seemed nice until you go into the bathroom 😬(it was everywhere)
Atmosphere: 1
Food: 5
Service: 3
Elizabeth Salas
Never can get the right thing down they mess up everything always looking lazy and all sleepy
emerald coasting
Terrible Service. Sub par Food. Dirty Restaurant.
Atmosphere: 1
Food: 3
Service: 1
Robert “Blue” Contreras
Excellent service. Staff is so amazingly kind and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
Andy Christina Lopez-Villalobos
We enjoyed our visit here at the Visalia Location as it was a welcoming experience and clean environment. The food was saucy and delicious just like the Krabby Patty was advertised ?.
Atmosphere: 5
Food: 5
Service: 5
Yesenia Reyes
Food was good.
J HAM
Typical Wendy's fast food. At least it was hot.
Atmosphere: 2
Food: 4
Service: 3
Amber Dawn Hilton
This store has the absolute worst customer service at night. I just went through to pick up a mobile order around 8:45 PM this evening. Once again, they messed up on my order. This time it wasn’t something as simple as forgetting an item or to include something like an ingredient, but I was given a disgusting piece of chicken. There was some plastic crap on top of it, and it had a piece of bone or cartilage and a lot of veins and arteries in it. It made me sick when I started eating it. I had to call a dozen times before someone answered. I asked for a manager and a young lady yelled she was the manager. I am not sure if she actually is because she sounded really ghetto and was rude. Instead of helping me like the daytime manager did with the other problem I had with an order by taking my name down and having me come back for a replacement, she told me that I had to contact corporate because the issue happened with a mobile order. I informed her that the other issue I had was with a mobile order as well, and the manager just took care of it. I asked for her name and then she hung up on me.
I am so disgusted by Wendy’s that I doubt I will ever buy food from a Wendy’s again. I was going there almost everyday lately. I filed a formal complaint to the corporate office with the store number referenced, and I wish I could give them the name of the rude employee, but she hung up on me to avoid giving me that information. After the first mess up order I had, and the good experience I had with replacing it I would have easily recommended this Wendy’s but now I would never do that. They need to hire more quality employees if they want to avoid more complaints like this in the future. Ditch the jerks with the attitudes.
Atmosphere: 1
Food: 1
Service: 1
Lee Chastain
Got 2 crispy chicken sandwiches. Buns were stale and cold. Crispy chicken was barely cooked and had been sitting for a while.
Atmosphere: 4
Food: 2
Service: 4
Santy06
Today I went to order some food for my daughters but unfortunately I felt like using the bathroom so I asked for permission to use the bathroom before ordering and the cashier told me that I couldn't use the bathroom so I had to order first, the truth is I was so upset. They practically charge $ for using the bathroom I wonder if it had been a child the truth is bad service I will never go back to that place again ??????
Had a really bad experience sad but true like I say you can’t go wrong with franchise companies there food should be the same it’s the service you get is what counts and this spot omg there slow they mess up and they make you move so there time is good but in reality it’s
seemed nice until you go into the bathroom 😬(it was everywhere)
Atmosphere: 1
Food: 5
Service: 3
Never can get the right thing down they mess up everything always looking lazy and all sleepy
Terrible Service.
Sub par Food.
Dirty Restaurant.
Atmosphere: 1
Food: 3
Service: 1
Excellent service. Staff is so amazingly kind and the food is always great.
Atmosphere: 5
Food: 5
Service: 5
We enjoyed our visit here at the Visalia Location as it was a welcoming experience and clean environment. The food was saucy and delicious just like the Krabby Patty was advertised ?.
Atmosphere: 5
Food: 5
Service: 5
Food was good.
Typical Wendy's fast food. At least it was hot.
Atmosphere: 2
Food: 4
Service: 3
This store has the absolute worst customer service at night. I just went through to pick up a mobile order around 8:45 PM this evening. Once again, they messed up on my order. This time it wasn’t something as simple as forgetting an item or to include something like an ingredient, but I was given a disgusting piece of chicken. There was some plastic crap on top of it, and it had a piece of bone or cartilage and a lot of veins and arteries in it. It made me sick when I started eating it. I had to call a dozen times before someone answered. I asked for a manager and a young lady yelled she was the manager. I am not sure if she actually is because she sounded really ghetto and was rude. Instead of helping me like the daytime manager did with the other problem I had with an order by taking my name down and having me come back for a replacement, she told me that I had to contact corporate because the issue happened with a mobile order. I informed her that the other issue I had was with a mobile order as well, and the manager just took care of it. I asked for her name and then she hung up on me.
I am so disgusted by Wendy’s that I doubt I will ever buy food from a Wendy’s again. I was going there almost everyday lately. I filed a formal complaint to the corporate office with the store number referenced, and I wish I could give them the name of the rude employee, but she hung up on me to avoid giving me that information. After the first mess up order I had, and the good experience I had with replacing it I would have easily recommended this Wendy’s but now I would never do that. They need to hire more quality employees if they want to avoid more complaints like this in the future. Ditch the jerks with the attitudes.
Atmosphere: 1
Food: 1
Service: 1
Got 2 crispy chicken sandwiches. Buns were stale and cold. Crispy chicken was barely cooked and had been sitting for a while.
Atmosphere: 4
Food: 2
Service: 4
Today I went to order some food for my daughters but unfortunately I felt like using the bathroom so I asked for permission to use the bathroom before ordering and the cashier told me that I couldn't use the bathroom so I had to order first, the truth is I was so upset. They practically charge $ for using the bathroom I wonder if it had been a child the truth is bad service I will never go back to that place again ??????
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Breakfast is not very pleasant, I prefer lunch
Parking: It's free enough
Atmosphere: 3
Food: 2
Service: 3
Were are are straws and you taking for evere
Atmosphere: 1
Food: 2
Service: 1
Biggie deal is a deal ? ?
Atmosphere: 5
Food: 5
Service: 5
Stopped in for a frosty, staff made my night:).
Atmosphere: 5
Food: 5
Service: 5
Had a really bad experience sad but true like I say you can’t go wrong with franchise companies there food should be the same it’s the service you get is what counts and this spot omg there slow they mess up and they make you move so there time is good but in reality it’s
Atmosphere: 1
Food: 1
Service: 1
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