Noah's NY Bagels

I go to this location every Friday and I have always had a great experience, from customer service to the quality of the bagels I am never disappointed

Atmosphere: 5

Food: 5

Service: 5

Staff isn’t helpful and borderline rude. Location: Walnut Creek

Atmosphere: 3

Food: 3

Service: 1

It’s a chain, so no complaints about the taste — the bagels are good. However, service makes all the difference, especially at large chain outlets.

We bought half a dozen bagels, but were told they could only toast three. The rest weren’t even cut or warmed up. When you’re buying six bagels for a family, it’s only fair to expect all of them to be toasted. Otherwise, someone’s left eating a cold, dry bagel — really disappointing and unacceptable.

Atmosphere: 3

Food: 3

Service: 1

Was excited about getting bagels and some coffee until the attitude i received. My ice coffee has grounds in it, i asked if i could have a pump of sweetener since cold drinks and hard sugar don’t mix and got nothing but sass back. The online ordering said “cream and sweetener available in-store or curbside” but they don’t actually have sweetener and instead of having any sort of customer service it was attitude. Probably will not return to this Noah’s ever again.

Atmosphere: 3

Food: 3

Service: 3

Worst experience ever. They don’t toast the half-dozen bagel box while other Noah’s location do. I won’t visit here ever.

Atmosphere: 1

Food: 1

Service: 1

Bagel place by Erica and Todd. Decent. Got the turkey sausage and cheddar on an Asiago bagel. Egg isn’t microwave, but also not a n egg cooked on a griddle.

2nd time I've ordered a bagel and it's been destroyed. 1st was burnt to a crisp. The one today barely had and cream cheese on it which is an extra $1.95? This place is a rip. Never again

Love these bagels. Always fresh and yummy

I went to the counter at 10 and asked if I could do the two for one special but it turns out I had to place the order online. So I placed it at 10:04 and stood in the lobby waiting. About 10:10 or 10:15 I told staff the name on my order. Didnt get my two un toasted bagels with shmear till 10:24. Turns out they were sitting on the counter in the back and they just didn't call it out. Bagel also barely had shmear on it

Suboptimal customer experience. I waited almost 20 minutes for two toasted bagels and cream cheese and a lox sandwich. I only received two out of the three of the items. I was told by the preparer that after all that time waiting that that was my problem because I must have not ordered it. If I wanted another bagel, I would have to wait in line and pay all over again. This did not appeal to me because there was a another long line queue up. I asked if I could speak with the manager and she told me the cashier WAS the manager on duty. It was reiterated that I would not get my second bagel (which they had made by this point) unless I started over in line. UGH!! I worked in a service job for many years. Based on my training as a store manager, I would have apologized to the customer for the mistake, for the long wait and comped the bagel. Would not recommend and will never return. Hope that 1 bagel was worth it.

We were excited to visit Noah’s Bagels, but the experience was disappointing. While the staff was friendly and helpful, the manager, Estella, informed us of her rule against slicing or warming bagels. Her tone felt unwelcoming, and the bagels weren’t as good as they used to be. A letdown overall.

Guys this place is nastyyyyy. Crumbs everywhere on the floor. Crusty coffee dispenser. Ants crawling on us so bad we had to leave. It’s grimy fr.

Atmosphere: 1

Food: 5

Service: 5

Ordering online seems slower than in person. They also forgot to include a few items that I ordered and paid for.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Single Bagel with Shmear, Turkey Bacon & Swiss Sandwich

Went in at noon to get a turkey club bagel...customer service. ....not much...I was the only one in store...their were two people behind counter...took my order never asked which bagel I would like my sandwich to be on....nothing...just we only have these chips and they come with my sandwhich...I started to ask ...but both backs were turned away from me...service was fast I will admit...but I would of liked to have had my bagel choice and toasted.....bummer

Atmosphere: 3

Food: 1

Service: 1

Service is based on volume and speed, not quality or listening to customers.
Asked for a simple thing - a well toasted bagel( do not like soft, soggy bagels), and was assured that it's not a problem. 90sec later they call my name and hand me barely warm bagel- not coming back there ever again.

Atmosphere: 4

Food: 3

Service: 1