Subway
1556 Newell Ave, Walnut Creek
(925) 943-6355
Recent Reviews
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The sub itself did taste well and I love the ghost pepper bread, but the sub is literally so much thinner with small portions of ingredients. It was like a hybrid of a sidekick and a foot long. This location is skimpy on their portions like a chipotle and i don't know if it's a greed issue with the franchise or what, but something should change. However, service was attentive and quick.
Atmosphere: 4
Food: 2
Service: 4
Literally the worst Subway ever. I just bought a footlong sandwich not even 10 minutes ago. First of all, the sandwich itself is smaller than at other locations. They don’t show you what ingredients they have, unlike other Subways. This means you can’t see whether they have fresh ingredients. The server then put three small pieces—when I say small, I mean less than one inch in diameter—of tomato on a footlong sandwich. When I asked for more vegetables, he said that’s an extra charge. I have never heard of Subway charging extra for vegetables. Aside from that, three small pieces of tomato for a footlong sandwich? The branch owner needs to change their business strategy to improve food quality and service so customers will return.
Atmosphere: 1
Food: 1
Service: 1
There were 3 staff members in the afternoon . 1 young guy was very helpful there… he made a fresh order for me and he was very polite and calm… As I was not sure what to order because I am vegetarian but he helped me by making veggie sandwich petty with juicy vegetables. Apart from that he suggested me 2, 3 more options to order as vegetarian a person. I will surly visit there again if Das make my order again ??
Atmosphere: 5
Food: 5
Service: 5
I was thinking of what to order & the muslim woman wearing a hijab who was making the sandwich & waiting for my order looked at me so rudely and annoyingly. She even made a mistake with my order but she doesn't care. She was looking at me angrily and rolled her eyes. Will never order in that subway branch again as long as she is there.
Atmosphere: 1
Food: 1
Service: 1
they charge for anything xtra they gave me 2 pieces of onions I told em add a lil bit more they charge me 2 dollars more rediculous
Short girl make my sandwich wrong. I called twice and she never answered. I had to go to restaurant to show her the sandwich wrong toppings
Atmosphere: 3
Food: 1
Service: 1
Got there at 9:54 and said he was closed
The problem with subway isn't their ingredients, it's their assembly. You have to build a sandwich correctly (hence the whole "Sandwich Artist" campaign of the 90s/00s). Now it's just unregulated madness with heavy mayo at the starboard side and bacon just haphazardly thrown into a pile. Assembly is EVERYTHING. Until subway figures this out and finds their roots again, it's just going to be an absolute circus of lettuce and mismanaged sandwich construction. I feel bad for them, chasing the NBA cred and stupid foot long gimmicks. We used to make killer subs there. Now it's just a roadside sideshow slightly better than McDonald's.We have a Jersey Mike's now.
Atmosphere: 5
Food: 3
Service: 5
not the freshest
Atmosphere: 3
Food: 2
Service: 4
I made an order and they didn't put any meat in it, just pure vegetables and nothing more like 2 pieces of chicken, they didn't put any bacon in it. I don't recommend buying here, why don't they give you the order the way you ask for it?
Atmosphere: 3
Food: 1
Service: 4
Restaurantji Recommends
Very good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Raspberry Cheesecake, Spicy Italian, Subway Club
They don’t accept the coupons. Shoulda checked here first for others reviews. Paid parking as well.
Service: 1
Didn't complete my order as instructed. 2 sandwiches, 1 soda & 1 bag of chips $40.00. Only 2 pieces of turkey on sandwich. I was very disappointed!
Atmosphere: 1
Food: 1
Service: 1
No coupon accepted
Ordered a ⁶" sub with chips, two cookies, and a drink around 7:30pm 3/28/23. The guy who was working cut a 12" in half and gave me the burnt piece( SMH ). It was pastrami, and I was expecting to get a scoop of meat. But was shocked when he hand selected 3 pieces. I didn't want to make a fuss, so I got double meat. He seemed to be bothered by this and threw the extra meat wherever it landed. The sandwich was lopsided, and to add salt to the wound, the 2 raspberry cheesecake cookies I ordered were burnt and stale. $19.14 wasted.....
Atmosphere: 1
Food: 1
Service: 1
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