O'Brien's Ice Cream

704 Bancroft Rd, Walnut Creek
(925) 937-1350

Recent Reviews

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Lisa Hargis

We arrived at your Walnut Creek location right before closing on Sunday - 7:58. Your entire staff welcomed us with a great attitude. Thanks!!

Katie Love

I’ve loved this place for so long. Everything is delicious and it feels great to support a small business. But the last time I went not only did the smoothie go up from 8.50 to 10 but the size went down with no notice! I feel kind of scammed and frustrated!
The left smoothie is from a month-ish ago and the right is from a week ago!

paul dutch

disappointed. the ladies who worked here before did things 1000x better and were super organized and clean. I understand low staff is an issue, but there is a lot of things to be worked on. the health department seriously needs to check this place out, some of the items have freezer burn, things are stale and sour, probably expired. think about what you are selling to people who are paying money for your product and do better please. this placed used to be great, now only the icecream is kinda worth it

Glad to hear you passed with flying colors with the Health Department, but that doesn’t excuse the obvious decline in quality. I’m paying for a product that’s stale, freezer-burned, and not up to the standards this place used to set. Cleanliness and health standards are one thing, but serving good, fresh food is another. It’s disappointing to see a place that used to be great drop the ball. Hope you take this feedback seriously.

Nina B

I love my homemade rose pistachio ice cream. It's mine I tell ya

Madicat Geniveve

Love the ice cream but the phone number doesn’t work work so no way to get ahold of them and they don’t include all their flavors on doordash so why even bother- big problem if people can’t get ahold of you

Israel Cisneros

Walnut Creek at its finest. Stop by along on a bike ride or on your way to Safeway. The Anime Shop around the corner makes for a good treat. Honestly, if you’re looking for value, service, and speciality this parlor has it. I think one of the hallmarks of a small business like this in the community is its following. You don’t see a picture of every fan on the wall at a chain ice cream store. I feel like the people involved really make an effort to make every customer feel welcome and heard.

Yvonne Sohn

I love O’Briens ice cream! Favorite flavors are the Mexican chocolate, Horchata, and Banana. Also, the only time I’ve ever seen avocado ice cream was in the Philippines! Wonderful!O’Brien’s reminds me of gelato in Italy. It’s dense and creamy (very little air) and their flavors are intense.Highly recommend!

Atmosphere: 4

Food: 5

Service: 5

Lindawati Chan

A perfect place for ice cream stop

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Gelato

Omicamy Myers

I love ice-cream, so any chance I get to try a new ice-cream place, I try it out. The flavors I got were very delicious, I have nothing negative to say.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Gelato, Strawberry

Max Fraser

Best ice cream in sac

Firas Salim

The ice cream here is way lower quality compared to the original little shop in Virginia Hills. This one is more commercial regular quality, does not have unique home made or organic taste.

Wheelchair accessibility: Yes kid friendly

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Pistachio and Coconut, Strawberry

Dad Zor

First time was very good but my next visit wasn’t so hot. The flavor wasn’t very tasty. As I result I haven’t been back.

Atmosphere: 3

Food: 3

Service: 5

Randy Burkhammer

It has been a while since we went to Obriens but always recommended them for their variety. Saturday 12/2 my wife and I went with our son. Store was clean but they were playing rap music peppered with curse words and other very inappropriate words. We got our ice cream (they were out of rum raisin which we used to get a half gallon for our elderly neighbor) and went outside to sit down and enjoy our ice cream. As we sat down outside we realized they were piping aforementioned wholly inappropriate music outside.., it was quite surreal.

Atmosphere: 1

Food: 3

Service: 2

K. C. Rourke

OMG!!! All those yummy flavors!!! From traditional favorites to exotics. It's a good thing they're a fair distance from where we live, or we'd look like Sumo wreztlers!

Dustin Kane

Went in Friday night with the family. Very unfriendly staff. The drive thru one in Martinez is much better.

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