Cold Stone Creamery
2112 E Florence Ave, Walnut Park
(323) 585-8796
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2112 E Florence Ave, Walnut Park
(323) 585-8796
Amazing place very clean
Bad customer service.
They closing time needs an update it's 9:30 and they closed down but online it says they closed at 10:30 on a Friday night
Website says the place closes at 10 pm. Im there at 9.26 pm and the sign says open and the person inside announces sorry we're closed.
The taste and texture of the ice cream is disgusting. I'm sorry, but I'm not going back not even my kids liked it.
Amazing ice cream, very fast, I went in to get my usual order of vanilla, nuts and caramel. The manager was very nice and let me try some new samples. Always a good experience coming to this coldstone and the staff are very friendly.
Atmosphere: 5
Food: 5
Service: 5
Edgar V. responds “what’d you say” after every request and he STILL forgot to put the yellow cake pieces. It feels like a waste of time and money if you aren’t getting exactly what you’ve requested. The staff there is male Latino’s with no enthusiasm. Hire happier youths and no ethnicity isn’t the issue, Edgar is. No smile or greeting when customers walk through the door is. Certainly you aren’t the only cold stone location and due to your unprofessional staff on the two occasions I’ve visited, there obviously can’t be a third.
Food: 5
Service: 1
change the hours online so people don’t waste their time coming here at 9:20 when they close at “10”
Atmosphere: 1
Food: 1
Service: 1
Shout out to the man Mohammed, he was the best employee there. Imma miss his service, he was very open and easily able to talk to. He made my cold Stone experience more enjoyable with how friendly he is.
As for the food is great
Atmosphere: 3
Food: 4
Service: 3
Owner is very
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Napkins
Restaurantji Recommends
9:20 and they decided to close early ?
Service: 1
Closes at 10 but you have employees closing up 30 to 40 minutes early? Might wanna put that online so ppl don't waste their time driving to this location.
The ice cream is good but the staff on Sundays suck I come in several times on Sundays. I try and get a shake the same excuse to not make it its either no milk or the blender is not working plus the lobby is never clean floors are greasy or sticky they use a squeegee to wipe the floors and windows walk around the customers with the squeegee dripping serious improvements need to be made. Mangment or the owner needs to get more involved
Christin and Adriana my favorites at Cold Stone, very friendly and good service
Fairly priced
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