I had an amazing experience at this Chipotle! The worker Julian was incredibly friendly, welcoming, and had excellent communication skills. He made the whole experience enjoyable and smooth. Definitely a standout employee!
Izzy Pollack
Bad location. Received the most poorly wrapped burrito I have been given from any restaurant. The staff is also lazy; there were some girls popping firecrackers on the floor for at least five minutes and it was disturbing the customers, but none of the staff went over to check the disturbance (mind you there were quite a few who weren’t busy). Just go to a different location if you want Chipotle, don’t risk wasting your money on a poor burrito and poor service.
Atmosphere: 1
Food: 3
Service: 1
J L (Jsl)
Can’t believe chipotle keeps raising the prices of their burritos was shocked to see just a chicken burrito was $11 was just in a chipotle a few months ago and it was nine dollars for a chicken. Inflation is getting out of hand. Restaurants are just jacking up the prices left and right just had dinner in San Francisco and was shocked to see. They jacked up the living wage fee to 6%. I recall it was 3% when it started. All restaurants are ripping people off. Just got back from soul in Tokyo where the food is half the cost as the US. No tip and taxes included in the price of the food.
Atmosphere: 3
Food: 3
Service: 3
Me Milliman
The food here is very good it's very fresh the guacamole is the best I've ever had
Atmosphere: 4
Food: 5
Service: 5
Farkle Parkle
Found a hair in my food and a stink bug in the lettuce. One of those on its own is bad enough but both at the same time? Avoid this location at all costs the dining tables are also extremely sticky. Maybe if they had more than one person working on the line during rush they’d have time to clean but it seems management is incompetent at their jobs. Hire more people instead of being cheap.
Atmosphere: 1
Food: 1
Service: 1
Marius
Fast service, accommodating staff, excellent management
Atmosphere: 5
Food: 5
Service: 5
Sala Butterfly
I dread coming to this chipotle because they lack basic customer service skills and unable to communicate with real humans. You are working for real people . They forgot they are in the customer service industry. Greedy employers overcharging customers and not letting them know what they are being charged for… I purchased three tacos , asked for a little bit of queso on one taco, they charged me $1.80 without any confirmation. The cashier only asked the person putting together my food to charge instead of letting me know as well. Those ladies are not friendly in the friend either… one of three workers actually were friendly and able to make a recommendation to me. It will be helpful to check in with customers and let them know even though you only got the queso on one taco (barely ), we have to charge you as if you got a container full or got queso on all tacos. It’s not about the money for me it’s the greed and principle of the situation. That is the last straw with chipotle they will no longer receive my service at all. I will take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
ki yo
got to this place after the lunch crowd had passed through. Ordered quite alot of food. Rather than make the meals with fresh food, the staff decided to give us the dredges from the bottom of the pots. We are NEVER going back to this awful place.
Atmosphere: 1
Food: 1
Service: 1
Bracken Mannion
Paper straws at this location. Just warning you.
Iryna Bakumenko
I've been here twice in the last month. The first time the guys made my order and it was great, the second time there were two women working and they made a burrito that contained 85 percent rice. I paid $30 for two of these portions of rice-filled tortillas.
They are very stingy with the ingredients and the chicken in particular
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
b gee
Open late for walnut creek.
Food: 4
Service: 4
Samuel cpc
Great staff. Guy behind counter super nice and translated for my worker on the phone to get his order correct.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
J Weber
I have been to this Chipotle maybe 20 times over the last five years. Their TORTILLA are ALWAYS STALE. They obviously make them early in the day and just let them sit. It’s really disappointing.
Atmosphere: 5
Food: 3
Service: 5
Laura Medina
Vegetarian options: Sofritos bowl is delicious, but spicy. I like spicy but you should know this before ordering. Fajitas vegetables were fresh and perfectly cooked. I also got it with brown rice and fresh tomatoes, and corn salsa. It was filling and very tasty.
Dietary restrictions: I am vegan and always nervous to eat at new restaurants. Their workstation was clean and there were no mistakes made with my order. My Sofrito bowl was delicious, and I would definitely return to this location.
Parking: There is a parking garage across the street. That is completely free. Tesla supercharging on the roof. Clean elevators and stairs available.
Wheelchair accessibility: Restaurant is ground level with no stairs. The parking garage across the street has an elevator to ground level.
I had an amazing experience at this Chipotle! The worker Julian was incredibly friendly, welcoming, and had excellent communication skills. He made the whole experience enjoyable and smooth. Definitely a standout employee!
Bad location. Received the most poorly wrapped burrito I have been given from any restaurant. The staff is also lazy; there were some girls popping firecrackers on the floor for at least five minutes and it was disturbing the customers, but none of the staff went over to check the disturbance (mind you there were quite a few who weren’t busy). Just go to a different location if you want Chipotle, don’t risk wasting your money on a poor burrito and poor service.
Atmosphere: 1
Food: 3
Service: 1
Can’t believe chipotle keeps raising the prices of their burritos was shocked to see just a chicken burrito was $11 was just in a chipotle a few months ago and it was nine dollars for a chicken. Inflation is getting out of hand. Restaurants are just jacking up the prices left and right just had dinner in San Francisco and was shocked to see. They jacked up the living wage fee to 6%. I recall it was 3% when it started. All restaurants are ripping people off. Just got back from soul in Tokyo where the food is half the cost as the US. No tip and taxes included in the price of the food.
Atmosphere: 3
Food: 3
Service: 3
The food here is very good it's very fresh the guacamole is the best I've ever had
Atmosphere: 4
Food: 5
Service: 5
Found a hair in my food and a stink bug in the lettuce. One of those on its own is bad enough but both at the same time? Avoid this location at all costs the dining tables are also extremely sticky. Maybe if they had more than one person working on the line during rush they’d have time to clean but it seems management is incompetent at their jobs. Hire more people instead of being cheap.
Atmosphere: 1
Food: 1
Service: 1
Fast service, accommodating staff, excellent management
Atmosphere: 5
Food: 5
Service: 5
I dread coming to this chipotle because they lack basic customer service skills and unable to communicate with real humans. You are working for real people . They forgot they are in the customer service industry. Greedy employers overcharging customers and not letting them know what they are being charged for… I purchased three tacos , asked for a little bit of queso on one taco, they charged me $1.80 without any confirmation. The cashier only asked the person putting together my food to charge instead of letting me know as well. Those ladies are not friendly in the friend either… one of three workers actually were friendly and able to make a recommendation to me. It will be helpful to check in with customers and let them know even though you only got the queso on one taco (barely ), we have to charge you as if you got a container full or got queso on all tacos. It’s not about the money for me it’s the greed and principle of the situation. That is the last straw with chipotle they will no longer receive my service at all. I will take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
got to this place after the lunch crowd had passed through. Ordered quite alot of food. Rather than make the meals with fresh food, the staff decided to give us the dredges from the bottom of the pots. We are NEVER going back to this awful place.
Atmosphere: 1
Food: 1
Service: 1
Paper straws at this location. Just warning you.
I've been here twice in the last month. The first time the guys made my order and it was great, the second time there were two women working and they made a burrito that contained 85 percent rice. I paid $30 for two of these portions of rice-filled tortillas.
Food: 1
Restaurantji Recommends
They are very stingy with the ingredients and the chicken in particular
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Burrito Bowl
Open late for walnut creek.
Food: 4
Service: 4
Great staff. Guy behind counter super nice and translated for my worker on the phone to get his order correct.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito Bowl
I have been to this Chipotle maybe 20 times over the last five years. Their TORTILLA are ALWAYS STALE. They obviously make them early in the day and just let them sit. It’s really disappointing.
Atmosphere: 5
Food: 3
Service: 5
Vegetarian options: Sofritos bowl is delicious, but spicy. I like spicy but you should know this before ordering. Fajitas vegetables were fresh and perfectly cooked. I also got it with brown rice and fresh tomatoes, and corn salsa. It was filling and very tasty.
Dietary restrictions: I am vegan and always nervous to eat at new restaurants. Their workstation was clean and there were no mistakes made with my order. My Sofrito bowl was delicious, and I would definitely return to this location.
Parking: There is a parking garage across the street. That is completely free. Tesla supercharging on the roof. Clean elevators and stairs available.
Wheelchair accessibility: Restaurant is ground level with no stairs. The parking garage across the street has an elevator to ground level.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Burrito Bowl, Plant Powered Bowl, Chips
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