It took 25 minutes to make 1 mocha. Not acceptable. It seems like in store orders come first before mobile. This is the second time it happened.
Food: 5
Service: 2
Terry Rodgers
Horribly rude employees, manager called my girlfriend an extremely rude name (in the back where they thought she couldn't hear them) for just asking for her discount, won't ever be coming back
Atmosphere: 1
Food: 1
Service: 1
Dee P
Worst place to put a Starbucks. You can NEVER find parking. Either Starbucks has its on designated parking spots or move this to another location.
Seol
Staff here are so rude and unhelpful (on duty between 1040-1120 today). When I asked a question about how to earn Starbucks reward stars on my app and how to earn points on a purchase just made, the staff where really aggressive and unhelpful to me and just tried to get rid of me by talking in a condescending tone even though I was just confused about how your loyalty system works. Shocking the staff working here don't understand it. Even though I was trying to be loyal to Starbucks in my question, this experience made me feel like never stepping into a Starbucks ever again. Is it so hard to be kind and considerate to customers who are asking for help?
Atmosphere: 1
Food: 1
Service: 1
Seoll C
Staff here are so rude and unhelpful (on duty between 1040-1120 today). When I asked a question about how to earn Starbucks reward stars on my app and how to earn points on a purchase just made, the staff where really aggressive and unhelpful to me and just tried to get rid of me by talking in a condescending tone even though I was just confused about how your loyalty system works. Shocking the staff working here don't understand it. Even though I was trying to be loyal to Starbucks in my question, this experience made me feel like never stepping into a Starbucks ever again. Is it so hard to be kind and considerate to customers who are asking for help?
Atmosphere: 1
Food: 1
Service: 1
Kathleen Trent
My family went in and they were exceptional. My mom said we need to leave a review because they were wonderful.
Atmosphere: 5
Food: 5
Service: 5
Rosemary Sallee
Speediest Starbucks I've been to this month!
Atmosphere: 3
Food: 4
Service: 5
Colleen Coolish
Super friendly staff
Parking: It's a large shopping center with plenty of parking
Atmosphere: 4
Food: 4
Service: 5
AJ Marinaccio
This is my local walnut Creek. Starbucks is location is convenient on the way to the freeway and the people are awesome.
Parking: 9 parking spots close to entrance, hundreds just a short walk from rest if parking lot.
Great awesome works and nice place to grab a coffee do some work and relax very clean store with friendly
Atmosphere: 5
Food: 5
Service: 5
Vicente Vallés Serrat
good coffee
Atmosphere: 4
Food: 4
Service: 5
cata
I had a better experience than at Clayton's. And the frappuccino was good. I just ordered some sandwiches that only had to be heated and they took a lot of time delivering them.
Atmosphere: 4
Food: 4
Service: 3
Bullplace
This is one of my favorite Starbucks. Staff is always friendly and accommodating with customer’s orders. It’s always well staffed, so the place is always clean. I’ve never had a single issue with my order.
It took 25 minutes to make 1 mocha.
Not acceptable.
It seems like in store orders come first before mobile. This is the second time it happened.
Food: 5
Service: 2
Horribly rude employees, manager called my girlfriend an extremely rude name (in the back where they thought she couldn't hear them) for just asking for her discount, won't ever be coming back
Atmosphere: 1
Food: 1
Service: 1
Worst place to put a Starbucks. You can NEVER find parking. Either Starbucks has its on designated parking spots or move this to another location.
Staff here are so rude and unhelpful (on duty between 1040-1120 today). When I asked a question about how to earn Starbucks reward stars on my app and how to earn points on a purchase just made, the staff where really aggressive and unhelpful to me and just tried to get rid of me by talking in a condescending tone even though I was just confused about how your loyalty system works. Shocking the staff working here don't understand it. Even though I was trying to be loyal to Starbucks in my question, this experience made me feel like never stepping into a Starbucks ever again. Is it so hard to be kind and considerate to customers who are asking for help?
Atmosphere: 1
Food: 1
Service: 1
Staff here are so rude and unhelpful (on duty between 1040-1120 today). When I asked a question about how to earn Starbucks reward stars on my app and how to earn points on a purchase just made, the staff where really aggressive and unhelpful to me and just tried to get rid of me by talking in a condescending tone even though I was just confused about how your loyalty system works. Shocking the staff working here don't understand it. Even though I was trying to be loyal to Starbucks in my question, this experience made me feel like never stepping into a Starbucks ever again. Is it so hard to be kind and considerate to customers who are asking for help?
Atmosphere: 1
Food: 1
Service: 1
My family went in and they were exceptional. My mom said we need to leave a review because they were wonderful.
Atmosphere: 5
Food: 5
Service: 5
Speediest Starbucks I've been to this month!
Atmosphere: 3
Food: 4
Service: 5
Super friendly staff
Parking: It's a large shopping center with plenty of parking
Atmosphere: 4
Food: 4
Service: 5
This is my local walnut Creek. Starbucks is location is convenient on the way to the freeway and the people are awesome.
Parking: 9 parking spots close to entrance, hundreds just a short walk from rest if parking lot.
Atmosphere: 5
Food: 5
Service: 5
I got Wrong order!
Atmosphere: 2
Food: 2
Service: 1
Restaurantji Recommends
Thanks for making Collin's his way.
Kid-friendliness: Cashier was helpful
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino
Great awesome works and nice place to grab a coffee do some work and relax very clean store with friendly
Atmosphere: 5
Food: 5
Service: 5
good coffee
Atmosphere: 4
Food: 4
Service: 5
I had a better experience than at Clayton's. And the frappuccino was good. I just ordered some sandwiches that only had to be heated and they took a lot of time delivering them.
Atmosphere: 4
Food: 4
Service: 3
This is one of my favorite Starbucks. Staff is always friendly and accommodating with customer’s orders. It’s always well staffed, so the place is always clean. I’ve never had a single issue with my order.
Atmosphere: 5
Food: 5
Service: 5
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