Atmosphere: 1
Food: 1
Service: 1
Tommy Davis
my work is near there and i often come here with dragon fruit juice with oat milk and brown sugar, but today when i came, a male employee said they don't have this drink with an attitude of laughing like they never knew about this drink, i'm really disappointed in starbucks here, other starbucks locations are not like that, that male employee has earrings on both ears
Service: 1
Monique Ogeda
I been a regular here for some time now and I've never been disappointed. Nothing but great experiences here every time. Great customer service as well.
Atmosphere: 5
Food: 5
Service: 5
Michele T
Showed up at 7:49 pm on a Wednesday. Sign off, chairs up on table. Both Google and the Starbucks website said they were open until 9 pm. I guess not.
cecilia Loza
My gosh lately I have only had bad experiences with this location, no other location I’ve ever been to has rude employees like this one. I’ve had 2 bad experiences so I stopped going to this location and started going out of my way to go to a further one. Today I went to this one to pick up and the male worker gave me the nastiest/weirdest look when I smiled and said thank you after grabbing my cup. Is there something wrong with me?? Do I look weird or something?? I don’t like having to question myself like that when I really did nothing wrong… ruins my mood everytime I go in there 😭 my fiancé has even had a rude employee take his order the only time he has gone for me.
No ice in my drink when I got there, along with leaving a big gap from the lid to its contents. Seems like a problem at this Starbucks, as the other one on Mooney doesn’t have this issue
First time here, I admit, it was better than I thought.
Parking: Got right to it
Wheelchair accessibility: It was easy except for the front doors. It’s hard to open when you’re on a scooter.
Atmosphere: 5
Food: 5
Service: 5
Haylee Maxwell
I recently had an unsatisfactory experience at my local Starbucks. When placing my order, "Hello, can I get an oatmilk brown sugar shaken espresso decaf? Can I also get that with some sugar-free vanilla?", the barista interrupted me with, "Um, can you like give us all the changes at the beginning so we don’t start making your drink and have to remake it?" Meanwhile, my order hadn’t even populated on the screen yet? How are they making my drink, when I haven’t even verified on the screen that I’m okay with it?
As a customer, I found this response both inappropriate and unprofessional. It is not the customer's responsibility to adapt to the barista's preferences for order taking, especially when the order had not yet appeared on the screen for verification. The barista's premature and condescending attitude was entirely uncalled for.
This experience was exceedingly frustrating, and I expect a higher standard of customer service from Starbucks. Proper training in customer interaction and professionalism is essential.
Atmosphere: 2
Food: 4
Service: 1
Bailey Ward
There are two extremely rude girls workinf at around 515 ish that were whispering makes joke and dirty looks which I assume were towards me since no one else was there me and my friend were there about 10 minutes waiting for a damn cake pop which one of the girls dropped into a bag and handed to me with an enormous attitude these girls need an attitude adjustment and a new job.
absolutely horrible service, told them i’d pay for whatever i needed to to get my dogs pup cups in tall size cups because they are both 80 lbs and the only reason i came to starbucks was for them and they told me they “couldn’t do it” even the manager said that. i have been purchasing larger pup cups for my dogs for almost five years, this is the first starbucks that wouldn’t do it. have probably been to 30 locations and have always accommodated my dogs. HORRIBLE HORRIBLE CUSTOMER SERVICE!!! disgusting way to start my dogs bday fr. BOOOOOOOO
Helpful baristas,
Atmosphere: 5
Food: 5
Service: 5
Friendly staff, quick service, good indoor and outdoor seating
Atmosphere: 5
Food: 5
Service: 5
Pay to use restroom is crazy
Atmosphere: 1
Food: 1
Service: 1
Great tasting drinks.
Atmosphere: 5
Service: 5
Second time coming here and not sure if they have new management but worst experience both times. The worker named Micheal is VERY rude and the girl worker at window rolled her eyes multiple times and acted like my question was bothering her.
Atmosphere: 1
Food: 1
Service: 1
my work is near there and i often come here with dragon fruit juice with oat milk and brown sugar, but today when i came, a male employee said they don't have this drink with an attitude of laughing like they never knew about this drink, i'm really disappointed in starbucks here, other starbucks locations are not like that, that male employee has earrings on both ears
Service: 1
I been a regular here for some time now and I've never been disappointed. Nothing but great experiences here every time. Great customer service as well.
Atmosphere: 5
Food: 5
Service: 5
Showed up at 7:49 pm on a Wednesday. Sign off, chairs up on table. Both Google and the Starbucks website said they were open until 9 pm. I guess not.
My gosh lately I have only had bad experiences with this location, no other location I’ve ever been to has rude employees like this one. I’ve had 2 bad experiences so I stopped going to this location and started going out of my way to go to a further one. Today I went to this one to pick up and the male worker gave me the nastiest/weirdest look when I smiled and said thank you after grabbing my cup. Is there something wrong with me?? Do I look weird or something?? I don’t like having to question myself like that when I really did nothing wrong… ruins my mood everytime I go in there 😭 my fiancé has even had a rude employee take his order the only time he has gone for me.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
No ice in my drink when I got there, along with leaving a big gap from the lid to its contents. Seems like a problem at this Starbucks, as the other one on Mooney doesn’t have this issue
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Iced Nondairy Salted Caramel Cookie Matcha
First time here, I admit, it was better than I thought.
Parking: Got right to it
Wheelchair accessibility: It was easy except for the front doors. It’s hard to open when you’re on a scooter.
Atmosphere: 5
Food: 5
Service: 5
I recently had an unsatisfactory experience at my local Starbucks. When placing my order, "Hello, can I get an oatmilk brown sugar shaken espresso decaf? Can I also get that with some sugar-free vanilla?", the barista interrupted me with, "Um, can you like give us all the changes at the beginning so we don’t start making your drink and have to remake it?" Meanwhile, my order hadn’t even populated on the screen yet? How are they making my drink, when I haven’t even verified on the screen that I’m okay with it?
As a customer, I found this response both inappropriate and unprofessional. It is not the customer's responsibility to adapt to the barista's preferences for order taking, especially when the order had not yet appeared on the screen for verification. The barista's premature and condescending attitude was entirely uncalled for.
This experience was exceedingly frustrating, and I expect a higher standard of customer service from Starbucks. Proper training in customer interaction and professionalism is essential.
Atmosphere: 2
Food: 4
Service: 1
There are two extremely rude girls workinf at around 515 ish that were whispering makes joke and dirty looks which I assume were towards me since no one else was there me and my friend were there about 10 minutes waiting for a damn cake pop which one of the girls dropped into a bag and handed to me with an enormous attitude these girls need an attitude adjustment and a new job.
Atmosphere: 1
Food: 2
Service: 1
One of my favorite place to take my son
Atmosphere: 5
Food: 5
Service: 5
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