El Pollo Loco

2312 S Azusa Ave, West Covina
(626) 965-8119

Recent Reviews

Anna Luisa Pena

I stood waiting for some minutes before anyone acknowledged me. The drinks taste Horrible.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Double Chicken Tostada Salad

Super Gremlin

It was so bad my burrito had no chicken bearly any queso and the chips were unsalted and stale and on top of that I waited about 20 minutes to get this even though there was no people and one of the workers was looking all up on me 1/5?

Atmosphere: 1

Food: 1

Service: 1

Nicole McFarland

I see why I stop coming here ? I ordered a double chicken tostado. What I received was a bowl full of old lettuce a scoop of chicken I think,slice of Avocado, drop of sour cream. Looks like about a tablespoon of rice and not that of beans. I feel like I was given the last of the leftovers unacceptable. They gave me a lot of sauce I didn't ask for probably to make up for lack food in my Tostado.Never again what a waste!

Food: 1

Service: 1

Hermes Gascon

Food is always fresh and delicious ?!

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Double Chicken Avocado Salad

Stephiie Gzmn

I have come to this location multiple times and my food is just not it. The portions are miserable, always missing food, utensils or napkins. They have also charged me for the wrong items. I know it's my fault for not double checking but I usually go on my 30min break, it's difficult to check stuff. Ask for pico and I think I got tomato salsa instead, my guac was not fresh at all.

Atmosphere: 3

Food: 3

Service: 3

Eleana K.

Love the chicken tostada♥️??⚘️

Atmosphere: 5

Food: 5

Service: 5

R G.

I was please to stop by restaurant, well keep, clean and very helpfull employees. I ordered a Chicken salad bowl and was sorprise of the taste and size of the salad bowld. They recomended the chips and guacamole, another good advice. Food was fresh and delicious. So please with the service.

Christine C.

Worse store what happened management sucks. Did the employee died brought rude customers. I like it better before in 2008 to 2018 Ppl like employee very so nice now the youth are rude fired them

Nancy Clark

We're very helpful for got name had big earrings in west CovinaVegetarian options: Good variety

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Tostada Salad

Aric H.

Im going to make this short and to the point because i dont want to waste my time spending money at this location anymore. I ordered the 3 piece chicken meal 2 thighs 1 leg. If u like bite sized chicken jerky morsels, order from here, otherwise, dont bother ordering the meal. The chicken was dry af, and literally the size of the small salsa containers. I think they cut 1 thigh into 2 pieces and gave me a pigeon leg.

Ryan M.

This pollo was dirty inside needed assistance really bad. Lady working the cash register had attitude and was rushing for no reason. Food was alright not complaining. Also funny how who ever manages the yelp only replies to the good reviews and not the bad.

Drei Baldo

Pretty good place for first timers ?

Atmosphere: 3

Food: 4

Service: 4

Angelo Rago

When craving chicken.its ok..but much ? better places out

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Guacamole, Fire

Alejandro Fabian

The rice and beans are ?The chicken is pretty good too, not dry unlike some places.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Guacamole, Fire

Juan Ortega

HORRIBLE SERVICE lm never back here 15 minutes in the drive thru..all employees need back to training again. ?

Atmosphere: 1

Food: 1

Service: 1

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