DO NOT GET A BEVERAGE HERE! I went here maybe a week ago and got a frappe and it tasted odd, it tasted like someone didn't rinse the soap out of a glass before pouring your beverage in it. (I know they dont wash the cups before use because they are one time uses, im just saying thats what the taste was like) I was going to be late to work so I didn't go back to complain but put it in the survey to check stuff because it didn't taste safe to drink. My brother went there yesterday, got a soda, and he texted me it tasted weird, there was an aftertaste almost like if there was a chemical or cleaner. Like the moron, he decided to drink it anyway and now he's vomiting like crazy. I dont know if its in the cups or the straws or maybe the ice but something is nasty in the beverages. FOOD POISONING WARNING DO NOT GO HERE!
Atmosphere: 3
Food: 1
Service: 4
A J.Z
Manager was no help. They accepted an uber eats. But denied giving me the meal even though it was already paid for.
Service: 1
Sharon McCoy
Still pricey.
Atmosphere: 5
Food: 5
Service: 5
Esmeralda Nunez
The food is what is expected of a mcdonald's. The reason I'm giving them 1 star is for one they came out and tried handing me someone else's order. Two the girl was coughing and sniffling like she's sick. Three she had the audacity to blame me for giving me the wrong order. Saying I didn't use the app correctly. I use the app exactly the same every time I come to this restaurant. I type in my spot number and wait for my food. She tried saying I didn't check in when I'm looking at my phone with the spot number on my screen paid and saying my food is coming out. She even made me late for work because she took so long.
miguel martinez
This location sucks , always missing items no customer service from employees. The best location is at north Santa Fe , I rather drive 8 min to go to north Santa Fe then this one that’s 1 min away from my house .
Atmosphere: 5
Food: 1
Service: 2
Steven Espino
Great experience today with the Vanessa's. Made our Sunday better
Kiel Hall
I’ve never taken the time to write a review before but from this experience I just had to. I just have to say, I have never in over two decades of going to McDonalds, all throughout the United States and even internationally, had a better experience than I did with Vanessa, the manager at this location. Even at 9 pm her kindness and willingness to help me and my wife was beyond anything I’ve ever experienced at a McDonald’s. The world needs more Vanessas.
Atmosphere: 5
Food: 5
Service: 5
Jason Esquivel
says 24 hours open but isnt open 24 hours.
Service: 1
Daniel L
This was not open on 08/10/25 at 11:07PM Update your online hours if your not open 24/7 as indicated online.
Atmosphere: 1
Food: 1
Service: 1
Lucero madrid
Came in for a pick up order and although I did have to wait a few moments, I can tell the team was working as hard as they could. I can tell they were short staffed but I appreciated the team communicating the wait time and apologizing for any time I had to wait.
Got my food and tasted the fries, definitely had been sitting there and old tasting. Asked for fresh fries and the worker took them back and then brought out the same ones and tried to tell me it was a brand new batch they took out. Either they suck at making food or she tried to pull a fast one. Either way, terrible service. And it’s not the first time the food has been gross
Atmosphere: 3
Food: 1
Service: 1
Mike Herrera
I’m with the other people on this one, food was decent but the customer service is lacking
bory chann
Enough is enough. Missing items, wrong items, waiting at the park for my order when there is barely any customers or ordered a couple items, you name it. And this happens all the time. I go back because it's convenient to where I live. If you go there, beware. Wrote a complaint and of course get the response that it's forwarded to the local franchise because they're best suited to handle the issue. Hello, they are the problem.
DO NOT GET A BEVERAGE HERE! I went here maybe a week ago and got a frappe and it tasted odd, it tasted like someone didn't rinse the soap out of a glass before pouring your beverage in it. (I know they dont wash the cups before use because they are one time uses, im just saying thats what the taste was like) I was going to be late to work so I didn't go back to complain but put it in the survey to check stuff because it didn't taste safe to drink. My brother went there yesterday, got a soda, and he texted me it tasted weird, there was an aftertaste almost like if there was a chemical or cleaner. Like the moron, he decided to drink it anyway and now he's vomiting like crazy. I dont know if its in the cups or the straws or maybe the ice but something is nasty in the beverages. FOOD POISONING WARNING DO NOT GO HERE!
Atmosphere: 3
Food: 1
Service: 4
Manager was no help. They accepted an uber eats. But denied giving me the meal even though it was already paid for.
Service: 1
Still pricey.
Atmosphere: 5
Food: 5
Service: 5
The food is what is expected of a mcdonald's. The reason I'm giving them 1 star is for one they came out and tried handing me someone else's order. Two the girl was coughing and sniffling like she's sick. Three she had the audacity to blame me for giving me the wrong order. Saying I didn't use the app correctly. I use the app exactly the same every time I come to this restaurant. I type in my spot number and wait for my food. She tried saying I didn't check in when I'm looking at my phone with the spot number on my screen paid and saying my food is coming out. She even made me late for work because she took so long.
This location sucks , always missing items no customer service from employees. The best location is at north Santa Fe , I rather drive 8 min to go to north Santa Fe then this one that’s 1 min away from my house .
Atmosphere: 5
Food: 1
Service: 2
Great experience today with the Vanessa's. Made our Sunday better
I’ve never taken the time to write a review before but from this experience I just had to. I just have to say, I have never in over two decades of going to McDonalds, all throughout the United States and even internationally, had a better experience than I did with Vanessa, the manager at this
location. Even at 9 pm her kindness and willingness to help me and my wife was beyond anything I’ve ever experienced at a McDonald’s. The world needs more Vanessas.
Atmosphere: 5
Food: 5
Service: 5
says 24 hours open but isnt open 24 hours.
Service: 1
This was not open on 08/10/25 at 11:07PM
Update your online hours if your not open 24/7 as indicated online.
Atmosphere: 1
Food: 1
Service: 1
Came in for a pick up order and although I did have to wait a few moments, I can tell the team was working as hard as they could. I can tell they were short staffed but I appreciated the team communicating the wait time and apologizing for any time I had to wait.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Haven't messed up my order yet
Atmosphere: 5
Food: 5
Service: 5
Says 24 hours. Isn't
Got my food and tasted the fries, definitely had been sitting there and old tasting. Asked for fresh fries and the worker took them back and then brought out the same ones and tried to tell me it was a brand new batch they took out. Either they suck at making food or she tried to pull a fast one. Either way, terrible service. And it’s not the first time the food has been gross
Atmosphere: 3
Food: 1
Service: 1
I’m with the other people on this one, food was decent but the customer service is lacking
Enough is enough. Missing items, wrong items, waiting at the park for my order when there is barely any customers or ordered a couple items, you name it. And this happens all the time. I go back because it's convenient to where I live. If you go there, beware. Wrote a complaint and of course get the response that it's forwarded to the local franchise because they're best suited to handle the issue. Hello, they are the problem.
Atmosphere: 3
Food: 2
Service: 1
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