Sooooooooo slow! 3-6 minute timeframe thats shared for mobile ordered is more of a 30 min wait for a simple coffee order
Atmosphere: 1
Service: 1
Matthew Miller
Super friendly, and the drinks always taste amazing! We only go to this starbucks
Atmosphere: 5
Food: 5
Service: 5
Silvia
I won’t be coming back to this Starbucks. No pleasant way to start my Saturday morning.
As I walk in the young lady making coffee made eye contact with me she looked miserable and angry didn’t even acknowledge me, So OK I get it sometimes we just have bad days. Still very disappointing experience as I am walking in.
On a positive note, an older lady who seemed busy did acknowledge me twice with "I'll be right with you," as I waited at the register to place my order. I continue to wait, which seemed to take a while, but again the older lady acknowledged me which made the waiting OK.
However, when a young man finally came over to take my order he simply asked, "What can I get for you?" No eye contact with a very serious demeanor I felt like I was bothering him. Then he just said you can pick up your coffee on the other side.
What happened to customer service. It seems like these young employees are not being taught the basics of customer interaction, and their appearance of the young lady making coffee added to the unprofessional atmosphere.
Its just disappointing to see the decline in customer service nowadays. Putting on a positive face, regardless of personal circumstances or personality it is essential so customers have a pleasant experience.
skye
My favorite Starbucks in the area!! This is such an easy, quick, and accessible location. There’s always people here, and I used to think it was a con when they went to only outdoor seating, but I’ve ended up quite liking it, even if I’m doing work. The staff here are all friendly and attentive and it just makes my day whether I’m coming here in the morning or afternoon.
Atmosphere: 5
Food: 5
Service: 5
Sherie Lisbona
Dietary restrictions: Dairy and gluten
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Pumpkin Spice Crème, Chamomile Mint Blossom
Chris Dozier
Hadn’t been to a Starbucks in awhile so very refreshing no airpots of stale coffee. Everything freshly ground and brewed. Cudos!!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pour Over
Nick Hristov
The barista didn't close the lid properly of my drink and it spilled on my shirt.
Atmosphere: 3
Food: 3
Service: 1
Jason Donaldson
My favorite Starbucks. The staff are awesome and the service always good, fast and consistent!
It's the Starbucks in with a Starbucks you should know what to expect when you walk in. This location delivers everything that you would expect from the Starbucks so it gets five stars. If you like Starbucks no reason not to go here, and there is one advantage because it is located in Palos Verdes shopping center which is a fairly small and easily accessible shopping center.
Atmosphere: 4
Food: 4
Service: 4
Tim Riener
It's the Starbucks in with a Starbucks you should know what to expect when you walk in. This location delivers everything that you would expect from the Starbucks so it gets five stars. If you like Starbucks no reason not to go here, and there is one advantage because it is located in Palos Verdes shopping center which is a fairly small and easily accessible shopping center.
Atmosphere: 4
Food: 4
Service: 4
Erika Amaya Kuempel
The best Starbucks hands down! Staff is always so friendly and welcoming. They know a lot of regulars by name. My drinks and food are always well-prepared. They do get busy, but they stay attentive and make sure everybody gets what they need.
Atmosphere: 5
Food: 5
Service: 5
Randal Plankey
Starbucks is Starbucks pretty much...and this is a good one!
Joe Ellett
It's a typical Starbucks. Staff is professional and friendly.
Sooooooooo slow! 3-6 minute timeframe thats shared for mobile ordered is more of a 30 min wait for a simple coffee order
Atmosphere: 1
Service: 1
Super friendly, and the drinks always taste amazing! We only go to this starbucks
Atmosphere: 5
Food: 5
Service: 5
I won’t be coming back to this Starbucks.
No pleasant way to start my Saturday morning.
As I walk in the young lady making coffee made eye contact with me she looked miserable and angry didn’t even acknowledge me, So OK I get it sometimes we just have bad days. Still very disappointing experience as I am walking in.
On a positive note, an older lady who seemed busy did acknowledge me twice with "I'll be right with you," as I waited at the register to place my order. I continue to wait, which seemed to take a while, but again the older lady acknowledged me which made the waiting OK.
However, when a young man finally came over to take my order he simply asked, "What can I get for you?" No eye contact with a very serious demeanor I felt like I was bothering him. Then he just said you can pick up your coffee on the other side.
What happened to customer service. It seems like these young employees are not being taught the basics of customer interaction, and their appearance of the young lady making coffee added to the unprofessional atmosphere.
Its just disappointing to see the decline in customer service nowadays. Putting on a positive face, regardless of personal circumstances or personality it is essential so customers have a pleasant experience.
My favorite Starbucks in the area!! This is such an easy, quick, and accessible location. There’s always people here, and I used to think it was a con when they went to only outdoor seating, but I’ve ended up quite liking it, even if I’m doing work. The staff here are all friendly and attentive and it just makes my day whether I’m coming here in the morning or afternoon.
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: Dairy and gluten
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Pumpkin Spice Crème, Chamomile Mint Blossom
Hadn’t been to a Starbucks in awhile so very refreshing no airpots of stale coffee. Everything freshly ground and brewed. Cudos!!!!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Pour Over
The barista didn't close the lid properly of my drink and it spilled on my shirt.
Atmosphere: 3
Food: 3
Service: 1
My favorite Starbucks. The staff are awesome and the service always good, fast and consistent!
Atmosphere: 5
Food: 5
Service: 5
Had to wait 15 minutes for a $3.25 coffee.....
Atmosphere: 3
Service: 2
Very friendly staff!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It's the Starbucks in with a Starbucks you should know what to expect when you walk in. This location delivers everything that you would expect from the Starbucks so it gets five stars. If you like Starbucks no reason not to go here, and there is one advantage because it is located in Palos Verdes shopping center which is a fairly small and easily accessible shopping center.
Atmosphere: 4
Food: 4
Service: 4
It's the Starbucks in with a Starbucks you should know what to expect when you walk in. This location delivers everything that you would expect from the Starbucks so it gets five stars. If you like Starbucks no reason not to go here, and there is one advantage because it is located in Palos Verdes shopping center which is a fairly small and easily accessible shopping center.
Atmosphere: 4
Food: 4
Service: 4
The best Starbucks hands down! Staff is always so friendly and welcoming. They know a lot of regulars by name. My drinks and food are always well-prepared. They do get busy, but they stay attentive and make sure everybody gets what they need.
Atmosphere: 5
Food: 5
Service: 5
Starbucks is Starbucks pretty much...and this is a good one!
It's a typical Starbucks. Staff is professional and friendly.
Atmosphere: 5
Food: 5
Service: 5
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