Subway
5430 W Cypress Ave, Visalia
(559) 713-1202
Recent Reviews
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Employees unprofessional and rude, ordered pick up and both sandwiches were not toasted, wanted me to drive all the way back, previous order was extra meat and there was no extra meat, however was charged for extra meat on 2 sandwiched!
Food: 1
Service: 1
I cycle across the country. Subway is one of my safest’s options so Im in one often. I promise, this one is the best Subway I’ve ever been to.
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service, extremely inconsistent on the way they make their subs. The bread is always always hard. Management doesn't care if your order is wrong or if the quality is bad. They do nothing. They refuse to make it right or replace it. Extremely unprofessional and absent of any customer service or problem resolution skills. Take your money elsewhere and patronize a different business. These people will gladly take your money but won't fix an issue when their workers screw up or the quality is bad. The same people own the one by the Walmart Grocery store. Don't buy from them either. Theyre the same franchise owner.
Atmosphere: 1
Food: 1
Service: 1
Love the daily specials
Atmosphere: 5
Food: 5
Service: 5
Very fast, very fresh and very good. Great atmosphere and plenty of places to sit to eat.
Atmosphere: 5
Food: 5
Service: 5
Ask for your receipt here! The cashier was fraudulently charging for extras on the sandwiches. She did it to me and the person ahead of me. Luckily I asked for my receipt and saw the charge. Her excuse was “I thought I saw extra cheese” How? She didn’t even make it and it was wrapped when she received it. I would chalk it up to a mistake if I didn’t know that she did the same thing to the person ahead of me. She made it seem like a chore to refund me and recharge the correct total so she offered a cookie instead. I just took the cookie because I didn’t trust her not to charge me twice instead of refunding. Disappointing.
Service: 1
Rude employees. Give dirty looks. Unfriendly. Customer servic, and atmosphere horrible.
Atmosphere: 1
Food: 2
Service: 1
Staff here is very helpful. Service is awesome. Thank you.
Atmosphere: 5
Food: 5
Service: 5
asked for light lettuce & got heavy lettuce, asked for extra onion & barely got any, & lastly i didn’t even ask for cucumbers & they were given to me. even after removing the cucumbers i could taste them still on the sandwich. doesn’t follow instructions
Atmosphere: 1
Food: 1
Service: 1
Food is good I just don’t appreciate who I got attended by. The lady was in a bad mood and did not talk much (like at all) she stated there being a $2 fee on bacon and pepperoni… After walking to the restroom she charged my daughter $25 when we originally had a coupon of 2 for $17 and when I got back she tells me she couldn’t return it. Money isn’t the issue, simple not having the proper service to tell customers what the coupon is good for is the problem. Especially when I presented the coupon before even ordering unbelievable!
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Sandwich
Restaurantji Recommends
Did not like that the veggie additions (peppers, spinach, tomatoes, etc) were limited to three "on the side" so I had to order the others on the sandwich itself. I like to place them myself to control the amounts.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich, The Ultimate B M T
Awesome ? ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Great attitude from the work and great food
Atmosphere: 5
Food: 5
Service: 5
I was having a terrible day at work and came here after. The staff is incredibly nice, and it was spotless in the lobby. Excellent location, they made my day way better!
Thank you Raven!! My experience at this Subway location was an absolute 5 star. Raven was very friendly and helpful with suggesting the best sandwich options. She took her time to build me the best sandwich. The restaurant was very clean and inviting the food was really fresh and my overall experience was great! I would highly recommend this Subway location…
5 star review for Raven!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
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