for many years, Sasa has been the go-to for sushi (and other delectable menu items) for our family - special occasions, everyday meals, or just a quick nigiri and Sasa roll fix. Last night was no exception -excellent quality food as always, and kind, expert service by Chris! thanks so much.
Vivian
Disappointing. We have been Sasa's biggest fans for as long as I can remember but after our last dinner, we've decided to find another place to satisfy our sushi cravings. The prices just keep climbing and the nickel and diming is out of control. $3 for 5 slices of jalapeño and $5 for fresh wasabi. Server offered but did NOT state the price or extra charge. The fish was decent but not $500 worthy. Anyhow, good luck! Hopefully you can continue on in this manner
Helen
Not the best, but not the worst. Some of the food was amazing (Sasa roll, otoro nigiri), some of the food was meh. Stone seared beef was too fatty, and something I ate there came up after I got home. Not the same quality as before.
J West
The food was excellent - the Nigiri, softshell crab roll, and lamb chops were all favorites. The service was excellent and the energy in the restaurant was great. A bit noisy but a great experience. We will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Walnut Creek
LisaK
Our bartender was clueless. Not trying to be mean. He knew little but most importantly, we sat for 10 minutes and there were 2 bartenders and 2 bar backs. Nobody even looked at us. The 2 bartenders were too busy chatting with particular customers. So much so that the man sitting at the end of the bar was saying to me I'm so sorry. Because his wife and the bartender kept chatting. He and I both just laughed cuz it was so bad. He was out loud saying to me I'm so sorry. We were 6 feet apart. The bartender wasn't getting the clue. Then the man finally told the guy that we needed help. He finally came over and said thank you for your patience. I had to laugh. Then he only got half our order right and had zero knowledge when we asked questions about the menu. Then we ordered items we have ordered before and just not as good as it used to be. Not sure that I'm going back. It wasn't busy and by the end of our experience we were not surprised. Very disappointing
Ian
Sasa is back! Since the acquisition by the Torsap folk, we had a couple of bad experiences. Poor service, long waits and well, not quite what you'd expect of a wonderful Walnut Creek restaurant. But tonight we enjoyed the usual great fusion Asian cuisine, with attentive service and friendly staff. Looking forward to coming back more often.
jargal sarantsetseg
I just read people’s reviews who came to Sasa on Valentine’s Day. I am glad we didn’t go there on that day otherwise i could not have a chance to give small tip for their poor service. Me and my husband celebrated Valentine’s Day on February 13th at Sasa because we didn’t like the menu they made for Valentine’s Day. We just wanted to eat sashimi. Well first, miso soup tasted like chlorine that night unlike before. Second sashimi pieces got smaller than before. Third, we wanted to order more food and drinks but our waitress who was young white guy he finally came after we all lost our mood and wanted to leave badly. We never go back to Sasa again.
Jason Pribush
One of the best short ribs I’ve ever had! The broth was so flavorful.
Atmosphere: 5
Food: 5
Service: 4
Susie and Ryan
Came here for the Valentines prix fixe menu which promised a welcome glass of Moet. We had like an inch of Moet in our glasses, I’m not sure if the server was at the end of her bottle but it was pretty disappointing, and kind of a bait and switch. There was also an auto gratuity tip of 22% on our bill which was not mentioned when making reservations. Isn’t this in contradiction to California’s SB 478 law? Super disappointed.
Atmosphere: 4
Food: 4
Service: 4
Alberto De Alba
Service was extremely slow. I will never come back here again.
Very good sushi + cooked food restaurant (they have vegetarian, seafood and meat sections). Overall food was very tasty, and portion sizes were definitely smaller but still reasonably filling if you don’t mind eating less - it’s on the pricier side but the food was very tasty. It was a little bit slow? But the wait staff was very friendly. Would definitely return for sushi next time.
Vegetarian options: Seemed to have a good variety of veg dishes
Atmosphere: 4
Food: 4
Service: 3
Luis Asuncion
Expensive and mediocre. Plain and simple
Atmosphere: 5
Food: 1
Service: 1
CJ Blom
Terrible Valentine’s Day experience. Sasa used to be a high quality restaurant. It has turned into a wannabe night club with poor service, lower quality food, and way over priced experience. And they charged a 22% tip on top of it all without any ability to adjust - further promoting their poor service because there is no incentive to change. I have been coming here for years but I will never be back.
Atmosphere: 1
Food: 2
Service: 1
M/K J
I do not like leaving bad reviews but I am solely leaving this based on the manager or host? (I believe - the bald gentleman that works there). We had a wonderful dinner, our server was fantastic and then as we were finishing full glasses of wine, the “manager (?)” walked up to us and said we had to hurry up because there were tables waiting and quickly walked away. I have never experienced that here before. When I spend over $400 on a dinner, please do not tell me I need to hurry up when my glass is full. We were not just hanging out, taking up space, we were actually finishing part of our meal. This review is only based on that gentleman, I do not believe in tarnishing a good business reputation, but that encounter was embarrassing for the restaurant and completely unprofessional on that persons part. Hopefully he was just having an off nights and I want to stress that this is not a reflection on our wonderful server, the food or drinks - that was all lovely. That person just needs a reminder of rules of hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
Cao Chou
First time eating here. Food was decent but excessively salty, and tasted the same as other places that charge $10 less per item. All fusion/creative takes on Japanese food, but not authentic at all.
Looks like a higher end place, but diners had noisy kids present to ruin any attempt at ambience.
Horrible service - sat with an empty water cup in front of me all night. At least they made sure to clear dishes constantly.
for many years, Sasa has been the go-to for sushi (and other delectable menu items) for our family - special occasions, everyday meals, or just a quick nigiri and Sasa roll fix. Last night was no exception -excellent quality food as always, and kind, expert service by Chris! thanks so much.
Disappointing. We have been Sasa's biggest fans for as long as I can remember but after our last dinner, we've decided to find another place to satisfy our sushi cravings. The prices just keep climbing and the nickel and diming is out of control. $3 for 5 slices of jalapeño and $5 for fresh wasabi. Server offered but did NOT state the price or extra charge. The fish was decent but not $500 worthy. Anyhow, good luck! Hopefully you can continue on in this manner
Not the best, but not the worst. Some of the food was amazing (Sasa roll, otoro nigiri), some of the food was meh. Stone seared beef was too fatty, and something I ate there came up after I got home. Not the same quality as before.
The food was excellent - the Nigiri, softshell crab roll, and lamb chops were all favorites. The service was excellent and the energy in the restaurant was great. A bit noisy but a great experience. We will definitely go back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi, Walnut Creek
Our bartender was clueless. Not trying to be mean. He knew little but most importantly, we sat for 10 minutes and there were 2 bartenders and 2 bar backs. Nobody even looked at us. The 2 bartenders were too busy chatting with particular customers. So much so that the man sitting at the end of the bar was saying to me I'm so sorry. Because his wife and the bartender kept chatting. He and I both just laughed cuz it was so bad. He was out loud saying to me I'm so sorry. We were 6 feet apart. The bartender wasn't getting the clue. Then the man finally told the guy that we needed help. He finally came over and said thank you for your patience. I had to laugh. Then he only got half our order right and had zero knowledge when we asked questions about the menu. Then we ordered items we have ordered before and just not as good as it used to be. Not sure that I'm going back. It wasn't busy and by the end of our experience we were not surprised. Very disappointing
Sasa is back! Since the acquisition by the Torsap folk, we had a couple of bad experiences. Poor service, long waits and well, not quite what you'd expect of a wonderful Walnut Creek restaurant. But tonight we enjoyed the usual great fusion Asian cuisine, with attentive service and friendly staff. Looking forward to coming back more often.
I just read people’s reviews who came to Sasa on Valentine’s Day. I am glad we didn’t go there on that day otherwise i could not have a chance to give small tip for their poor service. Me and my husband celebrated Valentine’s Day on February 13th at Sasa because we didn’t like the menu they made for Valentine’s Day. We just wanted to eat sashimi. Well first, miso soup tasted like chlorine that night unlike before. Second sashimi pieces got smaller than before. Third, we wanted to order more food and drinks but our waitress who was young white guy he finally came after we all lost our mood and wanted to leave badly. We never go back to Sasa again.
One of the best short ribs I’ve ever had! The broth was so flavorful.
Atmosphere: 5
Food: 5
Service: 4
Came here for the Valentines prix fixe menu which promised a welcome glass of Moet. We had like an inch of Moet in our glasses, I’m not sure if the server was at the end of her bottle but it was pretty disappointing, and kind of a bait and switch. There was also an auto gratuity tip of 22% on our bill which was not mentioned when making reservations. Isn’t this in contradiction to California’s SB 478 law? Super disappointed.
Atmosphere: 4
Food: 4
Service: 4
Service was extremely slow. I will never come back here again.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
Very good sushi + cooked food restaurant (they have vegetarian, seafood and meat sections). Overall food was very tasty, and portion sizes were definitely smaller but still reasonably filling if you don’t mind eating less - it’s on the pricier side but the food was very tasty. It was a little bit slow? But the wait staff was very friendly. Would definitely return for sushi next time.
Vegetarian options: Seemed to have a good variety of veg dishes
Atmosphere: 4
Food: 4
Service: 3
Expensive and mediocre. Plain and simple
Atmosphere: 5
Food: 1
Service: 1
Terrible Valentine’s Day experience. Sasa used to be a high quality restaurant. It has turned into a wannabe night club with poor service, lower quality food, and way over priced experience. And they charged a 22% tip on top of it all without any ability to adjust - further promoting their poor service because there is no incentive to change. I have been coming here for years but I will never be back.
Atmosphere: 1
Food: 2
Service: 1
I do not like leaving bad reviews but I am solely leaving this based on the manager or host? (I believe - the bald gentleman that works there). We had a wonderful dinner, our server was fantastic and then as we were finishing full glasses of wine, the “manager (?)” walked up to us and said we had to hurry up because there were tables waiting and quickly walked away. I have never experienced that here before. When I spend over $400 on a dinner, please do not tell me I need to hurry up when my glass is full. We were not just hanging out, taking up space, we were actually finishing part of our meal. This review is only based on that gentleman, I do not believe in tarnishing a good business reputation, but that encounter was embarrassing for the restaurant and completely unprofessional on that persons part. Hopefully he was just having an off nights and I want to stress that this is not a reflection on our wonderful server, the food or drinks - that was all lovely. That person just needs a reminder of rules of hospitality.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sushi
First time eating here. Food was decent but excessively salty, and tasted the same as other places that charge $10 less per item. All fusion/creative takes on Japanese food, but not authentic at all.
Looks like a higher end place, but diners had noisy kids present to ruin any attempt at ambience.
Horrible service - sat with an empty water cup in front of me all night. At least they made sure to clear dishes constantly.
Atmosphere: 4
Food: 2
Service: 2
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