BenGong's Tea Walnut CA

1241 N Grand Ave, Walnut
(909) 612-7244

Recent Reviews

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Phoebe Liu

This tea house serves oden, but items are not prepared according to what customers order. Instead, the staff randomly gives leftover items.

I ordered beef balls, but was given bright pink balls containing artificial coloring, which were clearly not shrimp balls. Despite this, the staff claimed they were shrimp balls.

This is a serious misrepresentation of the product, violates basic consumer protection and food labeling standards, and is deceptive to customers.

I would strongly advise caution for anyone who cares about food authenticity and transparency.

Atmosphere: 1

Food: 1

Service: 1

Dana Dent

Really good experience,Milk tea are tasty,and I’ve been to there before,these two girls were very kind and nice,and here is neat

Atmosphere: 5

Food: 5

Service: 5

jiang瑜

This milk tea tastes like it gave up on life.

Atmosphere: 1

Food: 1

Service: 1

Alan tong

“I really wanted to like this place, but the drink made it difficult. For the price, I expected something memorable—instead, it was memorable for the wrong reasons. The flavor was so mild it felt like it was still deciding what it wanted to be. Not awful, just very… disappointing. At this price point, I’ll happily keep my expectations (and money) elsewhere.”

Linda Ma

Their updated menu :)

Atmosphere: 5

Food: 5

Service: 5

William

On Saturday, I had a long wait for my drinks. I ordered large drinks but mistakenly typed small. I could have given 1 star, but they are a small business, and it's tough for small businesses these days.

Atmosphere: 4

Food: 5

Service: 2

Dylan Fung

Boba was hard

Atmosphere: 4

Food: 2

Service: 4

Lorelie

I ordered the Orange Jasmine Tea. I love this place! You have options! Healthy tea or candy tea. Your choice! Something for your health or disease!

Atmosphere: 4

Food: 4

Service: 4

Kenzie Garcia

Awesome girls made delicious drinks. The girl with glasses and ponytail was so polite and kind. I will definitely revisit this store again.❤️❤️❤️

Atmosphere: 5

Food: 5

Service: 5

Nadia Alamillo

These two girls are bad I asked for brown sugar boba milk tea and they just gave me a cup of milk with boba didn’t taste of what I ordered and also when I had walked in they were rude so I do not recommend this place and it is a rip off.

Susana Xu

I have been here three times at this location, and for the first time, the drink was good, but for the second and third times, it's always a disappointment. I always ordered 100% or 75% sweet for cheese cream peach slush. One day, I had the same drink with the same sweetness. It just felt so different than usual. The other time, I got two different limited flavors that came out, and none of them tasted sweet, especially when I ordered 75% sweet. That's ridiculous 😔 it was so hard to finish it. I wouldn't come back here because the quality of the drink is based on luck.

Paul Rocha

Great selection of drinks, probably one of the better milk tea shops around the SGV. However, it is not the first time I have experienced poor service from the staff. It usually takes a lot from me to post a negative comment, especially for a place I really like. Needless to say, I hope the owner takes care of this matter before his/her business goes under.

Harry Chow

I love this one. Great taste.

Atmosphere: 5

Food: 5

Service: 5

Wu Anne

Today, I went to pick up food. A boy with curly hair spoke only English the whole time. It was okay, but he was very rude. I told him that your food was not ready yet, so don’t press the button to pick up food. This way I can’t extend the time and have to wait for you. He said a lot in English. He then asked me if I understood the reason. He knew that my English was not good and it was very shameful to deliberately humiliate the delivery staff. This was already the second time. I said I wanted to give him a heart, and he said: Whatever you want! A staff member who doesn’t know how to respect others, I hope your company can re-educate him!

Atmosphere: 1

Food: 3

Service: 1

吳香菇

No tea smell, very bland, very chemical

Atmosphere: 3

Food: 1

Service: 3

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