El Pollo Loco

1401 Main St, Watsonville
(831) 728-2941

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Recent Reviews

I haven’t been to an el pollo loco since I was in high school, but I had to drive to Watsonville for at and t. I was super hungry and thought I’d try it out after over 20 years. The service was unbelievably good. A gentleman saw me standing there looking confused and he came around and started helping me. Got my order in , then another lady came out to drop somebody’s order at their table and she smiled and greeted me on her way. Excellent service. The food was also good!
I have only eaten here once. I was given a $15 gift certificate, and ate the chicken avocado salad for dinner. It was remarkably healthy for fast food. There was plenty of grilled (not greasy) chicken and large avocado slices on the lettuce. The avocado was perfectly ripe. The manager and the guy who took my order were attentive and did not rush me. The hyped pop music was not the best ambience, but normal for fast food eaten in. The men's room was clean.
It was my first time there and I immediately liked the inside atmosphere. I ordered the 11;99 chicken meal. I didn't mind waiting when the manager and staff said it would be a little longer and I happily waited. The manager offered me two drinks for the wait and I really appreciated that gesture. I left happy and will visit again.

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