Dunkin'
1428 S Azusa Ave Suite C, West Covina
(626) 727-6272
Recent Reviews
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They are giving priority to those who order Drive to wait more than 20 minutes for an order. And those seeing as Drive orders. Here and the next the only thing they know how to say is sorry. Our time is very valuable too.
Service: 1
Every time we go to get a banana split, they never have bananas 🍌😔
🤷
I always call to check if they have bananas for a banana split and they always say " unfortunately they don't" .
Atmosphere: 3
Food: 1
Service: 2
Nice people, clean dining area
I went this morning to get two munchkin buckets, one for me and one for my boyfriend,, and a coffee. I order and the person said "its one per person because they're popular." Even though the screen said 3 per customer. Fine. She never asked what munchkins I wanted. So I got stuck with ones I didn't want and didn't even get the Halloween ones. Just so disappointed with the service.
Atmosphere: 1
Food: 2
Service: 1
My go to spot in the morning for coffee and breakfast. Ice cream deals also come in clutch on hot days
Atmosphere: 5
Food: 5
Service: 5
Came in for iced coffee and French cruller and noticed bugs flying around and landing on the ?. I pointed it out to the employee but she just smiled and gave that "so what" look. While waiting for my order the other employees were pulling the same Donuts for the drive thru customers. Terrible.
I'll probably get my drinks here and get my donuts at the Rainbow donut shop next door.
I hope LA County Health reads this post.
Best coffee.....good coffee, always fresh. Make sure U use their app!
Atmosphere: 3
Service: 4
Thanks Eren for a great service. People are the main factor that distinguish a business ftom another. In this Dunkin', anyone can relax. The store has inside and outside seating. The store hosts a full Baskin Robbins as well.
Kid-friendliness: Donuts and Baskin Robbins ice cream
Wheelchair accessibility: Direct access from the dedicated parking spots
Atmosphere: 5
Food: 5
Service: 5
First time there because I had a gift card. A young lady at the front register assisted me on the best option to create my Cold Brew. It was delicious ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Donuts
I ordered a bavarian cream donut and there was only a half a teaspoon of cream at the edge of the donut and none in the center. I paid $2.00 for a donut, I expect more cream than that. Stop skimping on the cream.
Food: 2
Restaurantji Recommends
I ordered a bavarian cream donut and there was only a half a teaspoon of cream at the edge of the donut and none in the center. I paid $2.00 for a donut, I expect more cream than that. Stop skimping on the cream.
Food: 2
Excellent!
Atmosphere: 5
Food: 5
Service: 5
I've never been to a dunkin where they so not take care of customers at the counter we have stood here for 30 minutes and have just been ignored and almost forced to use the machine to order when they do not have the options we need. What the hell is becoming of this world.
Atmosphere: 1
Food: 4
Service: 1
They're satanic management openly admitted it.
TERRIBLE! TERRIBLE! TERRIBLE! Stick with Starbucks it's app user friendly and straightforward. I went to DD's to celebrate coffe day and to redeemed free coffee with purchase of course came out paying full price on top coffee tasted terrible! Thumbs down ? way down very disappointed!!!
Service: 1
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