Starbucks
716 Bancroft Rd, Walnut Creek
(925) 256-9267
Recent Reviews
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Does NOT have a drive through!! Please change this on Google search.
Atmosphere: 5
Food: 5
Service: 5
Oh my goodness, so much gratitude for this Starbucks! Always kind, super fast, positive and clean. I just spent 3 days at an airport for the computer wipeout in Atlanta and horrible service and it was so refreshing to come back to kindness and the BEST tasting coffee! Salina went the extra mile once again with my sticker when I said I had lost my voice. Thank you! ❤️
Atmosphere: 5
Food: 5
Service: 5
We live pretty close to this Starbucks and enjoy coming here...except dealing with some of the employees. There are great ones and there are consistently some that are the rudest most dismissive folks I've ever encountered at a Starbucks anywhere. Some of them won't even acknowledge you and I believe some of them are racist with how they treated my husband on prior occasions. Do better Starbucks.
...and btw if you don't like me patiently waiting to ask you for a splenda then put them back out so I can grab one for myself. I would rather not interact with you anyway.
Atmosphere: 4
Food: 4
Service: 1
This store in particular messes up most orders. Store on treat/Clayton is better
Atmosphere: 1
Food: 1
Service: 1
No drive thru, but a nice seating area outside with limited seating inside. It is apparent this has no drive-thru as well.
Food/ drink was made fast and well.
Lots of parking.
Atmosphere: 5
Food: 5
Service: 4
OK, it was a Sunday afternoon. The place is busy ... Overheard it they were 11 minutes behind.But then the food prep person sneezes a bunch of times and goes right back to food prep... No passing GO or the wash station.Waiting and waiting as a dozen items are prepped and held behind the counter for over 5 minutes and then brought out en masse. My order still not out... Oh checked in with the food prep associate again and lo and behold, they found my order sitting on the counter. ... Lost the tag I guess ... Said oh here is an egg bite--it should be yours. Mine and quite cold by then...Need a bit of management oversight please ...P. S. Safeway in the same shopping center has a Starbucks. No line, and clearly run professionally.
Atmosphere: 3
Food: 4
Service: 1
Really great staff
Wheelchair accessibility: Ramp available
Atmosphere: 4
Service: 5
Best Starbucks Chain Store. Great Employees You Are Treated Like Family, Love You Guys, Keep Up The Great Work.
Atmosphere: 5
Service: 5
First time here, the staff are great, really accommodating. Love the location and the ambience. Surrounded by water, place is really chill.🥰
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches Can Be Heated Up
6$ oat milk latte made with love
Restaurantji Recommends
Today we had a very bad experience, the staff at this place was terrible we ended up discriminating making gtI hated the guy
Atmosphere: 1
Food: 4
Service: 1
The service is incredible and they treat you very well, apart from the fact that the drinks are very good.
Atmosphere: 5
Food: 5
Service: 5
Starbucks has consistently been a delightful experience for me. The staff is incredibly friendly and goes out of their way to make customers feel welcome and appreciated. What amazes me the most is their ability to remember my name, even though my last visit was a whopping 8 months ago. This level of personalized service truly sets them apart.The ambiance at Starbucks is one of its standout features. The location is close to a beautiful fountain and pond, creating a serene and peaceful atmosphere. It's a perfect spot to relax and enjoy your favorite Starbucks treats while immersing yourself in the calming surroundings.Speaking of treats, my personal favorites at Starbucks are the Pink Drink, coffee cake, and Impossible sandwich. The Pink Drink is a refreshing and delicious beverage that always hits the spot. Pair it with their delectable coffee cake, and you have yourself a winning combination. And let's not forget the Impossible sandwich, a plant-based option that satisfies even the most discerning taste buds.Overall, I highly recommend Starbucks - Bancroft for its friendly staff, inviting ambiance, and mouthwatering menu options. Whether you're looking for a quick caffeine fix or a place to unwind, Starbucks delivers an exceptional experience that keeps customers coming back for more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwiches Can Be Heated Up
Good as usual
Dietary restrictions: Options for certain restrictions like vegan option available
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