I have only ate at the Wasco La Fonda a few times. My girlfriend lives in Wasco and she has suggested this restaurant a few times. I have always loved the La Fonda on Niles in Bakersfield.This past Saturday it was raining and around 6pm my girlfriend suggested La Fonda’s nachos and tortas. We headed there. When we walked inside there was only 1 lady waiting for her order, other than us it was completely empty. We had stood at the counter for about 2 to 3 minutes waiting for someone to come up front from the back. When the lady finally did she grabbed a phone call that had just started ringing and took their order before taking ours.This is where something went wrong. We placed our order and got our drinks. Another guy walked in and placed an order. We then sat there watching people come in and grab their call in orders and the guy who ordered after us get his order and leave. After 35minutes my girlfriend went up to ask what the status of our order was, but again she waited at the counter for another 3 or 4 minutes until the lady came up and asked if we hadn’t received our order. My girlfriend told her we had not. She then proceeded to explain that apparently our order had got missed when the back printer ran out of paper. Our order was apparently in limbo. The employee then asked if we wanted our order or a refund. After quickly asking my girlfriend what she wanted to do, we asked for a refund.I had paid $32 total for the food and two drinks. She refunded me a little over $24. I told her it was $32. She said “yeah but the drinks.” I didn’t argue but from my perspective is I’d have spent no money here if I hadn’t stopped here. In my opinion, and I know it’s my opinion, but to settle this situation and make me whole for waiting and getting nothing from this place would be a full refund. I was not happy with the resolution but I also am okay with their decision. But it’s my decision that I will never again visit this location and never spend another dollar at the Wasco La Fonda. I hope La Fonda is happy with the $6 they kept for the drinks, because it cost you a customer in the future. 41 wasted minutes.I gave them 2 stars because in the past the food was good but I can’t abide the service here and the way they resolve customer complaints or issues.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Torta
Lucio Rivera
2-17-24 Mistook our order and was overcharged because the cashier couldn't hear. my wife asked for a torta of pastor and was given tacos instead and still was charged to order another torta even though it was on the cashier. then cashier walks out and says "Idk what kind of taco this is but did you guys order it ? " ive never seen a business run so unprofessionally .1 order of chips with guac was 10$ ! With those prices you would think they'd be some decent service and staff
Atmosphere: 1
Food: 1
Service: 1
Philipe Conteras
I like that they give very good sauce and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Luigi C.
If I could give a negative it would be -100, do not I repeat do not go and waste t your time or money, ordered a bean n cheese burrito $10 no one in there hit me and it took 20 minutes, the burrito was small like a convenience store burrito with absolutely nothing in it, like getting a huge sandwich with a half of slice of paper thin meat, place is garbage how do they stay in business?!! Amazingly terrible...and whoever owns this place should be embarrassed to serve this to the public...
Artemio Madrigal
The atmosphere was welcoming and the food was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Torta
jenesie Gonzales
Horrible service, the cashier questioned me for ordering a kids meal. When I got it for my brother for his lunch. Refused to give me salsa since I order a kids meal. When my brother wanted salsa. Some kids don't like plain tacos. Just so rude .
Atmosphere: 1
Food: 1
Service: 1
Irwin Cortez
Tasty
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 2 Tacos Dorados
Justo Acevo
Good food...affordable prices and good service from the
The manager was taking my order at the front and was being very rude rolling her eyes while I was ordering. The restaurant was a mess every single table was dirty. There was no where to sit down. To top it off I ordered a beer and they gave me a very hot beer. When I called to complain the manager was very rude and clicked on me. She said she was the manger on site and didn’t care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Torta, Tacos
been there
I have been going to La Fonda at both the Shafter and Wasco locations for some time. I am just some hapless gringo with a hobby that brings me to the area twice a year or so from my home in Utah. But I have to say that my meal this evening was beyond expectation. I am not Catholic (nor Mormon), but for some reason fish on Friday is what I crave. So I ordered the fish tacos tonight in Wasco at La Fonda. They were delicious! The breading was crispy, the fish tender, perfect! The tortillas were not the focus of the dish. I am beyond pleasantly surprised! Wasco has a variety of dinner options, even a wonderful little sushi restaurant that sadly, closes early in the evening and therefore is usually unavailable to me, though I will hit it when visiting again in February. But La Fonda fish tacos tonight were the bomb!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
Jacel Jara
This place has fallen down so far. The tortas are now expensive and if they are missing ingredients they just give it to you without the ingredients instead of informing you. In my case they had no avocado and even went as far as to charge me for extra avocado yet if i had not complained they would not have said
Atmosphere: 4
Food: 1
Service: 1
Esteban Vasquez
Excellent service fair price. Clean place and they take cards.
Atmosphere: 4
Food: 3
Service: 4
Enrique Aguirre
What a disgrace, disgusting place with horrible customer service and food.
I have only ate at the Wasco La Fonda a few times. My girlfriend lives in Wasco and she has suggested this restaurant a few times. I have always loved the La Fonda on Niles in Bakersfield.This past Saturday it was raining and around 6pm my girlfriend suggested La Fonda’s nachos and tortas. We headed there. When we walked inside there was only 1 lady waiting for her order, other than us it was completely empty. We had stood at the counter for about 2 to 3 minutes waiting for someone to come up front from the back. When the lady finally did she grabbed a phone call that had just started ringing and took their order before taking ours.This is where something went wrong. We placed our order and got our drinks. Another guy walked in and placed an order. We then sat there watching people come in and grab their call in orders and the guy who ordered after us get his order and leave. After 35minutes my girlfriend went up to ask what the status of our order was, but again she waited at the counter for another 3 or 4 minutes until the lady came up and asked if we hadn’t received our order. My girlfriend told her we had not. She then proceeded to explain that apparently our order had got missed when the back printer ran out of paper. Our order was apparently in limbo. The employee then asked if we wanted our order or a refund. After quickly asking my girlfriend what she wanted to do, we asked for a refund.I had paid $32 total for the food and two drinks. She refunded me a little over $24. I told her it was $32. She said “yeah but the drinks.” I didn’t argue but from my perspective is I’d have spent no money here if I hadn’t stopped here. In my opinion, and I know it’s my opinion, but to settle this situation and make me whole for waiting and getting nothing from this place would be a full refund. I was not happy with the resolution but I also am okay with their decision. But it’s my decision that I will never again visit this location and never spend another dollar at the Wasco La Fonda. I hope La Fonda is happy with the $6 they kept for the drinks, because it cost you a customer in the future. 41 wasted minutes.I gave them 2 stars because in the past the food was good but I can’t abide the service here and the way they resolve customer complaints or issues.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Torta
2-17-24 Mistook our order and was overcharged because the cashier couldn't hear. my wife asked for a torta of pastor and was given tacos instead and still was charged to order another torta even though it was on the cashier. then cashier walks out and says "Idk what kind of taco this is but did you guys order it ? " ive never seen a business run so unprofessionally .1 order of chips with guac was 10$ ! With those prices you would think they'd be some decent service and staff
Atmosphere: 1
Food: 1
Service: 1
I like that they give very good sauce and the food is good.
Atmosphere: 5
Food: 5
Service: 5
If I could give a negative it would be -100, do not I repeat do not go and waste t your time or money, ordered a bean n cheese burrito $10 no one in there hit me and it took 20 minutes, the burrito was small like a convenience store burrito with absolutely nothing in it, like getting a huge sandwich with a half of slice of paper thin meat, place is garbage how do they stay in business?!! Amazingly terrible...and whoever owns this place should be embarrassed to serve this to the public...
The atmosphere was welcoming and the food was good.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Torta
Horrible service, the cashier questioned me for ordering a kids meal. When I got it for my brother for his lunch. Refused to give me salsa since I order a kids meal. When my brother wanted salsa. Some kids don't like plain tacos. Just so rude .
Atmosphere: 1
Food: 1
Service: 1
Tasty
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 2 Tacos Dorados
Good food...affordable prices and good service from the
Atmosphere: 4
Food: 4
Service: 4
Wide food
Atmosphere: 5
Food: 4
Service: 5
Food was
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Tacos
Restaurantji Recommends
The manager was taking my order at the front and was being very rude rolling her eyes while I was ordering. The restaurant was a mess every single table was dirty. There was no where to sit down. To top it off I ordered a beer and they gave me a very hot beer. When I called to complain the manager was very rude and clicked on me. She said she was the manger on site and didn’t care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Torta, Tacos
I have been going to La Fonda at both the Shafter and Wasco locations for some time. I am just some hapless gringo with a hobby that brings me to the area twice a year or so from my home in Utah. But I have to say that my meal this evening was beyond expectation. I am not Catholic (nor Mormon), but for some reason fish on Friday is what I crave. So I ordered the fish tacos tonight in Wasco at La Fonda. They were delicious! The breading was crispy, the fish tender, perfect! The tortillas were not the focus of the dish. I am beyond pleasantly surprised! Wasco has a variety of dinner options, even a wonderful little sushi restaurant that sadly, closes early in the evening and therefore is usually unavailable to me, though I will hit it when visiting again in February. But La Fonda fish tacos tonight were the bomb!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tacos
This place has fallen down so far. The tortas are now expensive and if they are missing ingredients they just give it to you without the ingredients instead of informing you. In my case they had no avocado and even went as far as to charge me for extra avocado yet if i had not complained they would not have said
Atmosphere: 4
Food: 1
Service: 1
Excellent service fair price. Clean place and they take cards.
Atmosphere: 4
Food: 3
Service: 4
What a disgrace, disgusting place with horrible customer service and food.
Atmosphere: 1
Food: 1
Service: 1