Poki Maki in Walnut, CA exceeded our expectations! The innovative touch of having a robot deliver our food to our table added an exciting element to our dining experience. Ordering from the kiosk was convenient and efficient. We indulged in the dynamite salmon bowl, dynamite lobster roll, and dynamite tuna roll, and each dish was a burst of flavor. The presentation of the food was impeccable, showcasing the care and attention to detail put into each dish. Although we were too eager to dig in and forgot to snap photos, we'll definitely capture the beauty of our meals next time. Looking forward to returning for more delightful culinary adventures!
Atmosphere: 5
Food: 5
Service: 5
Javier JuarezBaltazar
The cutest little cat
Atmosphere: 5
Food: 5
Service: 5
Lauren Hand
Great taste, fast, convenient, nice workers.
Atmosphere: 5
Food: 5
Service: 5
Mo Ni Ka C
I like the signature Poki Bowl. Of course a large size bowl ?!Like the combination of the typical Japanese food ingredients.I picked Brown Rice instead. Many options to create your own bowl.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Poki Bowl
Joseph Lin
Doubled charged me and didnt give me the spicy suace i paid extra for, for a purchase on 1/9/24.The staff told me that a manager will contact me, it never happened. While the food is good, the service is horrible.
Atmosphere: 4
Food: 5
Service: 1
Roberto Zavala
The food is decent but the service needs to improve. They are really slow to get your food and the people look and act like they really don't want to be there. They take a long time only because the staff is not on it
Shah W
Heads up, If you are used to going to poke mart, this place is a disappointment.quantity of fish in the large bowl is on the low side.They also take a while to prepare.I wouldn’t be coming here, just not worth it.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Poki Bowl
Emily Chambers
I love this restaurant! Me and my college friends love to eat here! I rated the atmosphere a bit low because they have a large table filled with items and it's been there for the last year or two so it's kind of an eye sore ? but the food is awesome and the staff are very sweet! Overall 9/10?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tempura Udon
Eddie R.
The curry here ain't it... it's pop corn chicken, rice and bland curry. Their sushi pieces are big but not fresh in my opinion. Looks nice inside though but food wise it's not good. The place is empty so I'm going to assume the food sits for a while here as well.
Lynn M.
My little had a craving for spicy tuna so we decided to try this spot after seeing it the night before from getting boba next door. We were greeted when we stepped in and was told we had to order on one of the three the touchscreens provided. They don't accept cash so it was a good thing I had my cc and bank cards with me. The ordering process was fairly straightforward and easy. I ordered the trio since it seemed to be a popular choice on Yelp, plus it looked good, my kiddos ordered a dynamite lobster roll and spicy tuna roll and skipped out on the drinks since they wanted boba (again) from next door. We then chose our table and sat down. Our food was served less than 10minutes later by one of the ladies that greeted us when we arrived. We were a little disappointed because we thought a little robot would serve our food as we saw a post on Yelp from a customer who had his order served by a robot. Maybe next time? That's the only reason why I docked off a star. The trio was yummy and didn't disappoint. My little even asked if he could have some. The place wasn't crowded as we got there an hour and a half before they closed. We're definitely going to go back there again soon.
My order is incomplete I ask for furikake and sesame seed and there’s no spicy mayo u can barely taste it. This Poki is physical
Food: 3
Annika W.
INFLATION BUSTER! $5 simple rolls, all you can drink boba $5 (dine in only) is phenomenal. The sushi is what you pay for 5 stars for a $5 roll! Don't expect nobu quality for $5 also because they are cheap they are busy!!! Expect at least a 20 minute wait especially during peak times!
Honesty C.
The atmosphere of the building itself is very inviting, but the people working behind the counter are not as much. When I entered, no one had greeted me. There were two women working behind the counter and one of them glanced at me. Eventually a third woman came and she was the only one to greet everyone who had entered after me. Customers should always be greeted, and that's the bare minimum. Immediately, as I was looking over the menu, I contemplated whether I should order from here or not simply due to the fact that I had been standing there for quite some time and not one employee had a even attempted to ask if I had any questions or to say anything. The prices are VERY reasonable. The sushi rolls have the same quality taste as the rolls they prepare at grocery stores, yet they're about half the price, so that's a deal. That's pretty much the only reason why I did order from here. I also wanted to try their Udon soup, which isn't great but isn't bad. The broth has a simple flavor, but it's good. The beef is pretty good as well. The noodles, on the other hand, have the texture of what I could only describe as "instant noodles". But, I've also never had udon soup before, so maybe that's just how the noodles are. It was also a "turn off" that nobody delivers your food to you if you decide to dine in. They have a robot bring it over to your table, or they call your order number and you have to pick it up from the counter. I think this is pretty lazy on behalf of the business, and it shows that they don't care much for their customers or interacting with them, but only about saving money. ‼ ALSO. I went to use the restroom, which had a sign "for CUSTOMERS only", but there was someone in there so of course I waited. I waited a long time until finally I heard the toilet flush and immediately a middle-aged man with a blue shirt opened the door to exit and went straight into another door in the hallway, so I assumed he was one of the managers or the owner, since he obviously was not a customer. I didn't hear the water run or the air dryer go off before or after I heard him flush the toilet, so I'm ASSUMING that he didn't wash his hands, which I find extremely disgusting. If I hadn't already paid, that would have been the deciding factor as to whether I ate there or not, and it would have been a no. That is a horrible example to set for the employees, and I hope that the people making our food are a LOT more safe and hygienic than this man was. ‼ Would I come back? No. But I don't regret trying it out. Thank you for your service and I wish the best of success to the business and everyone dedicated to it.
Icesis Y.
I love this location because everything seems like it was made with people with social anxiety in mind. First going into the restaurant there is an open area behind the counter where the employees will be preparing dishes, cleaning etc. you can walk up to the touch screens and order without human interaction. Pick out what you want and make any necessary modification at the end. Pay take a table number if you choose to eat in or place a name (or maybe it was a number assigned to you) for take out. Then you wait for your food to come a little robot comes out and brings you the dish. The little robot does not bring utensils but you can pick those up without human interaction at the front counter, they have chopsticks, spoons and forks. Then when your done pick up the tray (the robot brings your items on a red and black gray) and throw the trash items in the trash located by the exit/entrance and place the tray with the other trays. The only social interaction I had to have was when asking for sauce and a lid because I choose to eat in and did not finish my food. They also have a menu board that it Organized the same way the digital screen is organized in categories . Nice place to maybe do homework and stuff.
Elly Yang
One of my fav place to go! The price reflects on the portion of food but it’s perfect amount for a meal. They have good variety of food and contactless order and delivery.
Poki Maki in Walnut, CA exceeded our expectations! The innovative touch of having a robot deliver our food to our table added an exciting element to our dining experience. Ordering from the kiosk was convenient and efficient. We indulged in the dynamite salmon bowl, dynamite lobster roll, and dynamite tuna roll, and each dish was a burst of flavor. The presentation of the food was impeccable, showcasing the care and attention to detail put into each dish. Although we were too eager to dig in and forgot to snap photos, we'll definitely capture the beauty of our meals next time. Looking forward to returning for more delightful culinary adventures!
Atmosphere: 5
Food: 5
Service: 5
The cutest little cat
Atmosphere: 5
Food: 5
Service: 5
Great taste, fast, convenient, nice workers.
Atmosphere: 5
Food: 5
Service: 5
I like the signature Poki Bowl. Of course a large size bowl ?!Like the combination of the typical Japanese food ingredients.I picked Brown Rice instead. Many options to create your own bowl.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Poki Bowl
Doubled charged me and didnt give me the spicy suace i paid extra for, for a purchase on 1/9/24.The staff told me that a manager will contact me, it never happened. While the food is good, the service is horrible.
Atmosphere: 4
Food: 5
Service: 1
The food is decent but the service needs to improve. They are really slow to get your food and the people look and act like they really don't want to be there. They take a long time only because the staff is not on it
Heads up, If you are used to going to poke mart, this place is a disappointment.quantity of fish in the large bowl is on the low side.They also take a while to prepare.I wouldn’t be coming here, just not worth it.
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Poki Bowl
I love this restaurant! Me and my college friends love to eat here! I rated the atmosphere a bit low because they have a large table filled with items and it's been there for the last year or two so it's kind of an eye sore ? but the food is awesome and the staff are very sweet! Overall 9/10?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Tempura Udon
The curry here ain't it... it's pop corn chicken, rice and bland curry. Their sushi pieces are big but not fresh in my opinion. Looks nice inside though but food wise it's not good. The place is empty so I'm going to assume the food sits for a while here as well.
My little had a craving for spicy tuna so we decided to try this spot after seeing it the night before from getting boba next door. We were greeted when we stepped in and was told we had to order on one of the three the touchscreens provided. They don't accept cash so it was a good thing I had my cc and bank cards with me. The ordering process was fairly straightforward and easy. I ordered the trio since it seemed to be a popular choice on Yelp, plus it looked good, my kiddos ordered a dynamite lobster roll and spicy tuna roll and skipped out on the drinks since they wanted boba (again) from next door. We then chose our table and sat down. Our food was served less than 10minutes later by one of the ladies that greeted us when we arrived. We were a little disappointed because we thought a little robot would serve our food as we saw a post on Yelp from a customer who had his order served by a robot. Maybe next time? That's the only reason why I docked off a star. The trio was yummy and didn't disappoint. My little even asked if he could have some. The place wasn't crowded as we got there an hour and a half before they closed. We're definitely going to go back there again soon.
Restaurantji Recommends
My order is incomplete I ask for furikake and sesame seed and there’s no spicy mayo u can barely taste it. This Poki is physical
Food: 3
INFLATION BUSTER! $5 simple rolls, all you can drink boba $5 (dine in only) is phenomenal. The sushi is what you pay for 5 stars for a $5 roll! Don't expect nobu quality for $5 also because they are cheap they are busy!!! Expect at least a 20 minute wait especially during peak times!
The atmosphere of the building itself is very inviting, but the people working behind the counter are not as much. When I entered, no one had greeted me. There were two women working behind the counter and one of them glanced at me. Eventually a third woman came and she was the only one to greet everyone who had entered after me. Customers should always be greeted, and that's the bare minimum. Immediately, as I was looking over the menu, I contemplated whether I should order from here or not simply due to the fact that I had been standing there for quite some time and not one employee had a even attempted to ask if I had any questions or to say anything. The prices are VERY reasonable. The sushi rolls have the same quality taste as the rolls they prepare at grocery stores, yet they're about half the price, so that's a deal. That's pretty much the only reason why I did order from here. I also wanted to try their Udon soup, which isn't great but isn't bad. The broth has a simple flavor, but it's good. The beef is pretty good as well. The noodles, on the other hand, have the texture of what I could only describe as "instant noodles". But, I've also never had udon soup before, so maybe that's just how the noodles are. It was also a "turn off" that nobody delivers your food to you if you decide to dine in. They have a robot bring it over to your table, or they call your order number and you have to pick it up from the counter. I think this is pretty lazy on behalf of the business, and it shows that they don't care much for their customers or interacting with them, but only about saving money. ‼ ALSO. I went to use the restroom, which had a sign "for CUSTOMERS only", but there was someone in there so of course I waited. I waited a long time until finally I heard the toilet flush and immediately a middle-aged man with a blue shirt opened the door to exit and went straight into another door in the hallway, so I assumed he was one of the managers or the owner, since he obviously was not a customer. I didn't hear the water run or the air dryer go off before or after I heard him flush the toilet, so I'm ASSUMING that he didn't wash his hands, which I find extremely disgusting. If I hadn't already paid, that would have been the deciding factor as to whether I ate there or not, and it would have been a no. That is a horrible example to set for the employees, and I hope that the people making our food are a LOT more safe and hygienic than this man was. ‼ Would I come back? No. But I don't regret trying it out. Thank you for your service and I wish the best of success to the business and everyone dedicated to it.
I love this location because everything seems like it was made with people with social anxiety in mind. First going into the restaurant there is an open area behind the counter where the employees will be preparing dishes, cleaning etc. you can walk up to the touch screens and order without human interaction. Pick out what you want and make any necessary modification at the end. Pay take a table number if you choose to eat in or place a name (or maybe it was a number assigned to you) for take out. Then you wait for your food to come a little robot comes out and brings you the dish. The little robot does not bring utensils but you can pick those up without human interaction at the front counter, they have chopsticks, spoons and forks. Then when your done pick up the tray (the robot brings your items on a red and black gray) and throw the trash items in the trash located by the exit/entrance and place the tray with the other trays. The only social interaction I had to have was when asking for sauce and a lid because I choose to eat in and did not finish my food. They also have a menu board that it Organized the same way the digital screen is organized in categories . Nice place to maybe do homework and stuff.
One of my fav place to go! The price reflects on the portion of food but it’s perfect amount for a meal. They have good variety of food and contactless order and delivery.
Atmosphere: 5
Food: 5
Service: 5