Most likely the last time I will come to this location! One thing I’ve learned with this specific location is you’re better off going in-person to order versus ordering online. Online pick-up experience for me has not been good at all.
Atmosphere: 3
Food: 2
Service: 2
Kyle Macpherson
The little kid thinks he's a manager and he does a terrible job it's ran by children and when I asked to talk to a manager I was addressed by another child!!
Brian H
They would not accept my "buy one sandwich get one free" because the one employee thought it was fake. So without making a scene I paid in full for two giants at full price around $40!!! Not cool..... My wife used it at the Jersey Mike's in San Marcos few days later, it didn't scan but they still excepted the acknowledged the coupon. Now thats great customer service!!! Pretty much if you have coupons go elsewhere..... I still love Jersey Mike's!!! But definitely won't go back to this location. 😕
Vegetarian options: Just don't order meat.......
Atmosphere: 5
Food: 5
Service: 1
Philip Stafford
I ordered 4 sandwiches. Spent $50.00. One of them. Mine in particular came wrong. It was suppose to be roast beef. Not turkey. My sister in law just told me her bread was moldy. Yes moldy. She could only eat part of her sandwich. This is what I got for $50.00. They cant expect us to open up every sandwich and check to see if they're right before we leave. Other people don't like opened packages when it comes to food. And I certainly don't want to drive the 3+ miles to go back and have it changed. I'm very disappointed. It may not be a big deal to the employees but it is to the customers. Been going to hacienda for years. Not anymore.
Atmosphere: 3
Food: 3
Guacomolo Gaming
Jersey Mikes has always been one of my favorite sandwich spots because of the best item on their menu, the Mikes Way Club Sub with everything on it! It’s been my go-to meal for years, and at one point on a weekly basis. The Giant portion size, Tuesday rewards program, and high quality sandwich they produce as a whole were all reasons which kept me coming back. As of recently, I’ve been getting their California Club Sub which is the same thing, but also features avocado. This past week I was humbled a bit, I didn’t particularly enjoy noticing the low quality turkey breast used on a California Club Sub I ate. It was very bland and lacked flavor. I honestly think that the turkey breast has always been somewhat bland and that I simply overlooked this truth because I was enjoying the salt & vinegar so much that I didn’t take the time and give any attention to the turkey. I may need to branch out and try the rest of their menu for a while until they can bring the turkey breast quality into fruition. The service gets no infractions and is consistently quality, they’re professionally casual. The dining experience is quite a standard one, there’s nothing to write home about, but again its goal is to be casual so just be sure you’re aware that this isn’t a typical sit down place, but rather a fast food styled atmosphere.
Kid-friendliness: Great idea for the kids if they’ll enjoy subs.
Atmosphere: 5
Food: 4
Service: 5
Kay J
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Atmosphere: 4
Food: 4
Service: 5
Van Rhonheimer
Best of the chain sub shops but more
Atmosphere: 3
Food: 4
Service: 4
Lauri Harrison
They make your sandwich exactly as you request, have great choices, and are fast when busy.
Atmosphere: 4
Food: 5
Service: 5
Esther
Tasty sandwiches but nothing extraordinaire. I personally prefer to order on their website ahead of time so that I can just pop in and pick up my order. Saves time on a short lunch break ;-)
Atmosphere: 4
Food: 5
Service: 5
D. Forrest
Now this was a great sub. Our first visit to a Jersey Mike's.
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Atmosphere: 4
Food: 4
Service: 5
Rick L
This is the worst Jersey Mikes location in this area. I have no idea what is wrong here, but it just takes them too long to make sandwiches. It does not matter if you order online or in person, I have waited from 30 minutes minimum up to 1 hour and15 minutes. And you would think this is because there are tons of orders and people but no, there will be 3 people in line. I love Jersey Mikes food, but this is ridiculous. Going to check out other locations. The staff is not the friendliest, but I get it when you have people in the store standing around waiting and asking how much longer their order is going to be. I have heard maybe 6 different excuses too.. like "We got a bunch of orders right as you ordered," etc. I don't blame them, I blame management. There needs to be better training or better staffing (need more than 2 people working on a Friday evening at 5pm). I don't see them being around much longer unless something changes.
Atmosphere: 1
Food: 4
Service: 1
Brianna H.
The worst Jersey Mike's experience I've ever had, and I enjoy their sandwiches a LOT. First time at this location and truly wish Google sent me to a different one. It was completely empty yet no acknowledgement whatsoever when I walked in. The person working dryly says "what's your order"... still no hello. I should have left then but in my mind I'm thinking "how can you mess up a sandwich when all the ingredients are basically made and you're just putting it together". Worst assumption of the year. The person aggressively throws bread on the counter and put my sandwich together. As much as I wanted chips I just got my sandwich and left. I'm sitting here writing this review as my stomach growls because the bread on my sandwich made the sandwich unbearable, it was so hard and stale. I desperately called another location to see if I bring them the disgusting sandwich could they make me another and unfortunately they couldn't (which I understand). But wowwwwwwwwwwww at this experience. Also speaks to why the ratings are lower than other locations here. Save yourselves and go somewhere else. I'd eat gas station pizza before eat at this location again.
Atmosphere: 4
Food: 1
Service: 1
Kristin Jankel
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Most likely the last time I will come to this location! One thing I’ve learned with this specific location is you’re better off going in-person to order versus ordering online. Online pick-up experience for me has not been good at all.
Atmosphere: 3
Food: 2
Service: 2
The little kid thinks he's a manager and he does a terrible job it's ran by children and when I asked to talk to a manager I was addressed by another child!!
They would not accept my "buy one sandwich get one free" because the one employee thought it was fake. So without making a scene I paid in full for two giants at full price around $40!!! Not cool..... My wife used it at the Jersey Mike's in San Marcos few days later, it didn't scan but they still excepted the acknowledged the coupon. Now thats great customer service!!! Pretty much if you have coupons go elsewhere..... I still love Jersey Mike's!!! But definitely won't go back to this location. 😕
Vegetarian options: Just don't order meat.......
Atmosphere: 5
Food: 5
Service: 1
I ordered 4 sandwiches. Spent $50.00. One of them. Mine in particular came wrong. It was suppose to be roast beef. Not turkey. My sister in law just told me her bread was moldy. Yes moldy. She could only eat part of her sandwich. This is what I got for $50.00. They cant expect us to open up every sandwich and check to see if they're right before we leave. Other people don't like opened packages when it comes to food. And I certainly don't want to drive the 3+ miles to go back and have it changed. I'm very disappointed. It may not be a big deal to the employees but it is to the customers. Been going to hacienda for years. Not anymore.
Atmosphere: 3
Food: 3
Jersey Mikes has always been one of my favorite sandwich spots because of the best item on their menu, the Mikes Way Club Sub with everything on it! It’s been my go-to meal for years, and at one point on a weekly basis. The Giant portion size, Tuesday rewards program, and high quality sandwich they produce as a whole were all reasons which kept me coming back. As of recently, I’ve been getting their California Club Sub which is the same thing, but also features avocado. This past week I was humbled a bit, I didn’t particularly enjoy noticing the low quality turkey breast used on a California Club Sub I ate. It was very bland and lacked flavor. I honestly think that the turkey breast has always been somewhat bland and that I simply overlooked this truth because I was enjoying the salt & vinegar so much that I didn’t take the time and give any attention to the turkey. I may need to branch out and try the rest of their menu for a while until they can bring the turkey breast quality into fruition. The service gets no infractions and is consistently quality, they’re professionally casual. The dining experience is quite a standard one, there’s nothing to write home about, but again its goal is to be casual so just be sure you’re aware that this isn’t a typical sit down place, but rather a fast food styled atmosphere.
Kid-friendliness: Great idea for the kids if they’ll enjoy subs.
Atmosphere: 5
Food: 4
Service: 5
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Atmosphere: 4
Food: 4
Service: 5
Best of the chain sub shops but more
Atmosphere: 3
Food: 4
Service: 4
They make your sandwich exactly as you request, have great choices, and are fast when busy.
Atmosphere: 4
Food: 5
Service: 5
Tasty sandwiches but nothing extraordinaire. I personally prefer to order on their website ahead of time so that I can just pop in and pick up my order. Saves time on a short lunch break ;-)
Atmosphere: 4
Food: 5
Service: 5
Now this was a great sub. Our first visit to a Jersey Mike's.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
Great location and staff!!
Atmosphere: 5
Food: 5
Service: 5
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Atmosphere: 4
Food: 4
Service: 5
This is the worst Jersey Mikes location in this area. I have no idea what is wrong here, but it just takes them too long to make sandwiches. It does not matter if you order online or in person, I have waited from 30 minutes minimum up to 1 hour and15 minutes. And you would think this is because there are tons of orders and people but no, there will be 3 people in line. I love Jersey Mikes food, but this is ridiculous. Going to check out other locations. The staff is not the friendliest, but I get it when you have people in the store standing around waiting and asking how much longer their order is going to be. I have heard maybe 6 different excuses too.. like "We got a bunch of orders right as you ordered," etc. I don't blame them, I blame management. There needs to be better training or better staffing (need more than 2 people working on a Friday evening at 5pm). I don't see them being around much longer unless something changes.
Atmosphere: 1
Food: 4
Service: 1
The worst Jersey Mike's experience I've ever had, and I enjoy their sandwiches a LOT. First time at this location and truly wish Google sent me to a different one. It was completely empty yet no acknowledgement whatsoever when I walked in. The person working dryly says "what's your order"... still no hello. I should have left then but in my mind I'm thinking "how can you mess up a sandwich when all the ingredients are basically made and you're just putting it together". Worst assumption of the year. The person aggressively throws bread on the counter and put my sandwich together. As much as I wanted chips I just got my sandwich and left. I'm sitting here writing this review as my stomach growls because the bread on my sandwich made the sandwich unbearable, it was so hard and stale. I desperately called another location to see if I bring them the disgusting sandwich could they make me another and unfortunately they couldn't (which I understand). But wowwwwwwwwwwww at this experience. Also speaks to why the ratings are lower than other locations here. Save yourselves and go somewhere else. I'd eat gas station pizza before eat at this location again.
Atmosphere: 4
Food: 1
Service: 1
Can be busy at times, best to order online and pick up. Staff is always polite and moves the line along.
Atmosphere: 4
Food: 4
Service: 5
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