Wetzel's Pretzels
1275 Broadway Plaza Space #K01, Walnut Creek
(925) 448-8109
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1275 Broadway Plaza Space #K01, Walnut Creek
(925) 448-8109
The worker at window doesn't speak English. Tried 15 times to give order still wrong.
Atmosphere: 1
Food: 3
Service: 1
I LOVE THIS PLACE SAY THIS SUCKS YOUR MEAN CHEESE DIP AND PRETZEL BITES WITH THE RED SLUSH BEST COMBO I HOPE YOU MAKE ELON MUSKS PREVIOUS NET WORTH BECAUSE YOUR PRETZELS IS BETTER THAN GOURMET ONES!
Kid-friendliness: yo soy un niño y no sé qué me dice el es un niño que
Atmosphere: 5
Food: 5
Service: 5
My to go place when kids need one! And i prefer this place over others in this area! Always good quality and love the idea of the big window!!
Atmosphere: 5
Food: 5
Service: 5
Warm snack! Will get more next time!! A good try!!
Very yummy
Prices need to be posted BEFORE you get to the register. We should not have to wait several minutes in line just to see how much the items cost. Nevertheless, the pretzels were good
Customer service is garbage
They close at 7pm Sunday's. Not 830.
My friends and I were walking around and decided to get a snack. I was last in line and my friends were already sitting down by the time I ordered. There was a woman behind me with a stroller, and I had never been to Wetzel's Pretzels before, so I went back to my friends and asked where I should wait. They told me to wait near the stand and they would call my name shortly. I waited next to it, trying not to get in the way of the woman. Soon enough, the woman told me my order was ready and I had to squeeze by to get to the counter. The cashier gave me my food, and then told me sharply "YOU'RE SUPPOSED TO WAIT". I was taken aback, as I knew I should've just waited the whole time, but it was pretty rude and I hadn't truly done anything wrong. I hope your customer service gets better, because you have just lost a customer.
They included napkins in the bag without me asking. How thoughtful!
Restaurantji Recommends
Its good
Great service and pretzels off the hook!!!!!
Closed 2 hours before scheduled closing time despite there being a full five man staff in the booth. Could have saved time bt going to SafeWay or making pretzels at home. ;(
Pretty much the only thing I get at Broadway Plaza.
Closed 2 hours before scheduled closing time despite there being a full five man staff in the booth. Could have saved time bt going to SafeWay or making pretzels at home. ;(
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