Chipotle Mexican Grill

143 Barranca St, West Covina
(626) 967-6680

Recent Reviews

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Lokaa.4.christ

The employees looked so miserable, no customer service, no welcoming. Food section was so dirty food looked old that had been sitting there for days, employees had no smiles just looked completely miserable there. So sad. Never again are we coming to this chipotle.

Atmosphere: 1

Food: 1

Service: 1

Hansel Sotelo

I love the food there only that the atmosphere and the service isn't good enough for 5 stars. 🌯

Atmosphere: 2

Food: 4

Service: 3

RAFAEL ORTIZ

Bought Sofritas and a small portion was given. I asked for more and the guy wanted to charge me extra for double portion. The portion I got is not worth $11. DO NOT WASTE YOUR MONEY HERE!!

Atmosphere: 3

Food: 4

Service: 2

Linda Mcclinton

VERY SKIMPY!! ON THE PORTIONS OF FOOD, ESPECIALLY AT THE PRICE AND NOT SO GREAT CUSTOMER

Atmosphere: 4

Food: 5

Service: 3

Recommended dishes: Veggie Full Bowl

Angela “Ang”

Portions definitely need to be weighed out. I know I only got four ounces of meat for my double meat bowl when it's supposed to be eight. Spent $45 for two double meat bowls when the meat isn't good quality and I was underserved.

Atmosphere: 3

Food: 1

Service: 1

Hayleigh

Worst chipotle I’ve ever been to! I picked up an order at this location and the staff was very dismissive saying it wasn’t ready yet. I sat and waited before getting up to ask about my order again. IT WAS BEHIND THE COUNTER THE ENTIRE TIME!!!! I had cold food because the employees couldn’t be bothered to look behind them.

Lauren Henny

We used to go to this location all the time but i think they hired new people recently. Every time we have gone since, we have been severely skimped on portions, getting nearly half the amount of protein as normal and still paying the same price. Not worth it. My advice, hop over to In-N-Out.

David Zotalis

The steak burrito was bad all rice corn and lettuce no meat should call it veggie burrito people where really nice this is all about the CEO probably makes too much money ?

Atmosphere: 2

Food: 1

Service: 4

Tim Bauer

I order online for lunch here regularly and every time it isn't ready on time while 8 people wait for pick up orders and there are 6 people behind the counter talking to each other.

It's 2024. The line is empty because people want to order online. Why can't they figure this out and add employees to the pick up orders? Seems insanely unaware and it's every time.

Cmon Chipotle.

8/26 I'm here again today with the exact same situation here. Poor woman is here with a baby and she's been waiting longer than I have. I need another decent option near me because this place does not seem to be getting better.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Salad

Tony Marshall

Train your staff better. Food cold and tastes bland. Wouldn't take my free drink coupon. Argued it was for only fountain drinks when it clearly says bottled or canned. Shame

Rina Guerra

On July 8th I went to buy lunch for 6 people, I ask for 3 guacamole, I went to my car and check my bags I had 2 guacamole, they had charge 4, went back inside to ask for the 3rd guan, the cashier who's pregnant throwed me out my guacamole with a very rude attitude and said something I couldn't hear with a sarcastic smile.

Atmosphere: 1

Food: 3

Service: 1

RAYTHEEBOI

Cleanest and best atmosphere chipotle. They give bigger portions than most. Also fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Rocio De La Hoya

Delicious. My favorite queso blanco and chips.

Atmosphere: 5

Food: 5

Service: 5

Jose Contreras

The people skimp out on the ingredients. The coworker I got attended by looked like he didn't even want to be there. The meat wasn't even hot, a lot of unnecessary fat
and low meat content and couldn't even chew it well. The person making my burrito was trying to rush everything and I had to tell em to put more toppings multiple times.He doesn't understand how to serve a proper burrito. SMH.Bad place. I'd recommend going to a real Mexican restaurant. The guy that rang me up didn't even answer the question I asked him, just looked the other way like a fool. This place sucks. Rip off. I want my $16.75 refunded.

Atmosphere: 1

Food: 1

Service: 1

Shogun

The people skimp out on the ingredients. The coworker I got attended by looked like he didn't even want to be there. The meat wasn't even hot, a lot of unnecessary fat
and low meat content and couldn't even chew it well. The person making my burrito was trying to rush everything and I had to tell em to put more toppings multiple times.He doesn't understand how to serve a proper burrito. SMH.Bad place. I'd recommend going to a real Mexican restaurant. The guy that rang me up didn't even answer the question I asked him, just looked the other way like a fool. This place sucks. Rip off. I want my $16.75 refunded.

Atmosphere: 1

Food: 1

Service: 1

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