They were 3 guys, and none of them were nice 😔. The younger that take my order have the attitude to full (bad really bad) . The food was ok, missing little flavor but ok.
Franky
Would recommend!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesesteak
Andrea Rhodeman
I want to take this time to send a commendation to Eric at this particular Charlie's. There was a bit of a mess up with my order, which he took full responsibility for, was very apologetic, and he went over and beyond to rectify the situation. He clearly values his position and the Charlie's brand. Thank you Eric! I truly felt valued as a customer and will definitely be back. Plus, the food was great and both of the guys' customer service were very pleasant and welcoming. I was greeted with a smile and willingness to provide excellent service. Thanks again!
Atmosphere: 5
Food: 4
Service: 5
Jose Manuel
⭐⭐⭐⭐⭐
I had a fantastic experience at Charley's Philly Steaks! I accidentally dropped my fries but didn't complain. Several minutes later, as I was sitting with my 3-year-old son, Daniel and manager Eric called me over and replaced them. Their kindness and exceptional service made me feel truly valued.
The little things often go unnoticed or shared, but not today. Thank u gentlemen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Philly, Original Fries
Henry Lee
This place was amazing to eat at this morning. The girl at the register was extremely nice and helped me out o because of my dietary restrictions I had and the sandwich was so good I chose the steak sandwich with fries and it was good. Definitely coming back :)
Dietary restrictions: I wanted very little cheese and no mayo because I’m gluten and dairy free
Atmosphere: 4
Food: 4
Service: 5
kayla ye
Rotten
Atmosphere: 1
Food: 1
Service: 1
Alyssa Gutierrez
This was my first time going and trying the food. There was 3 employees, a man cooking the food and 2 girls. The 1 at the cashier her name is Cristina, you can barley hear anything she’s saying, she needs to speak up louder. The other girl who was in the kitchen helping, was VERY RUDE and had an attitude and was rolling her eyes! She was slamming the food on the counter as well, when my number was called I had asked to verify what number was it that called and when she answered me she says yeah and rolls her eyes at me and slams the fries on the counter. Totally uncalled for and not necessary! When I went back to ask to speak with the manager, turns out the one who had the attitude and rolling eyes was manager!! Makes the situation even worse since she’s the manager and she know better. When she came up to me she knew what I was going to say and tell her and she started apologizing for the way she slammed the food and didn’t mean to give attitude. She claims they’re busy and she’s just trying to hurry up!! There was nobody there when I got there? It was myself and my boyfriend and another lady that showed up after me. Either way it’s still no excuse and unacceptable! I hope corporate sees this or someone that’s higher up because they for sure need to do better with hiring the right people!! First and last time I go there!
Atmosphere: 1
Food: 2
Service: 1
Edith Cruz
I love coming to eat here and the workers always explain any questions or issues I have with the menu. Today the young lady and gentleman even helped me double pack this large order I had to go. I will for sure be coming back.
Atmosphere: 5
Food: 5
Service: 5
Антон Булгаков
Some of the best hot dogs. High quality standard for all establishments of this network
pretty nice decided to get some food here with my sister while shopping plus the girl on the cashier with pigtails was really helpful and nice to us :)
Terence Bragg (Tx1 G)
They've stopped selling turkey. Only dry, weird chicken. Unfortunately that means I'm no longer a customer.
Wilson Wong
They serve a spins on the cheese steak. In the past, they never has a real ? ? on the menu. Well until now, they have one called old school. It's just meat and onions topped of with classic Cheese Whiz. Yes, Cheese Whiz, just like in Philly.
Atmosphere: 2
Food: 4
Service: 4
Paulina Cardenas
Loved eating here the food was pretty good and the girls there were fast with my orders I definitely recommend the gourmet fries best items there
Maggie Flores
All the workers were so nice and helpful! For sure going back !
They were 3 guys, and none of them were nice 😔. The younger that take my order have the attitude to full (bad really bad) . The food was ok, missing little flavor but ok.
Would recommend!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesesteak
I want to take this time to send a commendation to Eric at this particular Charlie's. There was a bit of a mess up with my order, which he took full responsibility for, was very apologetic, and he went over and beyond to rectify the situation. He clearly values his position and the Charlie's brand. Thank you Eric! I truly felt valued as a customer and will definitely be back. Plus, the food was great and both of the guys' customer service were very pleasant and welcoming. I was greeted with a smile and willingness to provide excellent service. Thanks again!
Atmosphere: 5
Food: 4
Service: 5
⭐⭐⭐⭐⭐
I had a fantastic experience at Charley's Philly Steaks! I accidentally dropped my fries but didn't complain. Several minutes later, as I was sitting with my 3-year-old son, Daniel and manager Eric called me over and replaced them. Their kindness and exceptional service made me feel truly valued.
The little things often go unnoticed or shared, but not today. Thank u gentlemen.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Philly, Original Fries
This place was amazing to eat at this morning. The girl at the register was extremely nice and helped me out o because of my dietary restrictions I had and the sandwich was so good I chose the steak sandwich with fries and it was good. Definitely coming back :)
Dietary restrictions: I wanted very little cheese and no mayo because I’m gluten and dairy free
Atmosphere: 4
Food: 4
Service: 5
Rotten
Atmosphere: 1
Food: 1
Service: 1
This was my first time going and trying the food. There was 3 employees, a man cooking the food and 2 girls. The 1 at the cashier her name is Cristina, you can barley hear anything she’s saying, she needs to speak up louder. The other girl who was in the kitchen helping, was VERY RUDE and had an attitude and was rolling her eyes! She was slamming the food on the counter as well, when my number was called I had asked to verify what number was it that called and when she answered me she says yeah and rolls her eyes at me and slams the fries on the counter. Totally uncalled for and not necessary! When I went back to ask to speak with the manager, turns out the one who had the attitude and rolling eyes was manager!! Makes the situation even worse since she’s the manager and she know better. When she came up to me she knew what I was going to say and tell her and she started apologizing for the way she slammed the food and didn’t mean to give attitude. She claims they’re busy and she’s just trying to hurry up!! There was nobody there when I got there? It was myself and my boyfriend and another lady that showed up after me. Either way it’s still no excuse and unacceptable! I hope corporate sees this or someone that’s higher up because they for sure need to do better with hiring the right people!! First and last time I go there!
Atmosphere: 1
Food: 2
Service: 1
I love coming to eat here and the workers always explain any questions or issues I have with the menu. Today the young lady and gentleman even helped me double pack this large order I had to go. I will for sure be coming back.
Atmosphere: 5
Food: 5
Service: 5
Some of the best hot dogs. High quality standard for all establishments of this network
Amazing sandwiches and fries!!!!
Restaurantji Recommends
pretty nice decided to get some food here with my sister while shopping plus the girl on the cashier with pigtails was really helpful and nice to us :)
They've stopped selling turkey. Only dry, weird chicken. Unfortunately that means I'm no longer a customer.
They serve a spins on the cheese steak. In the past, they never has a real ? ? on the menu. Well until now, they have one called old school. It's just meat and onions topped of with classic Cheese Whiz. Yes, Cheese Whiz, just like in Philly.
Atmosphere: 2
Food: 4
Service: 4
Loved eating here the food was pretty good and the girls there were fast with my orders I definitely recommend the gourmet fries best items there
All the workers were so nice and helpful! For sure going back !
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