Walked in and only the customers in front of me were greeted. Barista left the counter to have a full on conversation with them while I stood there waiting for someone to take my order. Another Barista looked at me, smiled and went about her day. So I go sit down to get some work done on my laptop, when the barista and the couple she was talking to, come over and sit directly besides me to continue their conversation, leaving the counter completely unattended. At least they got their order though!
Service: 2
Gena Lipscomb
Ordered black tea and got black coffee. She needs to work on her listening skills and her reading the order skills
Atmosphere: 5
Food: 1
Service: 1
Walhan Youhanan
my coffee taste so bad and does not have even expresso
Atmosphere: 3
Food: 2
Service: 1
Paul Wilson
Have had a few poor experiences with drive thru staff. No eye contact and bad attitudes.
Erick Balboa
Drive thru always down and doors locked inside with employees ignoring customers outside
Krissee Danger
I love this Starbucks so much!! Super friendly and welcoming, fast service and the drinks are always perfect! (They make Instagram worthy frappes!) The highlight is Mike the Coffee Master!! Very knowledgeable and incredibly friendly and just a total ray of sunshine!!! He made my trip! Starbucks should be super proud of this location! :)
Atmosphere: 5
Food: 5
Service: 5
Brandon Robinson
The management is excellent! The drinks taste good and the service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Melissa Hall
Large open space, kinda clean tables- could be better, quick and nice service. The parking lot isn't the best.
Atmosphere: 4
Food: 5
Service: 5
Dayne Callum
So, it keeps happening- I order Pink Drinks every morning and last week and again today I was handed a cup of mostly water/ coconut milk. I asked for it to be remade, I got a glass of ice which was only 4 sips...and I counted today: 4 strawberries. Thanks. $5.75 wasted.
Food: 1
Dana Green
Love being able to drive thru and pick up a drink that I've pre-ordered on my way to the office.
I come here on my way to work in the morning when I've run out of tea at home. I buy one grande royal english breakfast. The amount of times this has been done incorrectly is wild. Serves me right for paying 3.40 for one tea bag and some hot water. But I didn't ask for milk and I never ask for sugar. Seriously. I give up on this location.
Food: 1
Service: 1
Chris F
Your employees are so rude! They watch the POS for their tip amount and then stop giving you basic courtesies if you don't max it out.
Food: 3
Service: 1
Anna Cabrera
My favorite Starbucks to go to! It’s out of my way since I moved, but the service and coffee is worth it. Julian makes my day every time I see him. He’s the best!
Atmosphere: 5
Food: 5
Service: 5
Tim McNulty
Typical Starbucks.
Brett Haring
Can't comment on atmosphere because we've only been drive-thru here. South Melrose has always been the most consistent in quality. Last Saturday they nailed it. Two great hot chai.
Walked in and only the customers in front of me were greeted. Barista left the counter to have a full on conversation with them while I stood there waiting for someone to take my order. Another Barista looked at me, smiled and went about her day. So I go sit down to get some work done on my laptop, when the barista and the couple she was talking to, come over and sit directly besides me to continue their conversation, leaving the counter completely unattended. At least they got their order though!
Service: 2
Ordered black tea and got black coffee. She needs to work on her listening skills and her reading the order skills
Atmosphere: 5
Food: 1
Service: 1
my coffee taste so bad and does not have even expresso
Atmosphere: 3
Food: 2
Service: 1
Have had a few poor experiences with drive thru staff. No eye contact and bad attitudes.
Drive thru always down and doors locked inside with employees ignoring customers outside
I love this Starbucks so much!! Super friendly and welcoming, fast service and the drinks are always perfect! (They make Instagram worthy frappes!) The highlight is Mike the Coffee Master!! Very knowledgeable and incredibly friendly and just a total ray of sunshine!!! He made my trip! Starbucks should be super proud of this location! :)
Atmosphere: 5
Food: 5
Service: 5
The management is excellent! The drinks taste good and the service is fantastic.
Atmosphere: 5
Food: 5
Service: 5
Large open space, kinda clean tables- could be better, quick and nice service. The parking lot isn't the best.
Atmosphere: 4
Food: 5
Service: 5
So, it keeps happening- I order Pink Drinks every morning and last week and again today I was handed a cup of mostly water/ coconut milk. I asked for it to be remade, I got a glass of ice which was only 4 sips...and I counted today: 4 strawberries. Thanks. $5.75 wasted.
Food: 1
Love being able to drive thru and pick up a drink that I've pre-ordered on my way to the office.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I come here on my way to work in the morning when I've run out of tea at home. I buy one grande royal english breakfast. The amount of times this has been done incorrectly is wild. Serves me right for paying 3.40 for one tea bag and some hot water. But I didn't ask for milk and I never ask for sugar. Seriously. I give up on this location.
Food: 1
Service: 1
Your employees are so rude! They watch the POS for their tip amount and then stop giving you basic courtesies if you don't max it out.
Food: 3
Service: 1
My favorite Starbucks to go to! It’s out of my way since I moved, but the service and coffee is worth it. Julian makes my day every time I see him. He’s the best!
Atmosphere: 5
Food: 5
Service: 5
Typical Starbucks.
Can't comment on atmosphere because we've only been drive-thru here. South Melrose has always been the most consistent in quality. Last Saturday they nailed it. Two great hot chai.
Food: 4
Service: 5
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