El Pollo Loco

2312 S Azusa Ave, West Covina
(626) 965-8119

Recent Reviews

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Victor Nunez

Crunchy chicken tacos were very very good.

Atmosphere: 5

Food: 5

Service: 5

Yeimi Palencia

Please find another location, this place is HORRIBLE, they have really bad service, I just got Mac&cheese and flavor is horrible, still frozen, looks really really OLD, same with churros, you never will get a 100% good food, is always WRONG and bad ALWAYS

Rene Gee

My previous recent experience was poor at this location. When I tried using a coupon, it didn't go through and at the same time the representative taking my order was being dismissive and unhelpful.

Atmosphere: 1

Food: 1

Service: 1

adriana pineda

Service was fast but the staff is not so friendly and don't even smile.
Not really accommodating.

Atmosphere: 1

Food: 3

Service: 2

Reviews

I can't really justify returning here. I don't know but I just felt that the lady was mean but at least a male worker seemed nice and had a bit of a conversation. Food wise, the chicken doesn't really have a lot of flavor and I guess the rice can somehow help but yeah I tried it out on a whim and felt that the price and taste isn't for me. I accidentally ordered an add on thinking I was suppose to add it for the chicken to be included 😅🙇‍♂️

Atmosphere: 2

Food: 2

Service: 2

Gabby Velasquez

The evening staff on a Saturday are the worst. Disrespectful, and disregarding the customers. Judging the customers for asking questions about the menu.

Atmosphere: 1

Food: 1

Service: 1

Gabriela Velasquez

The evening staff on a Saturday are the worst. Disrespectful, and disregarding the customers. Judging the customers for asking questions about the menu.

Atmosphere: 1

Food: 1

Service: 1

Andrea Garcia

Staff was horrible and rude, I found a bug in my food and lady who I think is the manager tried telling me it wasn’t a bug and called me crazy. They took forever to give me my food and on top of that a bug in my food?!?!? Stay away from this horrible place and spend your hard earned money somewhere else!

Louie Batt

Great place to eat a great chicken 🐔 meal.

Atmosphere: 5

Food: 5

Service: 5

Robin Holtzclaw-Reynolds

Dee-lish😋

Atmosphere: 3

Food: 5

Service: 5

John Chua

Good food and very reasonable price
And I like their carbornated water

Atmosphere: 5

Food: 5

Service: 5

Lyn

Staff is always super nice and helpful here, great people 👍

Atmosphere: 5

Food: 5

Service: 5

Jesse E. Gatdula

With Sis Baby De Claro
My mother loves El Pollo loco

Atmosphere: 3

Food: 4

Service: 3

Pamela Mitchell

Excellent service, food made exactly like i requested

Atmosphere: 5

Food: 5

Service: 5

Arceo Tolentino

Food is good, people are nice

Atmosphere: 4

Food: 4

Service: 4

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