i first discovered Genova in Napa. Since then I've visited their other locations in Concord and Walnut Creek. They have always made our sandwiches very well, everything seem fresh from the bread, toppings and meats. I've also tried their frozen lasagna and their hot items. Their ribs are my husband's favorite. Desserts are also very good. So I guess I'm saying you can't go wrong no matter what you have. One of the best deli I've been to.
Daniel Johnson
Classic staple of Walnut Creek. Been going here for over a decade, and it always hits the spot. Great food and atmosphere. But not sure if they have new ownership bc service and management has nosedived. Last few times I visited, there was little of/no inventory for some standard meats and cheeses, no name plates on items so you don’t know what you are ordering, no napkins, slow service, and they got my order wrong. Concerned bc this place is near and dear to my heart, but hopefully this isn’t a new theme.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Sandwich
Anthony P.
A classic local Itialian sandwich deli. There was a similar store in Oakland that closed in recent years and its a tragedy. The sides are very old school but the sandwiches are worth stopping for alone. I think consider your timing since they are very busy at peak hours and notoriously slow getting orders out in recent years. Expect a wait. Go get a coffee or something...
Lillian
Good place to get an old school Italian deli sandwich and comfort food. At the deli counter, you can also get cold salads, desserts, marinated mushrooms and olives, and hot food (ravioli, lasagna, chicken, soup). They have a cold case selling a variety of drinks including beer. If that’s not enough, they sell a selection of imported grocery items… dry pastas, wines, cookies, candy, jarred olives and a bunch more.Right when you step into this joint, pull a number, and get in line at the deli. They might not be using the number system if it’s not busy, so no harm in pulling a number. The sandwich menu is hanging above the counter on the far right.You get to pick your choice of bread. Ohh the bread is bakery quality, gorgeous, and delicious. Dutch Crust and Sweet French Roll are my bread faves. They carry Molinari and Columbus deli meats. Yum.There is no indoor seating, but they do have an outdoor seating area.Another thing to note is that they Door Dash, and take text orders and old fashion fax orders.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sandwich
King B.
Sooooooooo sloooooowwwwwww. If you have all day to wait for a sandwich to be made. Go here. It's good when it's ready. But may be dinner if you order at lunchtime.
Glenn bachelder
excellent old school delicatessen awesome sandwiches the tuna salad is the bomb
Audrey W.
Omg....horrible. My friend ordered a sandwich online. 45 minute wait per the online system. We show up 45 minutes later and wait for 10 minutes for someone to help him. (There were 3 customers total in the store). They said they had no order for him. He shows them the phone and they say "oh, that's not set up, it doesn't work". Wtf????!!?! So the sandwich ended up costing $20 and was lousy. Ugh..... never again. The one in Oakland was great but this one in WC. No.
Michael Barnhart
Usually my favorite place to get a sandwich although today they did something shady and I can't help but feel like I've been ripped off. Today I ordered a Philly cheese steak and usually is made with sirloin steak and a motzerella sauce and it tastes amazing but what I received today was the most disgusting thing I've ever bit into between a piece of bread. They used some kind of cold cuts and just cooked it in a pan with sauce and chopped it up real fine to disguise it as steak. I wouldn't of noticed but they missed a few pieces when shredding the meat so I took a picture. I don't usually leave reviews but this is just shady business.
Food: 1
Steve S.
Their prices have skyrocketed almost $20 for a sandwich and the quality has definitely went down at this place and customer service does not exist. Every time I come here it seems like the employees hate their lives. Working here. They look miserable. It's almost like when they ask you what you wanna order it's like an inconvenience.
Neil G.
Overpriced sandwiches. Got our order wrong and changed us $8.00 for 1/2 of a cheese sandwich which should have been a full ham and cheese. We won't be returning.
The sandwich was good, meat and cheese are delicious but the bread was sooooo firm that we were worried to break teeth. The meat ravioli were okay but not the thing you want to try again. That’s unusual that before they get your card to pay, the lady doesn’t tell you how much you re paying. Sandwich from Safeway is way better.
Atmosphere: 3
Food: 3
Service: 3
Kristi M.
The quality has gone way done in the last couple of years. I used to rave about their Risotto and their potato salad. Either they have changed the recipes or someone is clearly not following the recipe. In addition the prices have really climbed. So very sad. I used to love this place.
Andy P.
Made a special trip because I was emailed a coupon. They would not honor it because they said it was sent "by mistake"
Chris L.
I use to love their sandwiches. I ate them for decades. Never again. $16 for a tiny sandwich with barely any meat.....laughable!
Mister F.
Genova is emailing coupons they wont honor. I was told by a worker that her boss says not to honor any more coupons. Even though the coupons expire in just a few days after being emailed. Seems to be a bait and switch going on. This place has gone down hill fast and far. I do not plan to ever go to it again. There are too many good deli's around...Mariucci's, Escape from Fisherman's Wharf, Parma, etc.
i first discovered Genova in Napa. Since then I've visited their other locations in Concord and Walnut Creek. They have always made our sandwiches very well, everything seem fresh from the bread, toppings and meats. I've also tried their frozen lasagna and their hot items. Their ribs are my husband's favorite. Desserts are also very good. So I guess I'm saying you can't go wrong no matter what you have. One of the best deli I've been to.
Classic staple of Walnut Creek. Been going here for over a decade, and it always hits the spot. Great food and atmosphere. But not sure if they have new ownership bc service and management has nosedived. Last few times I visited, there was little of/no inventory for some standard meats and cheeses, no name plates on items so you don’t know what you are ordering, no napkins, slow service, and they got my order wrong. Concerned bc this place is near and dear to my heart, but hopefully this isn’t a new theme.
Atmosphere: 5
Food: 4
Service: 2
Recommended dishes: Sandwich
A classic local Itialian sandwich deli. There was a similar store in Oakland that closed in recent years and its a tragedy. The sides are very old school but the sandwiches are worth stopping for alone. I think consider your timing since they are very busy at peak hours and notoriously slow getting orders out in recent years. Expect a wait. Go get a coffee or something...
Good place to get an old school Italian deli sandwich and comfort food. At the deli counter, you can also get cold salads, desserts, marinated mushrooms and olives, and hot food (ravioli, lasagna, chicken, soup). They have a cold case selling a variety of drinks including beer. If that’s not enough, they sell a selection of imported grocery items… dry pastas, wines, cookies, candy, jarred olives and a bunch more.Right when you step into this joint, pull a number, and get in line at the deli. They might not be using the number system if it’s not busy, so no harm in pulling a number. The sandwich menu is hanging above the counter on the far right.You get to pick your choice of bread. Ohh the bread is bakery quality, gorgeous, and delicious. Dutch Crust and Sweet French Roll are my bread faves. They carry Molinari and Columbus deli meats. Yum.There is no indoor seating, but they do have an outdoor seating area.Another thing to note is that they Door Dash, and take text orders and old fashion fax orders.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Sandwich
Sooooooooo sloooooowwwwwww. If you have all day to wait for a sandwich to be made. Go here. It's good when it's ready. But may be dinner if you order at lunchtime.
excellent old school delicatessen awesome sandwiches the tuna salad is the bomb
Omg....horrible. My friend ordered a sandwich online. 45 minute wait per the online system. We show up 45 minutes later and wait for 10 minutes for someone to help him. (There were 3 customers total in the store). They said they had no order for him. He shows them the phone and they say "oh, that's not set up, it doesn't work". Wtf????!!?! So the sandwich ended up costing $20 and was lousy. Ugh..... never again. The one in Oakland was great but this one in WC. No.
Usually my favorite place to get a sandwich although today they did something shady and I can't help but feel like I've been ripped off. Today I ordered a Philly cheese steak and usually is made with sirloin steak and a motzerella sauce and it tastes amazing but what I received today was the most disgusting thing I've ever bit into between a piece of bread. They used some kind of cold cuts and just cooked it in a pan with sauce and chopped it up real fine to disguise it as steak. I wouldn't of noticed but they missed a few pieces when shredding the meat so I took a picture. I don't usually leave reviews but this is just shady business.
Food: 1
Their prices have skyrocketed almost $20 for a sandwich and the quality has definitely went down at this place and customer service does not exist. Every time I come here it seems like the employees hate their lives. Working here. They look miserable. It's almost like when they ask you what you wanna order it's like an inconvenience.
Overpriced sandwiches. Got our order wrong and changed us $8.00 for 1/2 of a cheese sandwich which should have been a full ham and cheese. We won't be returning.
Restaurantji Recommends
The sandwich was good, meat and cheese are delicious but the bread was sooooo firm that we were worried to break teeth. The meat ravioli were okay but not the thing you want to try again. That’s unusual that before they get your card to pay, the lady doesn’t tell you how much you re paying. Sandwich from Safeway is way better.
Atmosphere: 3
Food: 3
Service: 3
The quality has gone way done in the last couple of years. I used to rave about their Risotto and their potato salad. Either they have changed the recipes or someone is clearly not following the recipe. In addition the prices have really climbed. So very sad. I used to love this place.
Made a special trip because I was emailed a coupon. They would not honor it because they said it was sent "by mistake"
I use to love their sandwiches. I ate them for decades. Never again. $16 for a tiny sandwich with barely any meat.....laughable!
Genova is emailing coupons they wont honor. I was told by a worker that her boss says not to honor any more coupons. Even though the coupons expire in just a few days after being emailed. Seems to be a bait and switch going on. This place has gone down hill fast and far. I do not plan to ever go to it again. There are too many good deli's around...Mariucci's, Escape from Fisherman's Wharf, Parma, etc.