First time tried Dunkin’ Donuts. So disappointed. The donut was dry not soft.
Atmosphere: 3
Food: 2
Service: 3
Sydney
Great experience had the donut wanted. Ben was also very nice and friendly. 10/10 would recommend him again. He made my night. #giveabrothaaraise
Atmosphere: 5
Food: 5
Service: 5
Jaime Portillo
I had placed an order for a raspberry iced tea and I got a iced coffee with a taste of raspberry
Atmosphere: 1
Food: 1
Service: 1
Trisha Villa
My favorite dunkin donuts and the workers are Angels when I call. My favorite location!!!! 5 stars
Atmosphere: 5
Food: 5
Service: 5
Michael M
I paid $22 for xl hot chocolate thru door dash and you guys sent me coffee. You usually get the order right, but 20 plus dollars for a cup of hot chocolate and you get it wrong is unacceptable. 1 star.
Atmosphere: 1
Food: 1
Service: 1
Mistyrose Lopez
This location did not get the free tote as advertised. They do have it advertised on the menu but does not say that the location is not participating. They also have drinks on the menus that are no longer available. Don’t waste your time with this location, coffee was no good either
Atmosphere: 1
Food: 1
Service: 1
Giovanni “Van” Avenido
Dunkin, what else?
Atmosphere: 3
Food: 3
Service: 3
Lore Gonzales
I went here for the very first time. I got me a chocolate donut. It was so dry, I spit it out and I let the know and they said, well, I'm sorry, that's the way they come. So disgusting never will I go there again? I ended up picking up 3 drinks.Those were all good.There was no problem with the drinks.The donuts were the nasty ones
It’s always clean in here and all of the workers are very kind. There is great customer service. I’m a student athlete and it’s my favorite place to come and get a coffee and do homework before and after school. They also play good music.
Atmosphere: 5
Food: 5
Service: 5
Risa Ha
Sat at the window for 5 minutes. No service. Sat through the drive through for ten minutes. Service is incredibly slow. No not go here. Still waiting at the window going on 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Magdalena Sudarman
Dunkin' in West Covina offers a convenient setup—easy kiosks, mobile ordering, and breakfast combos—all nestled within a clean, community-oriented space. Certain menu items like the turkey breakfast sandwich and smoothies draw strong praise.
However, the experience can be hit or miss. Donuts sometimes fall short in texture and sweetness, some breakfast items have disappointed, and service depends largely on staffing. Ordering via app or visiting during off-peak times might help smooth out service hiccups.
Atmosphere: 3
Food: 4
Service: 3
Evan Grahn
Such a cute little hole-in-the wall donut shop. I wish this place had more locations so I had a more reliable source of gallbladder aches.
Atmosphere: 2
Food: 3
Service: 5
Charisma Murillo
10/10 recommend!! All the staff are super nice & the Manager Bradley is awesome & very helpful! My favorite Dunkin location to go to!
First time tried Dunkin’ Donuts. So disappointed. The donut was dry not soft.
Atmosphere: 3
Food: 2
Service: 3
Great experience had the donut wanted. Ben was also very nice and friendly. 10/10 would recommend him again. He made my night. #giveabrothaaraise
Atmosphere: 5
Food: 5
Service: 5
I had placed an order for a raspberry iced tea and I got a iced coffee with a taste of raspberry
Atmosphere: 1
Food: 1
Service: 1
My favorite dunkin donuts and the workers are Angels when I call. My favorite location!!!! 5 stars
Atmosphere: 5
Food: 5
Service: 5
I paid $22 for xl hot chocolate thru door dash and you guys sent me coffee. You usually get the order right, but 20 plus dollars for a cup of hot chocolate and you get it wrong is unacceptable. 1 star.
Atmosphere: 1
Food: 1
Service: 1
This location did not get the free tote as advertised. They do have it advertised on the menu but does not say that the location is not participating. They also have drinks on the menus that are no longer available. Don’t waste your time with this location, coffee was no good either
Atmosphere: 1
Food: 1
Service: 1
Dunkin, what else?
Atmosphere: 3
Food: 3
Service: 3
I went here for the very first time. I got me a chocolate donut. It was so dry, I spit it out and I let the know and they said, well, I'm sorry, that's the way they come. So disgusting never will I go there again? I ended up picking up 3 drinks.Those were all good.There was no problem with the drinks.The donuts were the nasty ones
Atmosphere: 3
Food: 1
Service: 3
I love 💞 this place... Great customer service
Atmosphere: 5
Food: 4
Service: 4
Love their Dunkalate the best drink ever!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It’s always clean in here and all of the workers are very kind. There is great customer service. I’m a student athlete and it’s my favorite place to come and get a coffee and do homework before and after school. They also play good music.
Atmosphere: 5
Food: 5
Service: 5
Sat at the window for 5 minutes. No service. Sat through the drive through for ten minutes. Service is incredibly slow. No not go here. Still waiting at the window going on 10 minutes.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' in West Covina offers a convenient setup—easy kiosks, mobile ordering, and breakfast combos—all nestled within a clean, community-oriented space. Certain menu items like the turkey breakfast sandwich and smoothies draw strong praise.
However, the experience can be hit or miss. Donuts sometimes fall short in texture and sweetness, some breakfast items have disappointed, and service depends largely on staffing. Ordering via app or visiting during off-peak times might help smooth out service hiccups.
Atmosphere: 3
Food: 4
Service: 3
Such a cute little hole-in-the wall donut shop. I wish this place had more locations so I had a more reliable source of gallbladder aches.
Atmosphere: 2
Food: 3
Service: 5
10/10 recommend!! All the staff are super nice & the Manager Bradley is awesome & very helpful! My favorite Dunkin location to go to!
Atmosphere: 5
Food: 5
Service: 5
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